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4

Jøtul C 

350

 Winterport  138376_Rev_Q   2/17

Preparation

We strongly urge you to have your authorized Jøtul 

dealer install your new Jøtul C 350 Fireplace Insert. 
•  Check with local building officials to determine what 

permits may be required before installation.

•  Notify your insurance company before installing this 

fireplace.

Unpacking the Fireplace

All firebox components of the Jøtul C 

350 

Fireplace In-

sert are contained within the carton on a single pallet. 

As you unpack the contents, inspect each item for dam-

age. Notify your dealer of any damage such as dents, 

cracked glass, or broken bricks. 

Contents:

•  Firebox Assembly - including Firebricks

•  Steel  Riser Bar  

•  Surround Panels (Breakdown on page 13)

•  Stove Hardware Bag 

• Fireplace Conversion Notice Plate 

• Blower Power Cord              • Blower Control Knob 

• AC Power Receptacle Harness 

• Receptacle Inlet Cover Plate 

• Door Knob parts               • Firebox Locking Pin

Tools & Materials Required:

•  work gloves   

•  safety glasses

•  tape measure  

• phillips screwdriver

•  tin snips 

 

• power drill

•  High-temperature sealant

•  1” (25 mm) masonry anchors or nails (two)

•  1/4” x 3/4” self-tapping screws (three)                           

•  10 mm (1/4”) open end wrench or socket driver

Removing the Firebox from Pallet 

1.  Remove the two screws that secure the steel Riser 

Bar assembly to the back of the pallet. See page 

8 to determine if Riser Bar is required for your 

installation.

2.  The firebox may be lightened by removing the door, 

firebricks and baffle plates. See fig. 22, page 22.

3.  The firebox is secured to the pallet by a steel bracket 

on each side and one screw in the bottom at the 

front. Use a 1/4 socket to remove these five screws 

and lift the firebox to disengage the brackets. 

Discard brackets.

4.  Install the Blower Control Knob. 
5.  Install the Door Knob parts in the order shown in fig. 

21, page 22. 

Safety Notices

•  BURN SOLID WOOD FUEL ONLY. DO NOT BURN 

OTHER FUELS.

•  DO NOT USE CHEMICALS OR FLUIDS TO 

START THE FIRE. DO NOT BURN GARBAGE OR 

FLAMMABLE FLUIDS.

•  IF THIS ROOM HEATER IS NOT PROPERLY 

INSTALLED, A HOUSE FIRE MAY RESULT.  TO 

REDUCE THE RISK OF FIRE, FOLLOW THE 

INSTALLATION INSTRUCTIONS. FAILURE TO 

FOLLOW THESE INSTRUCTIONS MAY RESULT IN 

PROPERTY DAMAGE, BODILY INJURY, OR LOSS 

OF LIFE. 

•  CONTACT THE LOCAL BUILDING OR FIRE 

OFFICIALS ABOUT RESTRICTIONS AND 

INSTALLATION INSPECTION REQUIREMENTS IN 

YOUR AREA.  WHEN NOT ADDRESSED IN THIS 

MANUAL, OR BY LOCAL CODE AUTHORITIES, 

INSTALLATION SPECIFICATIONS AND 

REQUIREMENTS DEFER TO NFPA

 211

 OR CSA B

 365.

•  DO NOT CONNECT THIS FIREPLACE TO ANY AIR 

DISTRIBUTION DUCT OR SYSTEM.

•  DO NOT USE GRATES OR ANDIRONS TO 

ELEVATE THE FIRE. BUILD FIRE DIRECTLY ON 

THE FIRECHAMBER FLOOR.

•  EXTREMELY HOT WHILE IN OPERATION!  KEEP 

CHILDREN, CLOTHING AND FURNITURE AWAY.  

CONTACT WILL CAUSE SKIN BURNS.

•  NEVER OPERATE THE FIREPLACE WITH A 

CRACKED OR BROKEN GLASS PANEL.

•  Install smoke detectors in the living areas and 

bedrooms of your home. Test them regularly 

and install new batteries twice annually.  

When installed in the same room as the stove, 

a smoke detector should be located as far 

from the stove as possible to prevent it from 

sounding when adding fuel to the fire.

•  Avoid creating a low pressure condition in 

the room where the stove is operating. Be 

aware that operation of an exhaust fan or 

clothes dryer can create a low pressure area 

and consequently promote flow reversal 

through the stove and chimney system. The 

chimney and building, however, always work 

together as a system - provision of outside 

air, directly or indirectly to an atmospherically 

vented appliance will not guarantee proper 

chimney performance. Consult your local 

Jøtul authorized dealer regarding specific 

installation/performance issues.

