Kenmore 2002 Series, Use & Care Manual

Page: 13 / 48

13
If you experience
Possible Causes
Solution
Normal washer operation.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be stopped to reduce suds.
Washerspinstheloadbeforefillingtodetermineloadsize.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as
recommended.
Remove several items, rearrange load evenly in basket. Close lid
and press START/PAUSE/Unlock Lid.
Do not add more than 1 or 2 additional items after cycle has
started.
First try the solutions suggested here
for assistance and to possibly avoid a service call.
Do not add more water to the washer.
TROUBLESHOOTING
Washer not performing as expected (cont.)
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment. To remove extra water in the load, select Drain/
Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Empty pockets and use garment bags
for small items.
Washer not draining/
spinning, loads are
still wet
Washer not loaded as recommended.
Reduce load size to improve water removal. A tightly packed load
may not allow the washer to spin correctly, leaving the load wetter
than normal.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipefartherthan4.5"(114mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening.Lowerdrainhoseiftheendishigherthan96"(2.4m)
abovethefloor.Removeanyclogsfromdrainhose.
Washer won’t run
orfill,washerstops
working (cont.)
Too much detergent causing suds to
slow or stop draining and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse/Spin. Do not add detergent.