What to do if…
Warning! Repairs to the
appliance must only be carried
out by qualified service
engineers. Considerable danger
to the user may result from
improper repairs.
In the case of misuse the visit by the
Customer Care Department
technician or the repair may be
chargeable, even during the warranty
period.
Information for appliances with metal
fronts:
Due to the appliance's cool front,
when the door is opened during or
shortly after baking or roasting, there
may be condensation of the inner glass
panel for a short while.
Please carry out the following checks on your
appliance before calling a Service Engineer. It
may be that the problem is a simple one which
you can solve yourself without the expense of a
service call.
In-guarantee customers should make
sure that the checks have been made as
the engineer will make a charge if the
fault is not a mechanical or electrical
breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
Problem
Possible Solution
The grill, ovens and timer do not
work.
Check that the appliance has been wired in to the appliance supply and
is switched on at the wall.
Check that the main appliance fuse is working.
If you have checked the above: Allow the appliance to cool for a couple
of hours. The appliance should now be working normally.
The grill does not work or cuts out
after being used for a long period of
time.
Ensure the cooling fan is running when the grill is on. If the cooling fan
fails, the grill will not operate correctly. Contact your local service force
centre.
Leave the grill door open and allow the grill to cool. After a couple of
hours check that the grill works as normal
The indicator neons are not working
correctly.
Check that you have selected only the function you require. Ensure all
other controls are in the off position.
The oven is not cooking evenly.
Check that the appliance is correctly installed and is level.
Check that the recommended temperatures and shelf positions are
being used.
The oven light fails to illuminate.
The oven light bulb may need replacing.
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Built in double oven user manual
