K90100/K90190 Auto Melting Point Unit
Operation and Technical Manual
Page 32
Koehler Instrument Company, Inc.
1595 Sycamore Avenue • Bohemia, New York 11716-1796 • USA
Toll Free: 1-800-878-
9070 (US only) • Tel: +1 631 589 3800 • Fax: +1 631 589 3815
http://www.koehlerinstrument.com • e-mail: info@koehlerinstrument.com
Petroleum Testing & Analysis Instrumentation • Custom Design & Manufacturing
8 Warranty
We, at Koehler, would like to thank you for your equipment purchase, which is
protected by the following warranty. If within one (1) year from the date of receipt, but no
longer than fifteen (15) months from the date of shipment, Koehler equipment fails to
perform properly because of defects in materials or workmanship, Koehler Instrument
Company, Inc. will repair or, at its sole discretion, replace the equipment without charge
F.O.B. its plant, provided the equipment has been properly installed, operated, and
maintained. Koehler Instrument Company must be advised in writing of the malfunction
and authorize the return of the product to the factory. The sole responsibility of Koehler
Instrument Company and the purchaser’s exclusive remedy for any claim arising out of the
purchase of any product is the repair or replacement of the product. In no event shall the
cost of the purchaser’s remedy exceed the purchase price, nor shall Koehler Instrument
Company be liable for any special, indirect, incidental, consequential, or exemplary
damages. KOEHLER INSTRUMENT COMPANY, INC. DISCLAIMS ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES
OF FITNESS FOR A PARTICULAR PURPOSE. Please save the shipping carton in the
event the equipment needs to be returned to the factory for warranty repair. If the carton is
discarded, it will be the purchaser’s responsibility to provide an appropriate shipping
carton.
9 Returned Goods Policy
To return products for credit or replacement, please contact Koehler Customer
Service with your purchase order number, our packing list/invoice number, the item(s) to
be returned and the reason for the return. You will be issued a Returned Authorization
(RA) number, which must be prominently displayed on the shipping container when you
return the material to our plant. Shipping containers without an RA number prominently
displayed with be returned to the sender. Goods must be returned freight prepaid. Returns
will be subject to a restocking charge, the application of which will depend upon the
circumstances necessitating the return. Some returns cannot be authorized, including
certain products purchased from outside vendors for the convenience of the customer,
products manufactured on special order, products shipped from the factory past ninety (90)
days, and products which have been used or modified in such a way that they cannot be
returned to stock for future sale.