© 2016, JCM American Corporation
2 - 9
Installation
Section 2
Cleaning Card Cleaning Procedure
To clean the GEN5 Printer Paper Path and Sensors
using a Cleaning Card, follow this procedure:
1. Open the EGM Service Door.
2. Pull the Printer out of the EGM on its Sliding
Base.
3. Remove any loaded Tickets from the Printer.
4. Remove the Cleaning Card from its protective
packaging (Figure 2-8).
5. Carefully insert the Card’s “T”-shaped notched
end into the Printer’s Ticket In Slot (Figure 2-3
a
). The Cleaning Card will automatically feed
into the Printer.
6. Press and hold the Feed button on the Keypad
a
) to feed the Cleaning Card through
the Paper Path.
7. Carefully remove the Cleaning Card from the
Printer’s Ticket Out Slot.
8. Feed 2 or 3 Tickets through the Printer to remove
alcohol residue.
NOTE: Make sure the Printer’s Power
Supply is properly connected.
NOTE: Each Cleaning Card is
intended for single use only. Always
use a new Cleaning Card for each
cleaning cycle.