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connection with the display. Try connecting Strato C to the display using a
different cable, or try temporarily relocating Strato C and using a shorter cable
that meets the requirements in this document to see if the problem goes away.
Reduce HDMI Speed
Intermittent problems are almost always related to signal integrity. The display
and intermediate devices may all support 18 Gbps connections, but the cable
may be unable to carry that speed reliably. You can try temporarily forcing
Strato C to use 13.5 Gbps or 10.2 Gbps instead. This can help to identify
whether the problem is related to signal transmission.
To force Strato C
to use a lower speed connection, go to the system’s Browser
Interface, and click on the Settings tab. You should see the Components page.
In the section for your Strato C, click the Settings button:
In the window that opens, scroll to the bottom and click “Show Advanced Video
Settings”: