Troubleshooting E-12
ENCAD
®
T-200
TM
Reference Guide
•
If you get a “not available” message, check the following:
•
How is NIS or NIS+ set up at the site?
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Do you need to take additional steps to allow the print servers and print
clients to communicate with each other?
•
If your site is not running NIS or NIS+, have you entered the IP address
for the print server in each client’s /etc/hosts file and entered all print
client IP addresses in the /etc/hosts file of the print server?
•
Check that the port monitor is configured correctly on the print server.
•
Check that the network listen services are registered with the port
monitor on the print server.
3. Check the LP print service.
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On both the print server and print client, make sure the LP print service is
running.
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On both the print server and client, make sure the printer is accepting re-
quests.
•
On both the print server and print client, make sure the printer is enabled to
print requests.
•
On the print server, make sure the printer is connected to the correct serial
port.
•
On both the print server and print client, make sure the printer is configured
properly.
•
On the print server, make sure the printer is not waiting because of a fault.
•
Make sure the printer is not set up as a login terminal.
Application Software
Isolating a problem to your software
Sometimes printing problems are application software-specific.
Try printing the test print available from the Service menu. If it prints correctly, the
printer’s health is probably good.
Try printing a simple file from your application or from another application. If this prints
correctly, the problem may be with your software.
