King Controls King Dome 9760 Series, Troubleshooting Manual

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Disconnect power supply for 15 seconds, then reconnect.
Verify voltage on coax at dome unit is 24 VDC.
Inspect rotary joint cable, then reseat (inside dome unit).
Inspect all coax cables for kinks and verify connections are snug but not
overly tight (inside and outside dome unit).
Unplug tuner for 10 seconds, then plug back in.
Check coax cables and connections between tuner and dome unit.
Verify voltage on coax at dome unit is 24 VDC.
Inspect all coax cables for kinks and verify connections are snug but not
overly tight (inside and outside dome unit).
Page 22
IMPORTANT!
Before performing any warranty work, you must call King Controls for a Service Order Number.
Controller displays “Load Error.”
Disconnect power supply for 15 seconds, then reconnect.
Inspect rotary joint cable, then reseat (inside dome unit).
SECTION 7
TROUBLESHOOTING
Controller does not power up.
Check: tuner is connected to power supply.
controller is connected to tuner.
power supply is plugged into 110 VAC outlet.
Controller remains in
“Power Up, Please Wait”
condition.
Controller remains in one of the
following conditions:
POWER TRIP
ANT COM ERROR?
TUNER COM ERROR?
Units that do not identify IDB
version on power up:
Units that do not identify IDB
version on power up:
Units that identify IDB version on
power up:.
SYMPTOM
POSSIBLE SOLUTION