KaiCong—Nothing important than safety!
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APPENDIX III Trouble Shooting
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Troubles
Reason
Solution
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No action when power on
1. The power supply is not connected correctly.
2. The fuse is broken.
1. Correct the connection.
2. Check the power supply is connected, or confirms if the plug
connects well.
3. Replace the fuse.
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Self-testing and image are normal but the dome is
out of control
1. The dome DIP switch setting is incorrect.
2. RS485 cable is disconnected or reversed.
3. Incorrect RS485 cable wiring.
1. Reset the DIP Switch according to the DIP switch chart.
2. Check 485 bus controls.
3. Check the wiring.
4. Check the control device.
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Some function is out of control
1. RS485 communication signal is not balance.
2. Control protocol is not compatible.
1.Connect 120
Ω
balance resistance.
2. Reset protocol.
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Unclear image
1. Focus is in manual state.
2. Extreme zoom magnification.
3. Dome cover is dirty.
1. Reset the focus mode to Auto.
2. Downsize zoom proportion
3. Clean the dome cover.
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No night vision
1. Camera is in Color state.
2. backlight on the top or back of the dome camera
1. Reset the day/night function to Auto.
2. Remove the direct light source.
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