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TECHNICAL DESCRIPTION flowIQ® 3100

Kamstrup A/S • Technical Description • 5512

1242_B1_GB • 05.2015

Troubleshooting

The meter has been constructed with a view to quick and simple installation as well as long and reliable

operation at the consumer.

The meter housing is hermetically closed and any repair requires that the sealing is broken. Therefore,

repairs including battery replacement must be carried out by Kamstrup A/S.

Should you, however, experience an operating problem with the meter,

the table below can be used for

troubleshooting.

Before sending us the meter to be repaired or checked, please use the error detection table below to help

you clarify the possible cause of the problem.

Disposal

Kamstrup

A/S holds an environmental certification according to ISO 14001, and as part of our environment

policy we use materials which can be recovered environmentally correct to the greatest possible extent.

• Disposal by Kamstrup A/S

Kamstrup accept worn-

out meters for environmentally correct disposal according to previous agreement.

The disposal is free of charge to the customer, except for the cost of transportation to Kamstrup A/S.

• The customer sends for disposal

The meters must

not be

disassembled prior to dispatch. The complete meter is handed in for approved

national/local disposal. Enclose a copy of this page in order to inform the recipient of the contents.

• Disposal by the customer himself

The meters should be disassembled as described below and the separate parts handed in for approved

destruction. The batteries must not be exposed to mechanical impact and the lead

-in wires must not be

short

circuited during transport.

Also see

table next page.

Symptom

Possible reason

Proposal for correction

No display function

(empty display)

Battery to be replaced

Send the meter

to Kamstrup A/S

Info code DRY

flashes

n the

display

The meter is not water

-filled

Air the installation. The info code

disappears when the meter is

water-filled

Info code RADIO OFF

flashes in

the display

he meter is still in transport

mode with the built

-in radio

transmitter turned off

The radio switches on and the info

code disappears when the first ½

liter of water has run through the

meter

Info code REVERSE flashes in the

display

The meter is mounted with

water flow in the wrong

direction

Mount the meter in accordance

with the flow arrow on the side of

the meter case

Summary of Contents for flowIQ 3100

Page 1: ...Tecnical Description flowIQ 3100 Water Meter ...

Page 2: ...TECHNICAL DESCRIPTION flowIQ 3100 2 Kamstrup A S Technical Description 5512 1242_B1_GB 05 2015 ...

Page 3: ... 1 Dimensions 14 5 2 Meter size connection weight and dimensions 15 6 Pressure loss 16 7 Installation 17 7 1 Installation requirements 17 7 2 Installation angle 18 7 3 Straight inlet 18 7 4 Operating pressure 18 8 Reading and data 19 8 1 Reading 19 8 2 Volume measurement 19 8 3 Data function Target volume 19 8 4 Data function Maximum flow and minimum flow 20 8 5 Data function Measuring temperature...

Page 4: ...1 11 2 Application environment 42 11 3 Lifetime 42 11 4 Connection of Pulse Adapter 42 11 5 Pull up 43 12 Pulse Interface for flowIQ 3100 MULTICAL 21 45 12 1 Connection Pulse Interface 46 12 2 Connection with pulse receiver without supply 46 12 3 Connection of pulse receiver with supply 47 13 Data communication 47 13 1 Transmission 47 13 2 RADIO OFF 47 13 3 Data content 48 13 1 Encryption 48 14 Co...

Page 5: ...ignal Through two ultrasonic transducers an audio signal is sent with and against the flow direction A transducer serves both as a speaker when transmitting and as a microphone when a signal is received The ultrasonic signal traveling with the flow will be the first to reach the opposite transducer while the signal running against the flow will be received a little later The time difference betwee...

Page 6: ...CAL DESCRIPTION flowIQ 3100 6 Kamstrup A S Technical Description 5512 1242_B1_GB 05 2015 1 1 Front Plate Meter information in permanent laser engraved text 1 2 Sealing The meter is sealed diagonally as shown ...

Page 7: ... Nom flow Q3 Min flow Q1 Max flow Q4 Dynamic range Q3 Q1 Min cut off Max cut off Pressure loss p Q3 Connec tion on meter Length Non return valve Stra iner Temp measure ment on water Type number m 3 h l h m 3 h l h m 3 h bar mm 031 46 C0A 8XX 1 6 16 2 0 100 2 0 4 6 0 14 G B R 110 No Yes Yes 031 46 C0B 8XX 2 5 25 3 1 100 2 0 4 6 0 34 G B R 110 No Yes Yes 031 46 C0C 8XX 2 5 25 3 1 100 2 0 4 6 0 34 G1...

