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KDC-X8019BT/ KDC-X8019BTL
Troubleshooting Guide
Hands-free
?
The hands-free talk volume is low.
The hands-free talk volume is set at a low level.
The hands-free talk volume can be adjusted
independently. Adjust it during hands-free talk.
“Mic Gain” and “NR Level” <Bluetooth Setting>
(page 44).
?
No sound is heard from the rear speakers.
You are talking in the hand-free talk mode.
No sound is heard from the rear speakers in the
hands-free talk mode.
?
No beep is heard at reception of an incoming call.
No beep is heard depending on the type of your
cell-phone.
The “Call Beep” of <Bluetooth Setting> (page 44) is
set ON.
?
Voice is not recognized.
The vehicle window is open.
If the surrounding noise is large, voice cannot be
recognized properly. Close the vehicle windows
to reduce noise.
Small voice.
If voice is too small, it cannot be recognized
properly. Speak into the microphone a little more
loudly and naturally.
Bluetooth audio source
?
The Bluetooth audio player cannot be registered
(pairing).
The PIN code is fixed.
When a PIN code is specified in the Instruction
Manual for Bluetooth Audio Player, register it
with reference to <Registering PIN Code> (page
46) to register the Bluetooth audio player. If no PIN
code is specified in the Instruction Manual, try
“0000”.
?
The sound from the Bluetooth audio player is
discontinuous.
The distance between this unit and audio player is
too far.
Move the audio player nearer to this unit.
Another Bluetooth device is affecting the Bluetooth
communication.
Turn off another Bluetooth device.
Move another Bluetooth device away from this
unit.
Another Bluetooth device or profile is used for
communication.
The downloading of the Phone book or the SMS
disconnects the sound.
The messages shown below display your
systems condition.
TOC Error:
• The CD is quite dirty. The CD is upside-
down. The CD is scratched a lot.
• The disc is unreadable.
ERROR 99/ Mecha Error:
The unit is malfunctioning for some reason.
Press the reset button on the unit. If the
“ERROR 99/ Mecha Error” code does not
disappear, consult your nearest service
center.
CD-IN (Blink): The CD player section is not operating
properly.
Reinsert the CD. If the CD cannot be
ejected or the display continues to flash
even when the CD has been properly
reinserted, please switch off the power
and consult your nearest service center.
Protect (Blink):
The speaker wire has a short-circuit or
touches the chassis of the vehicle, and then
the protection function is activated.
Wire or insulate the speaker cable properly
and press the reset button. If the “Protect”
code does not disappear, consult your
nearest service center.
Unsupported File:
An Audio file is played with a format that this
unit can’t support.
Copy Protection:
A copy-protected file is played.
Read Error:
The file system of the connected USB device
is broken.
Copy the files and folders for the USB
device again. If the error message is still
displayed, initialize the USB device or use
other USB devices.
No Device:
• The USB device is selected as a source
although no USB device is connected.
• The SD card is selected as a source although
no SD card is inserted.
Change the source to any source other
than USB or SD. Connect an USB device or
SD card, and change the source to USB or
SD again.
No Disc:
No disc is inserted in the loading slot.
N/A Device:
• An unsupported USB device is connected.
• An unsupported SD card is inserted.
• Connection to the iPod has failed.
Check that the connected iPod is an iPod
that is supported. See <About Audio file>
(page 54) for information on supported
iPods.
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