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DWG ID: 181-0101-00A
Date: 2003-09-26
damaged or impaired by shipping (whether or not caused by poor packaging), neglect,
accident, wiring not installed by Kantronics, improper parameter settings which are
cleared by performing a hard reset, or use in violation of instructions furnished by
Kantronics or of generally accepted industry practice. Kantronics does not warrant that
the functions contained in any software will meet your requirements or achieve your
intended results; or that operation of any software will be uninterrupted or error-free or
without effect upon other software used with it. Responsibility for the selection of the
hardware and software program to achieve your intended results rests with you.
3.8.7
REMEDY PROCEDURE
Should you need to make a warranty claim, first contact the dealer from whom you
purchased the product. If the dealer is unable to assist you, contact Kantronics Co., Inc.:
•
By mail at 1202 East 23rd Street, Suite A, Lawrence, Kansas 66046 USA
•
By fax at 785-842-2031
•
By phone at our Customer Support number 785-842-4476 (Hours: 8 AM to 12 noon
and 1 PM to 5 PM, Central Time)
•
Or by e-mail at
.
Contact us prior to returning an Applicable Product to receive a Return Authorization
Number. (As a practical matter, problems can often be solved in such a manner without
the product having to be returned to Kantronics for repair or replacement.) Return of any
Applicable Product for the enforcement of rights under this Limited Warranty shall be at
your expense. Any product returned for warranty service, which Kantronics determines to
be without defect or not covered by this Limited Warranty, shall be subject to a minimum
labor charge and the product will be returned to you at your sole expense. Please note, no
warranty service will be provided until Kantronics has been furnished with your
Warranty Registration and copy of proof of purchase establishing purchase date.
3.8.8
NON-ASSIGNMENT
This Limited Warranty is not assignable by you. Any attempt to assign or transfer any of
the rights, duties, or obligations hereof is void.
3.8.9
OTHER RIGHTS
This Limited Warranty gives you specific legal rights and you may also have other rights,
which vary from jurisdiction to jurisdiction.
3.9
Return/Repair Procedures
Important: Our repair statistics show that a large percentage of units returned for
service, do not, in fact, require any service. Therefore, we advise you to please double-
check the following list of common, user-solvable, sources of difficulty before contacting
Kantronics about returning your unit
for service
. An RMA (Return Merchandise
Authorization) number must be requested and received, and included with the unit