Chapter 9 Customer Support
85
9.
Chapter 9 Customer Support
When requesting the repair or replacement
If you suspect that JAX-9B has a failure, check JAX-9B again referring to “CHAPTER5 5.4
Troubleshooting”. If a trouble remains after your troubleshooting, stop the use of JAX-9B and consult
with a nearby JRC marketing office, branch, sales office or agent.
The repair during the warranty period is made free of charge if the equipment is operated properly
(in the normal operating conditions) in accordance with this Instruction Manual.
We provide the repair outside of the warranty period and replacement of consumables for a charge
upon the customer’s request.
List of Consumables
No. Product name
Model
Expected life span
1
Thermal head
WQ256-Q1(H)
Service life of printing 30km *1
2
Battery
CR2032
Approx. 5 years
3
Recording paper role
6ZPTS00108
25m / role
*1
Expected life span of thermal head
Service life of printing: 30km
B4-size paper: 256×364
[
mm
]
When recording 20 pages of fax images / 1 day
30000 / (364 / 1000×20)
=
Approx. 10 years
Information to be given with your request for repair
Fill in the blanks on the “JAX-9B Failure Check List” of following page.
Product name, model, product number or serial number
Detailed description of trouble symptom
Customer’s organization, location and telephone number
If you have any unclear points about our after-sale service, consult with a nearby JRC marketing office,
branch, sales office, dealer or agent.
For JRC overseas offices, refer to the List of JRC Overseas Offices attached hereto.
Summary of Contents for JAX-9B
Page 2: ......
Page 9: ...Equipment Appearance vii JAX 9B Weather Facsimile Receiver External Appearance...
Page 19: ...Chapter 1 General Outline of Equipment 5 1 5 System Diagram 220Vac...
Page 20: ...Chapter 1 General outline of Equipment 6...
Page 92: ...Chapter 5 Maintenance 78...
Page 98: ...Chapter 8 Operating Environment 84...
Page 100: ...Chapter 8 Operating Environment 86...
Page 103: ...Chapter 10 Disposal 89...
Page 107: ...Appendix 93 Appendix figure 2 JQD 69C Junction Box 110 1 160...
Page 108: ...Appendix 94 Appendix figure 3 NBA 5143 Rectifier Unit 120 2 170 2 130 1 MAX 20 20 20...
Page 110: ...Appendix 96 Appendix Figure 4 Interfered reception example 1...
Page 111: ...Appendix 97 Appendix Figure 5 Interfered reception example 2...
Page 112: ...Appendix 98 Appendix Figure 6 Interfered reception example Multi path echo...
Page 113: ...Appendix 99 Appendix Figure 7 Interfered reception example Fading...
Page 114: ...Appendix 100 Appendix Figure 8 Interfered reception example Different reception frequencies...
Page 117: ......