Summary of Contents for C 350

Page 1: ...burn any other fuels Read this entire manual before you install and use this appliance Save these instructions for future reference and make them available to anyone using or servicing the fireplace insert This wood heater requires periodic inspection and repair for proper operation See this manual for specific maintenance information It is against federal regulations to operate this wood heater i...

Page 2: ... Care 17 Chimney System 18 Gaskets 19 Blower 19 Illustrated Parts Breakdown Exploded View 20 Parts Listing 21 Appendix A Door Knob Assembly 22 Baffle Plate Removal 22 Warranty Statement 23 For Your Records Record the following information to help your dealer determine what you will need should your fireplace ever require parts or service The serial number and manufacturing date are indicated on th...

Page 3: ...S Standards The Jøtul C 350 Winterport fireplace insert has been tested and listed to the following standards U S ANSI UL 1482 2011 Canada CAN ULC S627 00 Certified Safety Tests performed by ITS Intertek Testing Services Middleton Wisconsin Manufactured by Jøtul North America 55 Hutcherson Drive Gorham Maine 04038 2644 Combustion Specifications Jøtul C 350 Winterport Heat Output Range 1 11 420 to ...

Page 4: ...5 Install the Door Knob parts in the order shown in fig 21 page 22 Safety Notices BURN SOLID WOOD FUEL ONLY DO NOT BURN OTHER FUELS DO NOT USE CHEMICALS OR FLUIDS TO START THE FIRE DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS IF THIS ROOM HEATER IS NOT PROPERLY INSTALLED A HOUSE FIRE MAY RESULT TO REDUCE THE RISK OF FIRE FOLLOW THE INSTALLATION INSTRUCTIONS FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESU...

Page 5: ... 4 641 mm without Riser Bar 27 1 4 692 mm with Riser Bar Bottom Surround Trim Figure 1 Critical dimensions 2 51 mm Steel Wide Surround Panel For use with Riser Bar Optional Surrounds and Accessories Steel Wide Surround 40 x 30 Matte Black 156055 Trimable Surround 37 x 25 1 2 for Z C fireplaces 157326 Draw Down Adaptor Kit 156073 Stove Gloves 157363 Universal Gasket Kit 157050 Blower Flex Hard Wire...

Page 6: ...g type HT requirements 2100F per UL 1777 U S or ULC S635 CAN The liner must be securely attached to the insert flue collar and the chimney top Some liner manufacturers require insulation in order to achieve a UL 1777 or ULC S635 listing Check with the manufacturer of the liner being used to determine if insulation is required Insulation is recommended particularly if the chimney flue is located in...

Page 7: ...nt Riser Bar not required Min 16 from door opening 2 1 2 Figure 4 Required hearth protection if flush with combustible floor materials Riser Bar must be installed Combustible Flooring Zero clearance fireplace installation cont d Alteration of the zero clearance fireplace functionality or structure is not permitted i e firebrick or refractory panels MUST NOT be be removed to accommodate the firepla...

Page 8: ...2 mm Figure 5 Minimum clearance to combustible materials Figure 6 Mantel Clearance Detail measured from the hearth surface to the lowest mantel surface Riser Bar is not installed Add two inches to each clearance dimension when Riser Bar is used Clearance to Combustible Materials There may be no combustible materials located anywhere within 36 914 mm of the front of the fireplace insert This precau...

Page 9: ...ile is acceptable provided the tile is no larger than 8 x 12 For external chimneys one or more sides are exposed to the outside below the roof line including garages a positive connection to the first flue tile is acceptable provided the tile is no larger than 8 x 8 A 6 7 or 8 stainless steel liner extending the full height of the chimney is required for all installations where the flue tile is gr...

Page 10: ...tallation See page 16 DISCONNECT POWER BEFORE COMPLETING FIREBOX INSTALLATION Attach Fireplace Conversion Notice Plate to Rear Wall of Fireplace Masonry or Listed HT Prefabricated Chimney Cap Sealed connection to chimney cap Damper linkage removed and plate is removed or locked open Figure 8 Positive Chimney Connection Canada Installation 1 Remove the existing damper and linkage components from th...

Page 11: ... the firebox is aligned with the front edge of the Riser the Locking Pin hole will be aligned with the slot in the top of the Riser Bar cross member Insert the Locking Pin and pull the firebox out slightly proud of the fireplace face to facilitate attaching the surround panels Relocate the blower 3 Secure the flue connector to the firebox flue collar using three 1 4 x 3 4 self tapping screws Figur...

Page 12: ... Required 10 mm socket or wrench Tighten just snug enough to allow for final adjust ment when the Surround assembly is attached to the firebox Bend the perforated mounting plate down 90 as shown in Fig 14 Insert and center the bracket plate sandwiched between the firebox and the Riser Bar 5 If appropriate attach the Extended Surround Panel to the firebox With the painted side facing out engage the...

