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13

Jøtul C 

350

 Winterport  138376_Rev_Q   2 / 17

Operation

Read the following section carefully before building a 

fire in your fireplace insert.

Combustion Efficiency

The Jøtul C 350 has an EPA tested High Heating Value 

(HHV) efficiency rate of 74.20. There are, however, 

aspects of efficiency that you should be aware of in order 

to get the most from your stove. 

Operation habits and fuel moisture can have a 

significant effect on efficiency.  Poorly seasoned wood 

having a higher than optimum moisture content, can 

reduce the amount of energy transferred to the living 

area as a result of the energy expended to evaporate 

the excess fuel moisture in order for the wood to burn. 

Operational aspects, such as not building a robust 

kindling fire to readily ignite the larger fuel pieces, can 

result in an inefficient smoldering fire. Additionally, 

most modern wood heaters’ optimum performance and 

efficiency are at the medium to medium-low burn rates.

The location of the stove can have a significant 

effect on heating efficiency, primarily in regards to 

distribution of the heat. For example, a wood heater 

centrally located in the residence in an open living area 

will likely provide better circulation of heat than  will a 

stove located in a room adjacent to the larger living area.

Minimize Carbon Monoxide Emissions

Testing the C 350 to CSA B414.1-10 measured carbon 

monoxide emissions at 93.17 g/hr. Most means of 

combustion produce some level of CO, including wood 

fires. Proper operation techniques, as outlined in this 

manual, will help ensure minimum emission output. 

Maintaining a well-established fire and avoiding 

operation that produces a smouldering, smoky fire, will 

greatly reduce CO levels. 

It is highly recommended that a CO monitor 

(detector) be installed in the same room as the stove. 

The monitor, however, should be located as far away as 

possible from the stove to avoid alert soundings when 

adding fuel to the fire.

Wood Fuel and Performance

The Jøtul C 350 is designed to burn natural wood only. 

Higher efficiencies and lower emissions generally result 

when  burning air-dried, seasoned hardwoods, as opposed 

to softwoods, green or freshly cut hardwoods. Wood that 

has been air-dried for a period of 6 to 14 months will provide 

the cleanest, most efficient heat. Wood seasoned more 

than 2 years will burn too quickly to take advantage of the 

stove’s low end efficiency strength. 

    A seasoned log will have check marks on the ends and 

be lighter than an unseasoned log which will show little 

or no check marks.  

    We recommend using a moisture meter to determine 

the moisture content of your wood. For purposes of 

home heating, your fuel should have a moisture content 

between 12 - 20%. Wood with higher moisture content 

will burn, however, very inefficiently.  Most of its heat 

value will be lost to driving water out of the wood.  

Worse, that moisture will condense as creosote in the 

relatively cool chimney flue, increasing the potential 

for a chimney fire. Use of unseasoned wood defeats the 

purpose of any modern wood-burning appliance. 

DO NOT BURN:

•  Coal;

•  Garbage;

•  Synthetic fuel or logs;

•  Material containing rubber, including tires;

•  Material containing plastics;

•  Waste petroleum products, asphalt products, paints, 

    paint thinners or solvents;

•  Materials  containing asbestos;

•  Construction or demolitioin debris;

•  Railroad ties or pressure-treated wood;

•  Manure or animal remains;

•  Salt water driftwood or other previously salt-water;

    saturated materials;     

•  Unseasoned wood; or

• Paper products, cardboard, plywood, or particle board. 

(The prohibition against burning these materials does 

not prohibit the use of fire starters made from paper, 

cardboard, saw dust, wax or similar substances for the 

purpose of starting a fire.)

The burning of any of these materials can result 

in the release of toxic fumes, or render the heater 

ineffective and cause smoke. Never use gasoline, 

gasoline-type lantern fuel, kerosene, charcoal lighter 

fluid, or similar liquids to start or “freshen-up” the fire. 

Always keep such liquids away from the heater at all 

times.

C 350 Functionality

When used with dry wood and a well-drafting chimney 

system, modern non-catalytic wood stoves burn fuel 

efficiently by the precise control and delivery of primary 

and secondary air to the fire. 

Primary Air

 is drawn into an inlet at the rear of the 

firebox and directed through a regulator shutter under 

the front door before entering the lower fire chamber. 

Additional primary air is directed to the top of the front 

door to act as an air wash which may prevent extreme 

soot build-up on the glass panel. The amount of primary 

air available to the fire determines the intensity of heat 

output and rate of fuel combustion; the greater the 

amount of air, the greater the heat output, the faster the 

wood burns.  

