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EZDial (18i/d only) 

Your Enterprise 18i/d can be programmed to have 
one to ten direct station selections located in the 
EZDial directory. (This feature will not appear unless 
programmed in the system database by your 
authorized Iwatsu Distributor.) 

 

To Access the EZDial Directory: 

Press the 

EZDial 

menu key. 

Press the menu key next to the station name or 
number you wish to call. 

 

Forward 

 

Set Forward Destination  

From the Display Menu: 

Press the 

Forward 

menu key on your display. 

Press 

Set

Enter the Call Type you wish to forward. 

      - All calls (CO/Intercom).     
      - CO calls only. 
      - ICM (Intercom) calls only. 

Enter the Destination.  

      - Internal. 
      - External. 

Internal—

Enter the Forward Mode for Internal

 

Calls. 

      - All calls to another extension or hunt group. 
      - Busy/No Answer calls to another extension     
               or hunt group. 
      - No Answer calls to another extension or         
               hunt group. 

External—

Enter the Forward Mode for 

External Calls. 

      - All Calls to an external number.                        
               (using Personal Speed Dial Codes 90-99) 

 

An asterisk will appear next to the Forward feature 
on your display when the station has been 
forwarded. Press the 

Speaker

 button to end the 

operation.  

 

Forward Status / Cancel  

To check the Forward status of your phone or to 
cancel station forwarding: 

Press the 

Forward

 menu key—only once. 

      - The 12i/d will first display the current forward  
      status for two seconds. 

Press 

Cancel

, to cancel forwarding. 

Press the 

Speaker 

button to end the operation. 

 

Park 

Park a call so that it can be reached from another 
extension.  

 

Putting a call in Call Park

 

When speaking on an outside line: 

Select the 

Park

 menu  key. 

You will hear confirmation tone and an 

*

 will 

appear next to the 

Park

 menu key. 

Hang up the phone. 

If the call is not picked up,  the call will return to your 
phone. 

16 

Speed Dial 

 

Personal Speed Dial Registration - To register 
personal speed dial numbers: 

Press the 

FEAT

 button.

 

Press the [

SPEED

] button, then dial the desired 

PERSONAL SPEED ACCESS CODE (90-99). 

Enter the phone number. 

Press 

FEAT

 to end the operation. 

 

Personal Speed Dial Registration - To register 
several speed dial numbers: 

Press the 

FEAT

 button.  

After entering a phone number, press the 
[

SPEED

] button.  

Enter another speed dial code number, repeat 
the same procedure. 

Press the [

FLASH

] button. 

 

To register a pause time: 

  

At the desired location, press 

HOLD/DND

Dial 

 to 

 for the desired pause time in sec-

onds.

 

 

To set an outside line to be selected for speed 
dialing:

 

Do not lift receiver. 

Press the 

FEAT

 button. 

Press [

SPEED

] and 

, then dial the desired  

PERSONAL SPEED DIAL CODE (90-99). 

Dial the desired outside line group number  

(01-60 or 00). 

Press [

FEAT

] to end the operation. 

 

To register a directory name for a speed dial 
number:

 

Do not lift receiver. 

Press the 

FEAT

 button . 

Press the [

SPEED

] button and

 

, then dial the 

desired PERSONAL SPEED DIAL CODE (90-
99). 

Register the letters of the name using the dial 
pad. 

Press the button until the desired letter is dis-
played, then press the 

HOLD/DND

 button to 

enter that letter or number (up to 10 characters). 

Press 

FEAT

 to end the operation. 

 

To Speed Dial a Number

 

When you want to SPEED DIAL a registered num-
ber, perform one of the following operations: 

[

FEAT

] All delete

[

HOLD

] Enter/1 character delete

,.,[space],1

G,H,I,4

A,B,C,2

D,E,F,3

M,N,O,6

W,X,Y,Z,9

Upper/lower case

J,K,L,5

T,U,V,8

&,0

P,Q,R,S,7

Alphanumeric

[

FEAT

] All delete

[

HOLD

] Enter/1 character delete

,.,[space],1

G,H,I,4

A,B,C,2

D,E,F,3

M,N,O,6

W,X,Y,Z,9

Upper/lower case

J,K,L,5

T,U,V,8

&,0

P,Q,R,S,7

Alphanumeric

Summary of Contents for Platinum Enterprise 2.0

Page 1: ...on Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destination All External FORWARD Call Type 1 3 4 Destination 90 99 Cancel FORWARD Call Type 1 4 Follow Me FORWARD FORWARD Call Type Ext No Flash Short Short Flash Last No Redial SPEED Meet Me Page Answer Meet Me Memo Dial Set Memo...

Page 2: ...omeone else is using that line feature Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset transmitter If using the speakerphone press ing the Mute key mutes the station microphone When using the headset jack the Mute key mutes the transmitter on the heads...

Page 3: ...r ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d Telephone Press IN or OUT to access incoming or outgoing Call records Press the VOL up or down arrows to control re ceiver speaker ringer and handset volumes Press the SET button and use the arrows to scroll through the menu...

Page 4: ...k into the microphone without lifting the re ceiver Making an Intercom Group Call Dial the Intercom Group access number when you hear the Intercom Dial Tone Putting a Call On Hold When speaking on an outside line Press the HOLD DND button The active outside line button lamp flashes green on your phone and red at other extensions If the call is not picked up the call will ring again at your phone 3...

Page 5: ...capabilities assigned to the DISA line or Dial an extension number followed by that exten sion s Station Restriction Password You will have the same calling capabilities as that exten sion Wait for the intercom dial tone DIRECT INWARD SYSTEM ACCESS Picking Up a Call On Hold Press the key with either the green or the red flashing lamp to pick up the call being held on that line Transferring a Call ...

Page 6: ...to another system extension While calling a busy or idle extension Press TEXT MSG text message number 00 99 or TEXT MSGn Press To display a stored text message Press TEXT MSG to display a stored text message To respond to a stored text message by calling the originating extension Press TEXT MSG to display the stored text message Press a second time to call the station that sent the text message To...

Page 7: ...s text message from your display While a text message is on your display Press TEXT MSG 6 Call Conference The Enterprise 2 0 system allows you to make con ference calls with any combination of up to four ex tensions and outside lines on the same call Note An Outside party must be added to the con ference prior to adding an internal party To Make a Conference Call While speaking on a CO or ICM call...

Page 8: ...l appear next to the Park menu key Hang up the phone If the call is not picked up the call will return to your phone 16 Speed Dial Personal Speed Dial Registration To register personal speed dial numbers Press the FEAT button Press the SPEED button then dial the desired PERSONAL SPEED ACCESS CODE 90 99 Enter the phone number Press FEAT to end the operation Personal Speed Dial Registration To regis...

Page 9: ... menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call can also be picked up from the telephone where it is parked Transfe...

Page 10: ... ID number Display a call record Press the USAS key USAT trunk group number or UST key a second time or Press FLT OPT or COL To add digits to the displayed number before calling out Display a call record Dial the additional digits to be added to the out going number the added digits do not appear on the display when entered Press the USAS key USAT trunk group number or UST key a second time or Pre...

Page 11: ...ers may monitor voice mail messages as they are recorded During recording monitor the station user may select to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idle station you will hear a monitor tone The Voice Mail Monitor key red LED will begin to flash Press the Voic...

Page 12: ...o answer an incoming call at another extension Lift the receiver Press the FEAT button and dial or Press the DIRECT CALL PICK UP button Dial the number of the extension where the call is ringing The incoming call is connected to your extension 11 12 Call Recording You can record a call to voice mail by following the procedures listed below Important Use of this feature may be prohibited by state l...

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