Page 13: ...asoned more than 2 years will burn too quickly to take advantage of the stove s low end efficiency strength A seasoned log will have check marks on the ends and be lighter than an unseasoned log which will show little or no check marks We recommend using a moisture meter to determine the moisture content of your wood For purposes of home heating your fuel should have a moisture content between 12 ...

Page 14: ... couple of 1 2 inch logs and add progressively more and larger logs to subsequent fires keeping the Air Control set to the fully open position It is normal for a new fireplace insert to emit odor and possibly smoke during the first few fires This is characteristic of the burn off of residues from the manufacturing process and the curing of painted surfaces Open a window near the fireplace insert t...

Page 15: ...ull open position far right Always wait a few seconds before opening the door This allows the renewed air circulation to clear un burned gases from the firebox Use a stove tool or poker to distribute the hot embers equally around the firebox Load the fuel usually with smaller logs first Keep logs behind the andirons See fig 16 Close the doors and secure the latch Wait 5 10 minutes for the fire to ...

Page 16: ...DED IN ACCORDANCE WITH LOCAL CODES OR IN THE ABSENCE OF LOCAL CODES WITH THE CURRENT ANSI NFPA 70 NATIONAL ELECTRICAL CODE OR CSA C22 1 CANADIAN ELECTRICAL CODE THIS UNIT IS SUPPLIED WITH A THREE PRONG GROUNDING PLUG FOR PROTECTION AGAINST SHOCK HAZARD AND SHOULD BE PLUGGED DIRECTLY INTO A PROPERLY GROUNDED THREE PRONG RECEPTACLE DO NOT CUT OR REMOVE THE GROUNDING PRONG FROM THE PLUG ALWAYS DISCON...

Page 17: ...materials pending final disposal If the ashes are disposed of by burial in soil or otherwise dispersed they should be kept in the closed container until all coals and cinders have thoroughly cooled IMPORTANT NEVER OPERATE THE STOVE WITH A CRACKED OR BROKEN GLASS PANEL Replace glass only with part 156069 specifically designed for the Jøtul C 350 Winterport Fireplace insert Do not use substitutes Re...

Page 18: ...s Never use a household vacuum cleaner to remove ashes Only a shop vac with a metal container is acceptable and only when you are certain the ashes are cold Inspect the firebox using a utility light inside and out for cracks or leaks Replace all cracked bricks and repair leaks with furnace cement Removing the Insert for Cleaning U S Direct connection Only 1 Disconnect the blower power cord from it...

Page 19: ...ll the dollar bill free The seal is too loose if the bill can be easily re moved Adjust the door latch and test again Gasket Replacement See the chart below for replacement gasket specifications See also fig 20 for locations 1 Remove the old gasket material with a pliers and thoroughly clean the channel with a wire brush 2 Lay out the new gasket around the channel to determine length Trim the gask...

Page 20: ...e only genuine Jøtul replacement parts Do not substitute parts from any other manufacturer See your local Authorized Jøtul Dealer or contact us directly Jøtul North America 55 Hutcherson Dr Gorham Maine 04038 Jøtul C 350 Winterport Illustrated Parts Diagram ...

Page 21: ...e Black Paint 156092 Air Slider Nickel Plated 156094 Air Slider Jøtul Iron Paint 156093 58 Air Cover Plate Matte Black Paint 156076 Air Cover Plate Blue Black Enamel 156059 Air Cover Plate Jøtul Iron Paint 156077 59 Secondary Air Tube 221753 60 Baffle Plate Right 104296 61 Baffle Plate Left 104295 62 Airwash Manifold inc gasket Matte Black Paint 156090 Airwash Manifold inc gasket Jøtul Iron Paint ...

Page 22: ...e can then be slid to one side to disengage one end from the side manifold The baffles will continue to be supported by the back ledge and the side manifolds 2 Lift and remove the Right Baffle 3 Lift and remove the Left Baffle Reassemble in the opposite order Door Knob Installation The Door Knob components are included in a sepa rate bag contained within the Miscellaneous Kit in cluded with the fi...

Page 23: ... red Over firing can also be identified by warped plates rust colored cast iron paint pigment that has turned dusty white or bubbling cracking and discolor ation of the enamel finish Misuse includes without limitation use that is not in conformance with the operating instructions contained in this owner s manual 4 Damage to enamel finish including chipping mechanical or chemical abrasion crazing s...

Page 24: ...s appliance must be installed in conformance with local and national building regulations It is important that the these instructions be carefully read and understood before beginning the installation Jøtul pursues a policy of continual product development Consequently products may differ in specification color or type of accessories from those illustrated or described in various publications ...

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