Troubleshooting E-9
ENCAD
®
T-200
TM
Reference Guide
Colors are not correct or sections of print missing
Clean, calibrate, or replace cartridges.
Check ENCAD's WEB site or bulletin board and download the latest Windows drivers.
These drivers have calibrated color tables which act as a filter to your file and make
the colors come out closer to what is on your computer screen. If you are using a third
party RIP, contact the RIP vendor to determine whether they have updated their color
tables to work with ENCAD inks. Some RIP vendors that have already updated include
EFI, Amiable, Yarc, Vivid Image, Pisa, and Harlequin. If the vendor's files are not yet
updated, use the ENCAD Windows drivers.
Image is the wrong size
Be sure the dpi setting (300 or 600) matches the resolution of your image file. See
Chapter 2 for instructions.
Print contains only partial image
Check the settings of the
Margins
option. When Margins are set to
Normal
(the
default), the print area is smaller than when Margins are set to
Expanded
. Try setting
the
Margins
option to
Expanded
to make the print area larger.
The printer may not have correctly sized your media. Reload the sheet.
The printer automatically prints in portrait orientation (X axis = paper axis). If you
rotated the image in your application to save paper, set the paper size to the next larger
size (for example, if you are printing a C size image, choose D size paper). Be sure to
set
Save Media
to
ON
. This stops the printer from scrolling the full paper height.
Jagged vertical lines
Clean, calibrate, or replace cartridges.
If these suggestions fail, call ENCAD Technical Support for instructions on cleaning
the encoder strip and performing deadband calibration.
Splotchy area fill
Try using
Best
mode. If the problem persists, clean, calibrate, or replace cartridges.
Adjust cartridge preheat as described in Chapter 2.
Excessive banding in area fills
Consistent banding is generally a hardware problem; inconsistent banding is generally
a software problem.
