To obtain warranty service, contact our customer service team at [email protected]
W A R R A N T Y
© Copyright 2012-2020 Jackery Inc. All trademarks cited herein are the property of their respective owners.
The information contained herein is subject to change without notice. The only warranties for Jackery products and services are set forth in the warranty
statements accompanying such products and services. Jackery shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2020. Document Part Number:
J290-UM-003
. This user guide describes featues that are common to most models.
Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and
material under normal consumer use during the applicable warranty period identified in the ‘Warranty Period’ section below,
subject to the exclusions set forth below. This warranty statement sets forth Jackery's total and exclusive warranty obligation.
We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
Warranty Period
The warranty period is 24 months. In each case, the warranty period is measured starting on the date of purchase by the original
consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in
order to establish the start date of the warranty period.
Remedy
Jackery will repair or replace (at Jackery's option) any Jackery product that fails to operate during the applicable warranty period
due to defect in workmanship or material. lf a valid claim is made during the applicable period, Jackery, at its option, will either
(1) replace the product, or (2) exchange the product with a product that is of equal value. A replacement product assumes the
remaining warranty of the original product or 180 days from the date of replacement, whichever is greater. Customer is
responsible for the return shipping costs.
Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and to any subsequent owner.
How to Receive Service
Exclusions
Jackery's warranty does not apply to (i) any product that is misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in Jackery's current product literature, or (ii) any product purchased
through an online auction house. Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by
you within seven days after you purchase the product and at least every 6 months thereafter.
F A Q s
Explorer 290 contains a battery pack which consists of an array of cylindrical 18650 lithium-ion battery cells with high energy
density.
To check the charge level of the Explorer 290, refer to the LCD Battery Display.
The Explorer 290 could power other devices while recharging itself.
You will need to check the amount of power your device requires. This may require some research on your end. An online search
or examining the user guide for your device should suffice. To be compatible with the Explorer 290 you should use devices that
require less than 200W.
What type of battery is in an Explorer 290?
How do I know if my Explorer 290 is charged?
Can I charge the Explorer 290 while supplying power at the same time?
How do I know if my device will work with the Explorer 290?
C O N T A C T U S
www.jackery.com [email protected]
jackery.inc
jackeryusa
1-888-502-2236
Mon-Fri 9:00AM - 6:00PM (PST)
jackeryinc
Jackery Inc.
Summary of Contents for Explorer 290
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