Page 8: ...mbient temperature 2 55 C Protection class IP68 Weight see table in section 5 1 Dimensions Pressure stage Threaded meter PN16 Flange meter PN25 Temperature of medium 0 1 30 C T30 eller 0 1 50 C T50 Storage temperature 25 60 C drained flow sensor 2 4 Material Wetted parts Meter tube with thread DZR brass CW511L resistant to dezincification Meter tube with flange Stainless steel 1 4408 O ring gasket...

Page 9: ... Q Q2 3 in range Q2 Q Q4 Q1 Minimum flow Q3 Dynamic range Q2 Transition flow 1 6 x Q1 Q3 Permanent flow Q4 Overload flow 1 25xQ3 OIML R49 requirements to water meters 2 6 Temperature measurement flowIQ 3100 measures ambient and water temperature also see section 8 5 1 The following accuracies apply to temperature data Water temperature 0 20 C 1 C 20 30 C 2 5 C 30 C No valid measurement Ambient tem...

Page 10: ...er size Q3 m h Connection Length mm Dynamic range 1 6 G B R 110 100 A 2 5 G B R 110 100 B 2 5 G1B R 190 100 C 4 0 G5 4B R1 260 100 G 6 3 G5 4B R1 260 100 H 10 G2B R1 300 100 J 16 DN50 270 100 L 25 DN65 300 100 M Meter type Cold water meter T30 or T50 MID 8 Country Code XX The type number of the meter cannot be changed after factory programming The country code can also be used for Language and app...

Page 11: ...N20 for G1B incl filter and 2 pcs PE gaskets 65 56 482 Non return valve DN25 for G1 B incl 1 pc PE gasket 65 56 483 Non return valve DN40 for G2B incl 1 pc PE gasket PE Polyethylene 3 1 4 AFM 34 fibre gaskets 31 30 251 for G B R threaded flow meter 2 pcs 31 30 252 for G1B R threaded flow meter 2 pcs 31 30 253 for G1 B R1 threaded flow meter 2 pcs 31 30 254 for G2B R1 threaded flow meter 2 pcs 31 3...

Page 12: ... Meter reading target date monthly 1 Max flow during last month 2 Monthly target volume Min temp water daily Time weighted average temp meter daily 3 Monthly max flow Average temp water daily Time weighted aver temp meter daily 4 Monthly target volume Min water temp monthly Min temp meter latest month 5 Monthly target volume Min water temp monthly Max temp meter latest month 7 Daily max flow Min t...

Page 13: ...ion 5512 1242_B1_GB 05 2015 5 Dimensioned sketches Type A Q3 1 6 m h G B R x 110 mm B Q3 2 5 m h G B R x 110 mm C Q3 2 5 m h G1B R x 190 mm G Q3 4 m h G5 4B x 260 mm H Q3 6 3 m h G5 4B x 260 mm J Q3 10 m h G2B x 300 mm L Q3 16 m h DN50 x 270 mm M Q3 25 m h DN65 x 300 mm ...

Page 14: ...TECHNICAL DESCRIPTION flowIQ 3100 14 Kamstrup A S Technical Description 5512 1242_B1_GB 05 2015 5 1 Dimensions ...

Page 15: ...read ISO 228 1 See dimensions in the table below Q3 m h Threads on meter L mm H mm B mm Approx weight Kg Meter type 1 6 G B R 110 97 91 6 1 05 A 2 5 G B R 110 97 91 6 1 05 B 2 5 G1B R 190 97 91 6 1 8 C 4 0 G5 4B 260 89 5 91 6 2 5 G 6 3 G5 4B 260 89 5 91 6 2 5 H 10 0 G2B 300 104 5 91 6 4 7 J 16 0 DN50 270 165 165 8 5 L 25 0 DN65 300 185 185 12 0 M ...

