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Troubleshooting
12. Troubleshooting
Problem
Possible causes
What to do
No cookware was
detected
Place suitable cookware on the cooking zone.
(See chapter 5 / pan dimensions)
Temperature sensor
failure
Turn on the appliance and restart it after the
temperature has returned to normal.
If necessary, contact the supplier.
/
Failure of the tempera-
ture sensor of the IGBT
Switch off the unit and make sure that the pow
-
er supply is normal.
Only if this is the case, turn the power back on.
If necessary, contact the supplier.
/
Abnormal supply
voltage
Please inspect the pot. Restart hob after the
temperature has returned to normal.
If necessary please contact the supplier.
Abnormal temperature
Please inspect the pot. Restart hob after the
temperature has returned to normal.
If necessary please contact the supplier.
Communication failure
Make sure the cooktop is connected to the
power supply correctly and that it is switched on.
Check whether there is a power outage in your
home or area.
If you‘ve checked everything and the problem
persists, contact a qualified technician.
The above measures are an excerpt of possible causes.
To prevent injury or accidents,
never make changes yourself or dismantle the hob.
!
