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17 

Outside Line Pre-Select

 

Lift the receiver. 

Press an outside line button. 

Press the [

SPEED

] button, then dial the SPEED 

DIAL CODE. 

The system will automatically dial the registered 
number. 

 

Quick Dial

 

Lift the receiver. 

Press the [

SPEED

] button, then dial the SPEED 

DIAL CODE. 

The system will automatically dial the registered 
number.  This operation will not work unless you 
register the outside line group number. 

 

Alphanumeric Speed Dial By Name Feature 

Press [

SPEED

] [

SPEED

]. 

To search for a registered name, press the num-
bers on the dial pad . 

To focus the search, press 

HOLD/DND

, and 

enter another character. 

To scroll through the registered names, press 
FORWARD 

 or BACKWARD 

Press [

SPEED

] to dial the number. 

 

Text Messaging 

You may send a manual signaling or busy bypass 
text message to the display of another system ex-
tension. You may also send a stored text message 
that lights the Text Message button  [

TEXT MSG

] at 

another system extension. 

 

Busy Bypass/Manual Signaling Text Messages 

 

To select and send a manual signaling text mes-
sage:  

Lift the receiver and press [

TEXT MSG

] + 

text 

message number (00-99)

, or [

TEXT MSGn

]. 

Dial an extension number or press [

DSS

] or 

[

CCV

]. 

 

To select and send a busy bypass text message  

While calling a busy or idle extension: 

Press [

TEXT MSG

] + 

text message number (00-

99)

, or [

TEXT MSGn

]. 

 

To respond to a busy bypass text message 
while on a call 

While on a call with a busy bypass text message on 
your display: 

Press [

TEXT MSG

] + 

 + 

text message number 

(00-99)

 + [

TEXT MSG

]. 

 

To delete a busy bypass text message from your 
display 

While a text message is on your display: 

Press [

TEXT MSG

] + 

 + 

Call Conference 

The Enterprise 2.0 system allows you to make con-
ference calls with any combination of up to four ex-
tensions and outside lines on the same call.  

Note:  An Outside party must be added to the con-
ference prior to adding an internal party. 

 

To Make a Conference Call: 

While speaking on a CO or ICM call: 

Press the 

Conf

 (Conference) button on the dis-

play menu. 

Select 

Internal

 (ICM) or 

Outside

 (CO): 

Internal

—Dial the extension you wish to add 

to the conference or make your selection from 
the EZDial menu (if programmed). 

or 

External

—Dial the extension you wish to add 

to the conference. 

When the party you are calling answers, press 
the 

ADD

 button.

 

 

After you hear a tone burst, all parties are con-
nected. 

To add another extension or outside line, repeat 
same procedure. 

 

Call Log (18i/d only) 

Your Enterprise 18i/d is programmed to capture, 
store, and display telephone numbers and Caller ID 
information from Incoming and Outgoing calls with 
Caller ID, ANI, or DNIS information. 

 

View the Call Log  

Using the Menu: 

Press the 

Call Log 

menu on your display. 

Select 

Incoming 

or

 Outgoing 

Call Log. 

Make your Selection:  

       - Next (For next Call Log entry).          
       - Previous (For Previous Call Log entry). 
       - Delete (number displayed). 
       - Dial (number displayed or press 

Set

 to dial). 

       - In/Out (Switch to / from Incoming or Outgoing). 
       - Exit (To exit the Call Log). 

 

Using the 

ePod 

 to navigate: 

Press the 

IN 

or 

OUT 

button to display the Incom-

ing or Outgoing Call Log entries. 

Use the 

Up 

or

 Down 

buttons to scroll through the 

Incoming or Outgoing Call Log. 

