Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
G.
There is a loose wire connection
in the door.
G.
Call the Customer Care Center
using the information provided on
the back page of this manual.
H.
Door switch is not working.
H.
The door switch needs to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
I.
The controller is not working.
I.
Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
10.
Bath water empties
prematurely.
A.
Toe tap drain is open and does
not close or is leaking.
A.
Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B.
Level sensor wires are too close
together, resulting in
interference.
B.
Separate the level probe wires at
both ends.
C.
One or both of the level sensors
are not properly connected.
C.
Firmly connect the level sensor
wires to the controller.
D.
One or both of the limit
switches are not making contact
or are damaged.
D1.
Adjust the limit switch/switches
until contact is made.
D2.
The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
E.
The drain valve is connected to
another 120 V outlet and/or is
not plugged into the controller.
E.
Plug the drain valve directly into J2
in the controller.
1128532-5-H
16
Kohler Co.
