•
Your existing case number, if you have one
•
Details of the failure or problem
•
Type of activity being performed on the TX Matrix Plus router when the problem
occurred
•
Configuration data using one or more of the show commands
Related
Documentation
Returning a TX Matrix Plus Router or Components on page 457
•
•
Troubleshooting the TX Matrix Plus Cooling System on page 283
•
Troubleshooting the TX Matrix Plus Power System on page 290
•
Troubleshooting the TX Matrix Plus SIBs on page 294
•
Troubleshooting the Switching Planes in the Routing Matrix on page 305
•
Troubleshooting the TX Matrix Plus Host Subsystem on page 311
Tools and Parts Required to Remove a TX Matrix Plus Router or Components
To remove components from the TX Matrix Plus router or the TX Matrix Plus router from
a rack, you need the following tools and parts:
•
2.5-mm flat-blade (–) screwdriver, for detaching alarm relay terminal block
•
7/16-in. (11 mm) nut driver or socket wrench
•
Blank panels to cover empty slots
•
Electrostatic bag or antistatic mat, for each component
•
Electrostatic discharge (ESD) grounding wrist strap
•
Flat-blade (–) screwdriver, number 1, for detaching fiber-optic array cable connectors
•
Mechanical lift
•
Phillips (+) screwdrivers, numbers 1 and 2
•
Dust covers for fiber-optic array cables
•
Wire cutters
Related
Documentation
Tools and Parts Required to Replace TX Matrix Plus Hardware Components on page 326
•
•
Packing the TX Matrix Plus Router for Shipment on page 456
•
Packing TX Matrix Plus Components for Shipment on page 457
455
Copyright © 2010, Juniper Networks, Inc.
Appendix G: Contacting Customer Support and Returning TX Matrix Plus Hardware
Summary of Contents for TX MATRIX PLUS
Page 1: ...TX Matrix Plus Router Hardware Guide Published 2010 10 28 Copyright 2010 Juniper Networks Inc ...
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Page 493: ...PART 7 Index Index on page 461 459 Copyright 2010 Juniper Networks Inc ...
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