36
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
■
Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
■
Is the 5,000 mAmp power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Was the small 500 mAmp power cord used instead of the
5,000 mAmp power cord?
Some grills are shipped with two power cords. The large
5,000 mAmp power supply cord must be used for connecting
the grill to a 120v power supply. If the small 500 mAmp
rotisserie power supply cord is used to connect the grill to
120v power supply, the igniters will not function.
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
For models with electronic grill display
■
Was a Flame Time™ cycle used and all of the burner
valves not turned “OFF” after the end of the cycle?
Turn all of the burner valves to “OFF” position and then light
the burner using its lighting instructions.
■
Does an E-1 show in the display?
Turn all burner valves to their “OFF” position. Press Start/
Reset button. The E-1 code should go out.
■
Does “NP” show in the display?
Replace both 1.5 V “D” size alkaline batteries.
Cooking results not what expected
■
The exterior of beef and pork may become very dark, but not
burnt. This is normal. The interior will remain tender and juicy.
Poultry will also darken, especially in areas not covered by
skin.
Electronic grill display error codes
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Error Code
Cause
Fix
No Display
1.
Check to see if 120v power supply cord is
plugged in.
2.
Check the to see if both 1.5v “D” cell batteries
are installed correctly.
1.
Plug in power supply.
2.
Install or replace both 1.5v “D” cell batteries.
NP
1.
Check the to see if both 1.5v “D” cell batteries
are installed correctly.
1.
Install or replace both 1.5v “D” cell batteries.
LO
1.
20 lb LP tank is low on fuel.
1.
Replace 20 lb LP fuel tank and tighten wing nut
in rear of tank tray.
E1
1.
Burner valve was left open after Flame Time™
cycle was used.
1.
Turn off all burner valves.
E2
1.
Control module failure.
1.
Note the error code and call service. See
“Assistance or Service” section.
AA : AA
1.
Empty LP Tank calabration has been reset.
1.
Note the error code and call service. See
“Assistance or Service” section.
EE : EE
1.
The wrong size LP tank (larger than 20 lb) was
placed on the tank tray.
1.
Check LP tank size to ensure only a standard
20 lb LP tank is used. Replace with the correct
size LP tank.
CC : CC
1.
Appears momentarily when 20 lb LP tank is
moved or removed.
2.
Appears momentarily when grill is converted to
Local LP (fixed pipe) or Natural gas.
1.
Replace 20 lb LP fuel tank and tighten wing nut
in rear of tank tray.
2.
Appears only momentarily when grill is first
converted to Local LP (fixed pipe) or Natural
gas.
Summary of Contents for KBNS271TSS
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