23
Jøtul C
350
Winterport 138376_Rev_Q 2 / 17
Jøtul C
350
Winterport Limited
Warranty
Effective January 1, 2013.
This warranty policy applies to wood-burning products identified by Jøtul
and Scan trade names, as set forth below.
A. LIMITED LIFETIME WARRANTY, parts only:
Jøtul North America Inc. (JØTUL) warrants, to the original retail purchaser,
that those baffle and air manifold components of the Jøtul Stove or
Fireplace Insert specified above will be free of defects in material and
workmanship for the life of the product. This warranty is subject to the
terms, exclusions and limitations set forth below.
B. LIMITED FIVE YEAR WARRANTY - Cast Iron and Steel Components:
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul Stove or Fireplace Insert specified above will be free of de-
fects in material and workmanship for a period of five (5) years from the
date of purchase. This warranty is subject to the terms, exclusions and
limitations set forth below.
C. LIMITED TWO YEAR WARRANTY - Enamel Finish:
JØTUL warrants, to the original retail purchaser, the enamel finish on cast
iron components of the Jøtul Stove or Fireplace Insert specified above
against peeling or fading for a period of two (2) years from the date of
purchase. This warranty is subject to the terms, exclusions and limita-
tions set forth below.
D. LIMITED ONE YEAR WARRANTY - Electrical Components (blowers,
thermostatic switches):
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul Stove or Fireplace Insert specified above will be free of
defects in material and workmanship for a period of one (1) year from the
date of purchase. This warranty is subject to the terms, exclusions, and
limitations set forth below:
JØTUL will repair or replace, at its option, any of the above components
determined by JØTUL to be covered by this warranty. You must, at your
own expense, arrange to deliver or ship the component to an authorized
Jøtul dealer and arrange for pickup or delivery of the component after
repairs have been made. If, upon inspection, JØTUL determines that the
component is covered by this warranty, the repair or replacement will be
made as set forth above. This warranty is not transferable and is extended
only to, and is solely for the benefit of, the original retail purchaser of the
Jøtul Stove or Fireplace Insert. This paragraph sets forth the sole remedy
available under this warranty in the event of any defect in the Jøtul Scan
Stove or Fireplace Insert.
The warranty period for any replaced component will be the remaining
unexpired portion of the warranty period for the original component.
Please retain your dated sales receipt in your records as proof of pur-
chase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is performed
by someone other than an authorized installer or service agency, or if
installation is not in conformance with the installation and operating in-
structions contained in this owner’s manual or local and/or national fire
and building regulations. A listing of local authorized installers, service
agencies and gas suppliers can be obtained from the National Fireplace
Institute at http://www.nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal wear and
tear during the warranty period or to parts that may require replace-
ment in connection with normal maintenance. These parts include
paint, gaskets, burn plates, ceramic insulation blankets, skamol baffles
and panels, firebricks, fire grates, or glass (Ceramic glass is warranted
against thermal breakage only).
2) Damage due to incorrect installations not in conformance with the
installation instructions contained in this owner’s manual or local
and/or national fire and building regulations.
3) Damage, including damage to enamel surfaces, caused by improper
operation, over-firing, and/or misuse. Improper operation, such as
burning the stove with the ash door open, can damage the stove.
Over-firing occurs when any part of the stove glows red. Over-firing
can also be identified by warped plates, rust-colored cast iron, paint
pigment that has turned dusty white, or bubbling, cracking and discolor-
ation of the enamel finish. Misuse includes, without limitation, use that
is not in conformance with the operating instructions contained in this
owner’s manual.
4) Damage to enamel finish including chipping, mechanical or chemical
abrasion, crazing, staining, or rust caused by high humidity or salt air
environments.
5) Damage from or repair of rust. Use of a stove-top steamer can cause rust.
6) Damage due to service performed by an installer or service agency, un-
less otherwise agreed to in writing by JØTUL.
7) Damage caused by unauthorized modification, use or repair.
8) Costs incurred by travel time and/or loss of service.
9) Labor or other costs associated with the repair of components beyond
the warranty period.
10) Damage incurred while the Jøtul Stove or Fireplace is in transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS, AFFILI-
ATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES BE LIABLE OR
RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSE-
QUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT
LIMITED TO, LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY,
OR DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING UNDER ANY
THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE, OR OTHERWISE, ARE LIMITED IN DURATION TO THE LENGTH
OF THIS WRITTEN WARRANTY. EXCEPT AS EXPRESSLY SET FORTH HEREIN,
JØTUL MAKES NO ORAL, WRITTEN OR OTHER WARRANTY WITH RESPECT TO
JØTUL STOVES OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on the length of implied warran-
ties. Therefore, the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other rights,
which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the materials
used to produce the Jøtul Stove or Fireplace Insert. JØTUL shall have the
right to replace any defective component with substitute components
determined by JØTUL to be of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty shall be lim-
ited exclusively to the cost of furnishing a replacement component. JØTUL
may at its discretion discharge all obligations by refunding the wholesale
price of any defective part or appliance. JØTUL shall in no event be liable
for any special, indirect or consequential damage of any nature which is in
excess of the original wholesale purchase price of the product. JØTUL shall
not in any event be liable for the cost of labor expended by others in con-
nection with any defective component. Any costs or expenses beyond those
expressly assumed by JØTUL under the terms of this warranty shall be the
sole responsibility of the owner(s) of the Jøtul Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify, augment,
or extend this limited warranty on behalf of JØTUL. NO MODIFICATION OR
CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE IN A
WRITTEN DOCUMENT MANUALLY SIGNED BY AN AUTHORIZED OFFICER OF
JØTUL.
An authorized installer may have been provided with certain information
related particularly to the Jøtul Stove or Fireplace; however, no authorized
installer or other person who may service the appliance is an agent of
JØTUL. No inference should be made that JØTUL has tested, certified, or
otherwise pronounced any person as qualified to install or service the ap-
pliance. JØTUL shall not be liable or otherwise responsible for any error or
omission by a person installing or servicing a Jøtul Stove or Fireplace Insert.
If you believe your Jøtul Stove or Fireplace Insert is defective, you should
contact your nearest authorized Jøtul dealer, who will process a warranty
claim. IN ORDER TO QUALIFY FOR WARRANTY COVERAGE, JØTUL MUST
RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE
DATE THE DEFECT IS FIRST DISCOVERED, OR REASONABLY COULD HAVE BEEN
DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA
