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Operating Manual: FRWM-IP-GATE - IP-Gateway
EN
8 Troubleshooting
Remedy:
f
Place the gateway in service again
and pay attention to the sequence
of installation steps (see chapter 4
“Commissioning and setting up” on
page 16).
8.2 Error when adding the gateway
4
Gateway cannot be created in the
web app.
Possible causes:
Invalid serial number or
verification code
•
Serial number or verification code
entered incorrectly
Remedy:
f
Check entry and correct if
necessary.
Gateway of another manufacturer
•
Serial number belongs to a gateway
from another manufacturer
Problems during commissioning and set-up
are indicated by error messages in the web
app and LED signals on the devices.
Faults during operation are communi-
cated through appropriate messages
(see chapter 7 “Notifications” on page 31).
8.1 Commissioning in the wrong
sequence
4
Gateway cannot connect to the
Internet.
4
Network scan cannot be executed.
4
Maintenance data cannot be read
out.
Possible causes:
•
Gateway was not added
first in the web app
•
The prerequisite for network scan is
that the gateway must be
correctly connected
•
Maintenance data will only
be read out if a network scan
was executed beforehand
Summary of Contents for FRWM-IP-GATE
Page 1: ...FRWM IP GATE IP Gateway Operating Manual...
Page 53: ......
