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15 

Paging 

Lift the receiver or press the 

Speaker

 key. 

Press the [

PAGE

] key.  

When you hear the confirmation tone, make your 
announcement by speaking into the receiver.  

Hang up or press the 

Speaker

 button to end the 

page. 

 

Whisper Page 

You may communicate with a busy station without 
interrupting their call using the Whisper Page fea-
ture. 

 

To communicate with a busy extension: 

After calling a busy station, press the 

 button. 

You may now speak to that extension. 

 

To Respond to Whisper Page 

After receiving a whisper page while on a call: 

Press the 

 button to speak with the extension 

that called using the whisper page feature. 

Press the 

 button a second time to resume 

speaking with the original calling party. 

 

Note:  The  original  calling  party  cannot  hear  the       
whisper page or your response to a whisper page.

 

 

To Respond to Whisper Page with a Text Mes-
sage: 

After receiving a whisper page while on call follow 
the procedures in 

Text Messaging

 feature. 

 

Personal Ringing Tones 

You may choose one of eight different ringing tones 
to distinguish your station from others. 

 

To play a ringing tone at your system extension: 

With your station idle press 

FEAT

 + 

 + 

  

-

 

To select a ringing tone for your system exten-
sion: 

With your station idle press 

FEAT

 + 

 + 

 + 

-

 + 

 

To restore default ringing tone at your system 
extension: 

With your station idle press 

FEAT

 + 

 + 

 + 

 + 

Picking up a call that is Parked

 

From the extension that parked the call: 

Lift receiver or press the Speaker key. 

Press the 

Park*

 menu key.  

 

From another extension: 

Lift receiver or press the Speaker key. 

Press the 

Park

 menu key. 

Dial the extension number where the call is 
parked to pick-up the call. 

 

Transfer to Park 

You can transfer a call to another user’s individual 
park on their telephone. The call can then be picked 
up remotely from another telephone. The call can 
also be picked up from the telephone where it is 
parked.  

 

Transferring  a call to another user’s individual 
park 

When speaking on an outside line: 

Press 

TRAN

 + the 

Park

 menu key.  

Dial the number of the extension where the call 
is  to be parked, or press the extension button (if 
assigned). 

When you hear confirmation tone, hang up.  

An 

*

 will appear next to the 

Park

 menu key on 

the user’s phone. 

If desired, use the paging system to inform the 
user of the call parked on their telephone. 

 

 

Picking up a call parked on your individual Park 
from your telephone 

Lift the receiver or press the Speaker key. 

Press the 

Park

 menu key.  

 

Picking up a call parked at another telephone 

Lift the receiver or press the Speaker key. 

Press the 

Park

 menu key.  

Dial the number of the extension where the call 
is parked, or press the extension button (if 
assigned). 

 

Voice Mail 

Your Voice Mail Box can be accessed through the 
display menu or via the Mail Box key located on the 
telephone key pad.   

 

To Access Voice  Mail  

Select the 

Vmail

 menu key. 

or 

Press the Voice Mail key on the key pad. 

 

Note:  If you have an IX-4EVMC voice mail card 
installed in your system, your Vmail menu key will 
appear with a message count.  (i.e. 2 Msgs). 

 

If this is the first time that you have connected to 
your voice mail box, follow the directions for setting 
up your voice mail. 

Summary of Contents for Platinum Enterprise 2.0

Page 1: ...on Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destination All External FORWARD Call Type 1 3 4 Destination 90 99 Cancel FORWARD Call Type 1 4 Follow Me FORWARD FORWARD Call Type Ext No Flash Short Short Flash Last No Redial SPEED Meet Me Page Answer Meet Me Memo Dial Set Memo...

Page 2: ...omeone else is using that line feature Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset transmitter If using the speakerphone press ing the Mute key mutes the station microphone When using the headset jack the Mute key mutes the transmitter on the heads...

Page 3: ...r ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d Telephone Press IN or OUT to access incoming or outgoing Call records Press the VOL up or down arrows to control re ceiver speaker ringer and handset volumes Press the SET button and use the arrows to scroll through the menu...

Page 4: ...k into the microphone without lifting the re ceiver Making an Intercom Group Call Dial the Intercom Group access number when you hear the Intercom Dial Tone Putting a Call On Hold When speaking on an outside line Press the HOLD DND button The active outside line button lamp flashes green on your phone and red at other extensions If the call is not picked up the call will ring again at your phone 3...

Page 5: ...capabilities assigned to the DISA line or Dial an extension number followed by that exten sion s Station Restriction Password You will have the same calling capabilities as that exten sion Wait for the intercom dial tone DIRECT INWARD SYSTEM ACCESS Picking Up a Call On Hold Press the key with either the green or the red flashing lamp to pick up the call being held on that line Transferring a Call ...

Page 6: ...to another system extension While calling a busy or idle extension Press TEXT MSG text message number 00 99 or TEXT MSGn Press To display a stored text message Press TEXT MSG to display a stored text message To respond to a stored text message by calling the originating extension Press TEXT MSG to display the stored text message Press a second time to call the station that sent the text message To...

Page 7: ...s text message from your display While a text message is on your display Press TEXT MSG 6 Call Conference The Enterprise 2 0 system allows you to make con ference calls with any combination of up to four ex tensions and outside lines on the same call Note An Outside party must be added to the con ference prior to adding an internal party To Make a Conference Call While speaking on a CO or ICM call...

Page 8: ...l appear next to the Park menu key Hang up the phone If the call is not picked up the call will return to your phone 16 Speed Dial Personal Speed Dial Registration To register personal speed dial numbers Press the FEAT button Press the SPEED button then dial the desired PERSONAL SPEED ACCESS CODE 90 99 Enter the phone number Press FEAT to end the operation Personal Speed Dial Registration To regis...

Page 9: ... menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call can also be picked up from the telephone where it is parked Transfe...

Page 10: ... ID number Display a call record Press the USAS key USAT trunk group number or UST key a second time or Press FLT OPT or COL To add digits to the displayed number before calling out Display a call record Dial the additional digits to be added to the out going number the added digits do not appear on the display when entered Press the USAS key USAT trunk group number or UST key a second time or Pre...

Page 11: ...ers may monitor voice mail messages as they are recorded During recording monitor the station user may select to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idle station you will hear a monitor tone The Voice Mail Monitor key red LED will begin to flash Press the Voic...

Page 12: ...o answer an incoming call at another extension Lift the receiver Press the FEAT button and dial or Press the DIRECT CALL PICK UP button Dial the number of the extension where the call is ringing The incoming call is connected to your extension 11 12 Call Recording You can record a call to voice mail by following the procedures listed below Important Use of this feature may be prohibited by state l...

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