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12. Troubleshooting
In case the equipment does not work as expected, check the following table before contacting technical assistance.
Problem
Status
Analysis
Solution
Charger does not work / Charge light does
not turn on.
Charger in the socket.
No power supply.
Make sure the charger is properly plugged into the electrical outlet
and that the outlet is providing electrical power, if not, replace the
outlet charger. Also, make sure the power cord is securely connect-
ed to the charger source.
Charger green light turns on, but the
battery is not charged (The light color does
not change when battery is connected)
Connected to the battery.
Poor contact in the battery connection.
Make sure the plug is inserted all the way into the battery con-
nector.
Battery does not hold charge or does
not charge.
New battery.
Battery not being fully charged.
Charge the battery until the battery charge light turns green.
Charger is not JACTO original charger.
Use JACTO original charger.
Pump is not original (excessive load).
Use original pump.
Charger or charger plug/cord are
damaged.
Replace the charger.
Damaged battery (wet, perforated,
broken terminals ...).
Replace the battery.
Worn out battery (over
300 charge cycles).
Battery life cycle is nearing its end.
Replace the battery.
Electronic panel does not turn on.
Before pushing the green
button.
Electronic panel is off.
Push the green button for 3 seconds to turn on the electronic
panel.
Discharged battery.
Charge the battery for at least 15 minutes. After that, install it
again and test.
After pushing the green
button.
Rust or dirt on the connectors.
Check the connectors between panel and battery for rust or dirt,
and clean it.
Electronic panel is damaged.
Contact technical service.
Electric panel turns on, but there is no
change in the pressure level, dosage level
or between functions.
Pushing the green button
and lights blinking.
Electronic panel locked.
Unlock the electric panel. Turn on the sprayer and then press the
green button three times and then press the red button once. This
must be done in less than 3 seconds.
Pushing the green
button and there is no
light blinking and no level
changing.
Button is damaged.
Replace the electric panel.
Electronic panel turns on, but the pump
does not work.
Pushing the trigger valve.
Poor contact in the electric panel and
pump connectors. Or no connection.
Remove the base cover and check the connectors between the
electric panel and pump.
Eletronic panel turns on, pump turns on,
but there is not spraying/dose.
Pushing the trigger valve.
Hydraulic system is obstructed.
Make sure the filters are clean, the tank suction hole is not clogged
and that there no folded hoses.
Incorrect assembly of the nozzle diffuser.
Check the hydraulic tip diffuser (pin facing towards).
Pump or hoses are leaking.
Contact technical assistance.
Sphere glued.
Take a hose with running water and position it on the sprayer
suction hole with the sprayer at maximum pressure and the trigger
valve pushed. Wait a few seconds.
Agitator does not work.
With the system off.
No leak.
Turn off the agitator lever.
With the system on.
No leak.
Obstruction in the agitation system. Clean the agitator nozzle or
contact technical service.
Intermittent spray operation.
Without checking the
pressure switch.
Pressure switch is not adjusted.
Remove the sprayer base cover and with an Allen wrench no. 2
adjust the pump pressure switch.
Pressure switch adjusted.
Lower flow rate nozzle installed.
Replace the hydraulic tip for one of the tips provided with the
sprayer or a hydraulic tip with greater flow rate.
Leak in the hydraulic system.
Check the hydraulic system connections and tighten the clamps.
Spraying was normal, but stopped
suddenly.
Electronic interface shows
battery lights blinking and
the warning light is on.
Battery overvoltage.
Use the original Jacto battery.
Low battery beep beeping.
Battery completely discharged.
Charge the battery.
Electronic interface shows
the warning light is on and
other lights are normal.
Pump, motor or wiring critical failure.
Contact technical service.
Short circuit pump wiring.
Contact technical service.
Green button was pressed.
Pump reached maximum pressure,
pressure switch activated.
Press the green button until the pressure drops. Clean the nozzle
and filters.
Pump makes no noise.
Pump wiring is loose, damaged or
disconnected.
Check pump wiring.
Variação de dose / pulverização
Maintaining the same
operating position.
Hydraulic fluid release system is blocked.
Remove the clog, clean the filters on the pump, valve and nozzle.
Pump or hoses are leaking.
Contact technical service.
Agitator lever is on.
Turn off the pressure level.
Red button is pushed, but sprayer does
not turn off.
Pressing the red button.
Red button has not been pressed long
enough.
Press the red button and hold for 3 seconds.
Electric panel is damaged.
Contact technical service.