Page 16: ...e Q1 to Q3 The pressure loss in a meter increases with the square of the flow and can be stated as p kv Q where Q volume flow rate m3 h kv volume flow rate at 1 bar 0 1 MPa pressure loss Δp pressure loss bar Pressure loss table Graph Q3 m3 h Nom diameter mm Kv Q at 0 63 bar m3 h B 1 6 2 5 DN15 DN20 4 3 3 4 C 4 0 6 3 DN25 13 10 D 10 DN40 28 22 E 16 DN50 37 29 F 25 DN65 102 81 Pressure loss diagram ...

Page 17: ...When mounting the water meter you must ensure that the length of the meter thread will not prevent sufficient tightening of the sealing surface and make sure that PN10 or PN16 connections are used Kamstrup A S recommends drinking water approved fibre gaskets for cold water installations If a non return valve is installed it will usually be necessary to use 4 mm PE gaskets instead to prevent the co...

Page 18: ...ld be mounted on both sides of the meter Under normal operating conditions no pipe strainer is required in front of the meter 7 2 Installation angle The meter can be mounted at all angles and in all positions Thus the meter can be mounted in a usual horizontal installation It can be mounted vertically in an ascending pipe it can be mounted at any angle and it can be mounted with its display pointi...

Page 19: ...very four seconds and after a total of 32 seconds the meter count is updated in the display Every 24 hours the meter count is saved in the daily register The register includes data for the latest 460 days The daily register can be read via the optical eye The Wireless M Bus signal always includes current meter count 8 3 Data function Target volume flowIQ 3100 saves the meter count on the first day...

Page 20: ... an indication of the quality of water Both temperatures are stored in the meter s daily and monthly records For each day temperature values minimum maximum and average are stored in the 24 hours register The register contains the last 460 days Each of the first day of the month temperature values minimum maximum and average for the latest month are stored in monthly register The register contains...

Page 21: ...ow the weighted average cannot be calculated and then a code 128 is stored indicating that there is no consumption Measuring the water temperature is only valid for meter sizes 1 6 and 2 5m 3 h 8 6 Optional register in data logger Some of the data sent via the Wireless M Bus radio is optional It is possible to select one of the data packages with content illustrated in the figure below The choices...

Page 22: ...ayed in two different units m3 or L Depending on mode the legal volume is displayed in the unit m3 normal mode or the part of the legal volume which is below 100 m3 in the unit L verification mode This setting is only used during verification The difference in size between the three small 7 segments furthest to the right and the five large 7 segments furthest to the left indicates a decimal point ...

Page 23: ... before the point are always on The number of decimals after the point can be selected by the customer at 0 1 2 or 3 decimals when submitting the order If no selection is made the default value of three decimals after the point will be used If the resolution is set at 0 1 or 2 decimals the last digit digits will be removed without round off 8 7 3 Dots flashing squares The two dots framed in the ab...

Page 24: ...y the customer when submitting the order The following options are available Leak surveillance N Constant minimum flow alarm is activated at 0 OFF 1 Continuous flow 0 5 of Q3 2 Continuous flow 1 0 of Q3 3 Continuous flow 2 0 of Q3 4 Continuous flow 0 25 of Q3 5 Continuous flow 0 1 of Q3 The utility must be aware that there can be water consumption all the 24 hours in households with many residents...

Page 25: ...h the daily register for 460 days and the monthly register for 36 months Furthermore it is saved in the info code register of the latest 50 info code events Together with the info code event a time indicator with 7 time intervals which indicates how long the info code has been active is registered The Wireless M Bus signal comprises the BURST code If the BURST code is active or has been active wit...

Page 26: ...e info code event a time indicator with 7 time intervals which indicates how long the info code has been active is registered The Wireless M Bus signal includes the code REVERSE If the code REVERSE is active or has been active within the latest 30 days a time indicator with 7 time intervals will indicate how long the info code has been active Reverse flow is counted and logged in a separate intern...

Page 27: ...anges after factory verification For further description see paragraph 9 8 It is possible to reset the legal registers and change the factory programmed flow curve to a limited extent The flow adjustment makes it possible to adjust the existing curve at three points The total adjustment compared to the factory adjustment cannot exceed 10 As long as no adjustments have been made both the A and the ...

Page 28: ...ct strings The time between transmissions depends on whether the meter is configured to Drive by or Fixed network this selection is determined when ordering the meter or it can be configured later by means of METERTOOL Please note The contents of the data packet is updated every time a full string is sent and the first time a compact string is sent after a full string A full string includes extra ...