Summary of Contents for C 350

Page 1: ...burn any other fuels Read this entire manual before you install and use this appliance Save these instructions for future reference and make them available to anyone using or servicing the fireplace insert This wood heater requires periodic inspection and repair for proper operation See this manual for specific maintenance information It is against federal regulations to operate this wood heater i...

Page 2: ... Care 17 Chimney System 18 Gaskets 19 Blower 19 Illustrated Parts Breakdown Exploded View 20 Parts Listing 21 Appendix A Door Knob Assembly 22 Baffle Plate Removal 22 Warranty Statement 23 For Your Records Record the following information to help your dealer determine what you will need should your fireplace ever require parts or service The serial number and manufacturing date are indicated on th...

Page 3: ...S Standards The Jøtul C 350 Winterport fireplace insert has been tested and listed to the following standards U S ANSI UL 1482 2011 Canada CAN ULC S627 00 Certified Safety Tests performed by ITS Intertek Testing Services Middleton Wisconsin Manufactured by Jøtul North America 55 Hutcherson Drive Gorham Maine 04038 2644 Combustion Specifications Jøtul C 350 Winterport Heat Output Range 1 11 420 to ...

Page 4: ...5 Install the Door Knob parts in the order shown in fig 21 page 22 Safety Notices BURN SOLID WOOD FUEL ONLY DO NOT BURN OTHER FUELS DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS IF THIS ROOM HEATER IS NOT PROPERLY INSTALLED A HOUSE FIRE MAY RESULT TO REDUCE THE RISK OF FIRE FOLLOW THE INSTALLATION INSTRUCTIONS FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESU...

Page 5: ... 4 641 mm without Riser Bar 27 1 4 692 mm with Riser Bar Bottom Surround Trim Figure 1 Critical dimensions 2 51 mm Steel Wide Surround Panel For use with Riser Bar Optional Surrounds and Accessories Steel Wide Surround 40 x 30 Matte Black 156055 Trimable Surround 37 x 25 1 2 for Z C fireplaces 157326 Draw Down Adaptor Kit 156073 Stove Gloves 157363 Universal Gasket Kit 157050 Blower Flex Hard Wire...

Page 6: ...g type HT requirements 2100F per UL 1777 U S or ULC S635 CAN The liner must be securely attached to the insert flue collar and the chimney top Some liner manufacturers require insulation in order to achieve a UL 1777 or ULC S635 listing Check with the manufacturer of the liner being used to determine if insulation is required Insulation is recommended particularly if the chimney flue is located in...

Page 7: ...nt Riser Bar not required Min 16 from door opening 2 1 2 Figure 4 Required hearth protection if flush with combustible floor materials Riser Bar must be installed Combustible Flooring Zero clearance fireplace installation cont d Alteration of the zero clearance fireplace functionality or structure is not permitted i e firebrick or refractory panels MUST NOT be be removed to accommodate the firepla...

Page 8: ...2 mm Figure 5 Minimum clearance to combustible materials Figure 6 Mantel Clearance Detail measured from the hearth surface to the lowest mantel surface Riser Bar is not installed Add two inches to each clearance dimension when Riser Bar is used Clearance to Combustible Materials There may be no combustible materials located anywhere within 36 914 mm of the front of the fireplace insert This precau...

Page 9: ...ile is acceptable provided the tile is no larger than 8 x 12 For external chimneys one or more sides are exposed to the outside below the roof line including garages a positive connection to the first flue tile is acceptable provided the tile is no larger than 8 x 8 A 6 7 or 8 stainless steel liner extending the full height of the chimney is required for all installations where the flue tile is gr...

Page 10: ...tallation See page 16 DISCONNECT POWER BEFORE COMPLETING FIREBOX INSTALLATION Attach Fireplace Conversion Notice Plate to Rear Wall of Fireplace Masonry or Listed HT Prefabricated Chimney Cap Sealed connection to chimney cap Damper linkage removed and plate is removed or locked open Figure 8 Positive Chimney Connection Canada Installation 1 Remove the existing damper and linkage components from th...

Page 11: ... the firebox is aligned with the front edge of the Riser the Locking Pin hole will be aligned with the slot in the top of the Riser Bar cross member Insert the Locking Pin and pull the firebox out slightly proud of the fireplace face to facilitate attaching the surround panels Relocate the blower 3 Secure the flue connector to the firebox flue collar using three 1 4 x 3 4 self tapping screws Figur...

Page 12: ... Required 10 mm socket or wrench Tighten just snug enough to allow for final adjust ment when the Surround assembly is attached to the firebox Bend the perforated mounting plate down 90 as shown in Fig 14 Insert and center the bracket plate sandwiched between the firebox and the Riser Bar 5 If appropriate attach the Extended Surround Panel to the firebox With the painted side facing out engage the...