Scroll Up

Scroll Down

Incoming
Call
Records

Outgoing

Call

Records

  DISPLAY MENU FEATURE OPERATION 

Summary of Contents for Platinum Enterprise 2.0

Page 1: ...on Lockout Password Flexible Call Forwarding All FORWARD Call Type 1 3 1 Destination Busy No Answer FORWARD Call Type 1 3 2 Destination No Answer FORWARD Call Type 1 3 3 Destination All External FORWARD Call Type 1 3 4 Destination 90 99 Cancel FORWARD Call Type 1 4 Follow Me FORWARD FORWARD Call Type Ext No Flash Short Short Flash Last No Redial SPEED Meet Me Page Answer Meet Me Memo Dial Set Memo...

Page 2: ...omeone else is using that line feature Speaker This button allows you to dial and receive outside or internal calls and talk with out lifting the receiver Mute Key When talking using the handset pressing the Mute key mutes the handset transmitter If using the speakerphone press ing the Mute key mutes the station microphone When using the headset jack the Mute key mutes the transmitter on the heads...

Page 3: ...r ringing at your extension ePod Easy Point of Decision is used for easy access to the Display Menu navigating the Call Log and changing volume levels on your Enterprise 18i d Telephone Press IN or OUT to access incoming or outgoing Call records Press the VOL up or down arrows to control re ceiver speaker ringer and handset volumes Press the SET button and use the arrows to scroll through the menu...

Page 4: ...k into the microphone without lifting the re ceiver Making an Intercom Group Call Dial the Intercom Group access number when you hear the Intercom Dial Tone Putting a Call On Hold When speaking on an outside line Press the HOLD DND button The active outside line button lamp flashes green on your phone and red at other extensions If the call is not picked up the call will ring again at your phone 3...

Page 5: ...capabilities assigned to the DISA line or Dial an extension number followed by that exten sion s Station Restriction Password You will have the same calling capabilities as that exten sion Wait for the intercom dial tone DIRECT INWARD SYSTEM ACCESS Picking Up a Call On Hold Press the key with either the green or the red flashing lamp to pick up the call being held on that line Transferring a Call ...

Page 6: ...to another system extension While calling a busy or idle extension Press TEXT MSG text message number 00 99 or TEXT MSGn Press To display a stored text message Press TEXT MSG to display a stored text message To respond to a stored text message by calling the originating extension Press TEXT MSG to display the stored text message Press a second time to call the station that sent the text message To...

Page 7: ...s text message from your display While a text message is on your display Press TEXT MSG 6 Call Conference The Enterprise 2 0 system allows you to make con ference calls with any combination of up to four ex tensions and outside lines on the same call Note An Outside party must be added to the con ference prior to adding an internal party To Make a Conference Call While speaking on a CO or ICM call...

Page 8: ...l appear next to the Park menu key Hang up the phone If the call is not picked up the call will return to your phone 16 Speed Dial Personal Speed Dial Registration To register personal speed dial numbers Press the FEAT button Press the SPEED button then dial the desired PERSONAL SPEED ACCESS CODE 90 99 Enter the phone number Press FEAT to end the operation Personal Speed Dial Registration To regis...

Page 9: ... menu key From another extension Lift receiver or press the Speaker key Press the Park menu key Dial the extension number where the call is parked to pick up the call Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another telephone The call can also be picked up from the telephone where it is parked Transfe...

Page 10: ... ID number Display a call record Press the USAS key USAT trunk group number or UST key a second time or Press FLT OPT or COL To add digits to the displayed number before calling out Display a call record Dial the additional digits to be added to the out going number the added digits do not appear on the display when entered Press the USAS key USAT trunk group number or UST key a second time or Pre...

Page 11: ...ers may monitor voice mail messages as they are recorded During recording monitor the station user may select to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idle station you will hear a monitor tone The Voice Mail Monitor key red LED will begin to flash Press the Voic...

Page 12: ...o answer an incoming call at another extension Lift the receiver Press the FEAT button and dial or Press the DIRECT CALL PICK UP button Dial the number of the extension where the call is ringing The incoming call is connected to your extension 11 12 Call Recording You can record a call to voice mail by following the procedures listed below Important Use of this feature may be prohibited by state l...

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