Page 29: ... 9 has been selected Water temperature Minimum or average water temperature for the last completed month or day depending on the choice of the R Meter temperature Minimum maximum or average ambient meter temperature latest month or 24 hours depending on choise of R value Info codes Info codes which are active at present Historical info codes Info codes which have been active within the latest 30 d...

Page 30: ...communicates at 1200 baud In order to limit current consumption the default setting of the optical eye is OFF By means of a magnet sensor the optical eye will automatically switch ON if an optical reading unit with magnet is placed on the meter The start up time of the optical eye from the magnet is attached to the meter until the optical eye switches on depends on the meter s mode as shown in the...

Page 31: ...egisters Data logging interval Data logging depth Logged value Monthly logger 36 months Counter register Daily logger 460 days Counter register Info logger 50 events Info code meter count and date Please note that flowIQ 3100 logs monthly values for 36 months No yearly target values are logged The loggers are static ones Thus the register types cannot be changed The same applies to the logging int...

Page 32: ...re during period Min ambient temp The lowest measured water temperature during period Average ambient temp Time weighted average ambient temperature during period Max ambient temp The highest measured ambient temperature during period Applies only for meter sizes 1 6 og 2 5 m 3 h 9 3 Hour counter Each info code DRY REVERSE LEAK and BURST has a corresponding hour counter The hour counters are incre...

Page 33: ...uantity of data in the Wireless M Bus packet and partly also in the loggers The register size is 2 bytes apportioned with 4 bits for info codes and 12 bits for the info code hour counters The distribution is shown below the numbering shows the bit position MSB LSB 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 Info code hour counters Info codes The first 4 bits for info codes represent DRY REVERSE LEAK and...

Page 34: ...ns of LogView or by exporting a reading from Wireless M Bus Meter Reader to Excel the decimal value 14396 has been read The value is converted to binary digits and leading zeroes are added to reach a total of 16 characters This makes 001 110 000 011 1100 Entering these digits into the above table makes As mentioned above the first four fields with the figures 0 3 indicate whether the info codes ar...

Page 35: ...2 dots at the bottom right of the display are changing 2 times per second The flow is measured twice a second and new values flow volume etc are calculated every four seconds When the meter switches to verification mode the wireless M Bus radio transmitter will be turned off At the same time a time out starts When the time out period has expired the meter switches back to normal mode The time out ...

Page 36: ... corrected at three fixed points and the curve will be readjusted to these new points IMPORTANT The laboratory which makes the readjustment must attach an adjustment label with the valid adjustment number to the meter Naturally this number must be identical with the number AX in the meter s display 9 8 3 Reset The meter can be reset via the optical eye This is used in connection with re verificati...

Page 37: ...can function as both sender and receiver Within ultrasonic flow measuring there are two main principles the transit time method and the Doppler method The Doppler method is based on the frequency change which occurs when sound is reflected by a moving particle This is very similar to the effect you experience when a car drives by The sound the frequency decreases when the car passes by 10 3 Transi...

Page 38: ...is the sound propagation velocity T is the time 2 1 1 1 V V L T In connection with ultrasonic flow sensors the velocities 1 V and 2 V can be stated as F C V 1 and F C V 2 respectively where C is velocity of sound in water Using the above formula you get F C F C L T 1 1 which can also be written as 2 2 2 F C F L T F C F C F C F C L T As F C 2 F can be omitted and the formula reduced as follows 2 2 ...

Page 39: ...lues at temperatures below approx 30 C The flow is calculated as mentioned above by multiplying the flow rate and the cross sectional area A F Q This measurement and calculation is performed every four seconds in the meter the calculation itself only takes a few milliseconds The measurement is therefore a snapshot of the current flow This will like any type of digital sampling integrate the measur...

Page 40: ...e meter s working range from min cut off to max cut off there is a linear connection between the quantity of water which has passed through the meter and the measured water flow In practice the highest possible water flow through the meter will be limited by the pressure in the system or cavitation due to too low downstream pressure According to OIML R49 the upper flow limit Q4 is the highest flow...

Page 41: ...ter receives optical pulses from flowIQ 3100 and transmits them to external data acquisition or control systems through a wired pulse output Pulse Adapter type 66 99 021 here shown mounted on the meter 11 1 Function Pulse output Open Collector 2 wire connection Pulse duration 100 ms Resolution 0 1pulses liter 1 pulse 10 liters o Cable type length approx 1 5 meter sleeves on cable ends o Permitted ...