Page 13: ...asoned more than 2 years will burn too quickly to take advantage of the stove s low end efficiency strength A seasoned log will have check marks on the ends and be lighter than an unseasoned log which will show little or no check marks We recommend using a moisture meter to determine the moisture content of your wood For purposes of home heating your fuel should have a moisture content between 12 ...

Page 14: ... couple of 1 2 inch logs and add progressively more and larger logs to subsequent fires keeping the Air Control set to the fully open position It is normal for a new fireplace insert to emit odor and possibly smoke during the first few fires This is characteristic of the burn off of residues from the manufacturing process and the curing of painted surfaces Open a window near the fireplace insert t...

Page 15: ...ull open position far right Always wait a few seconds before opening the door This allows the renewed air circulation to clear un burned gases from the firebox Use a stove tool or poker to distribute the hot embers equally around the firebox Load the fuel usually with smaller logs first Keep logs behind the andirons See fig 16 Close the doors and secure the latch Wait 5 10 minutes for the fire to ...

Page 16: ...DED IN ACCORDANCE WITH LOCAL CODES OR IN THE ABSENCE OF LOCAL CODES WITH THE CURRENT ANSI NFPA 70 NATIONAL ELECTRICAL CODE OR CSA C22 1 CANADIAN ELECTRICAL CODE THIS UNIT IS SUPPLIED WITH A THREE PRONG GROUNDING PLUG FOR PROTECTION AGAINST SHOCK HAZARD AND SHOULD BE PLUGGED DIRECTLY INTO A PROPERLY GROUNDED THREE PRONG RECEPTACLE DO NOT CUT OR REMOVE THE GROUNDING PRONG FROM THE PLUG ALWAYS DISCON...

Page 17: ...materials pending final disposal If the ashes are disposed of by burial in soil or otherwise dispersed they should be kept in the closed container until all coals and cinders have thoroughly cooled IMPORTANT NEVER OPERATE THE STOVE WITH A CRACKED OR BROKEN GLASS PANEL Replace glass only with part 156069 specifically designed for the Jøtul C 350 Winterport Fireplace insert Do not use substitutes Re...

Page 18: ...s Never use a household vacuum cleaner to remove ashes Only a shop vac with a metal container is acceptable and only when you are certain the ashes are cold Inspect the firebox using a utility light inside and out for cracks or leaks Replace all cracked bricks and repair leaks with furnace cement Removing the Insert for Cleaning U S Direct connection Only 1 Disconnect the blower power cord from it...

Page 19: ...ll the dollar bill free The seal is too loose if the bill can be easily re moved Adjust the door latch and test again Gasket Replacement See the chart below for replacement gasket specifications See also fig 20 for locations 1 Remove the old gasket material with a pliers and thoroughly clean the channel with a wire brush 2 Lay out the new gasket around the channel to determine length Trim the gask...

Page 20: ...e only genuine Jøtul replacement parts Do not substitute parts from any other manufacturer See your local Authorized Jøtul Dealer or contact us directly Jøtul North America 55 Hutcherson Dr Gorham Maine 04038 Jøtul C 350 Winterport Illustrated Parts Diagram ...

Page 21: ...e Black Paint 156092 Air Slider Nickel Plated 156094 Air Slider Jøtul Iron Paint 156093 58 Air Cover Plate Matte Black Paint 156076 Air Cover Plate Blue Black Enamel 156059 Air Cover Plate Jøtul Iron Paint 156077 59 Secondary Air Tube 221753 60 Baffle Plate Right 104296 61 Baffle Plate Left 104295 62 Airwash Manifold inc gasket Matte Black Paint 156090 Airwash Manifold inc gasket Jøtul Iron Paint ...

Page 22: ...e can then be slid to one side to disengage one end from the side manifold The baffles will continue to be supported by the back ledge and the side manifolds 2 Lift and remove the Right Baffle 3 Lift and remove the Left Baffle Reassemble in the opposite order Door Knob Installation The Door Knob components are included in a sepa rate bag contained within the Miscellaneous Kit in cluded with the fi...

Page 23: ... red Over firing can also be identified by warped plates rust colored cast iron paint pigment that has turned dusty white or bubbling cracking and discolor ation of the enamel finish Misuse includes without limitation use that is not in conformance with the operating instructions contained in this owner s manual 4 Damage to enamel finish including chipping mechanical or chemical abrasion crazing s...

Page 24: ...s appliance must be installed in conformance with local and national building regulations It is important that the these instructions be carefully read and understood before beginning the installation Jøtul pursues a policy of continual product development Consequently products may differ in specification color or type of accessories from those illustrated or described in various publications ...

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