Page 42: ...not to transmit optical pulses otherwise battery life will be shortened Therefore having mounted the Pulse Adapter the installer must set up the meter to transmit optical pulses The procedure is as follows 1 Unfasten the screw of the adapter ring to allow mounting of the unit on the meter 2 Dismount the two screws at the top and remove the cover 3 Push the button on the PCB which is placed under t...

Page 43: ...setup is started until it is completed Display after set up Having set up the meter remount the cover on the Pulse Adapter and fasten the three screws 11 5 Pull up The acquisition unit must have built in pull up shown in figure below to ensure correct voltage level of the pulse The pulse output is two wired and must be connected as follows Opsamlingsenhed 2 Pull up Sketch for connection of Pulse A...

Page 44: ... Maximum input voltage 30V Maximum current sink 27mA On voltage Vout 0 3V 0 1mA current Vout 2V 27mA current OFF condition R 6Mohm The connection marked must be connected to the receiver s GND level The connection marked should be connected to a pull up resistor of an appropriate size so that the maximum limits shown in the table above are met ...

Page 45: ...support type 6561 331 Data from flowIQ 3100 is read by the optical reading head and in the pulse interface unit converted into high resolution volume pulses which can be registered by a pulse receiver When the optical reading head is removed it takes 9 hours before the meter returns to normal mode Pulse Interface type 66 99 143 with Optical Support type 6561 331 on flowIQ 3100 Supply 3 5 30 VDC 15...

Page 46: ...lse and Pull up Volume When the pulse output is active Pulse is drawn to GND i e the output is active low A 10kΩ resistance is placed from Pull Up to Pulse The supply for terminals 1 and 2 and the supply connected to the Pull Up need not be the same or at the same level The connection of the 8 pole plug J1 is indicated in figures below next page 12 2 Connection with pulse receiver without supply H...

Page 47: ...F Radio transmission has been interrupted if RADIO OFF is displayed RADIO OFF is activated at the end of the production process at Kamstrup The meter removes RADIO OFF automatically when the volume register has counted water consumption for approx 5 seconds RADIO OFF is intended for situations where radio transmission is inappropriate e g in laboratories in warehouses and during air transport wher...

Page 48: ...al communication interface on the front The interface communicates at 1200 baud and can be used if an optical reading head is connected to METERTOOL and LogView 14 1 Optical eye activation In order to limit current consumption the optical eye is usually switched off The meter s optical communication is automatically switched on 4 sec after having placed the magnetic optical reading head on the met...

Page 49: ...basis of OIML R49 1 2006 and R49 2 2006 with FORCE Certification as notified body Please contact Kamstrup A S for further details on type approvals and verification 16 2 Measuring Instrument Directive MID flowIQ 3100 is available with CE marking according to MID 2004 22 EC The certificates have the following numbers B module DK 0200 MI001 017 D module DK 0200 MIQA 001 ...

Page 50: ...omer except for the cost of transportation to Kamstrup A S The customer sends for disposal The meters must not be disassembled prior to dispatch The complete meter is handed in for approved national local disposal Enclose a copy of this page in order to inform the recipient of the contents Disposal by the customer himself The meters should be disassembled as described below and the separate parts ...

Page 51: ...ass and liquid crystals Approved processing of LC displays Threaded measuring tube DZR brass Metal recovery Meassuring tube with flanges Stainless steel 1 4408 Metal recovery Measuring pipe PPS Forton MT9141L4 40 GF Plastic recovery Reflector plate mirrors Stainless steel AISI 316 1 4306 1 4401 Metal recovery Sight glass Soda lime glass Glass recovery Top cover type label ABS Plastic recovery Othe...

Page 52: ...scription 5512 1241 5512 1242 5512 1243 5512 1244 Data Sheet 5810 1168 5810 1169 5810 1170 5810 1171 Installation Guide 5512 1181 5512 1182 5512 1184 5512 1276 Technical description Wireless M Bus 5512 1034 Technical Description for METERTOOL LogView 5512 1653 Think forward Kamstrup A S Industrivej 28 Stilling DK 8660 Skanderborg TEL 45 89 93 10 00 FAX 45 89 93 10 01 info kamstrup dk www kamstrup ...

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