How To Get Help in Japan
How to Get Help In Japan
Iomega is committed to providing a first class customer support service. To meet this goal, we offer a variety of support
options designed to meet the needs of a wide range of users including a web support site, e-mail, and live customer
support service. Listed below are the support options described on this page.
●
Iomega Web Support Site
●
E-mail Customer Support
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Calling Iomega Customer Support
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Customer Support Numbers
●
Product Return
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Product Information
Iomega's specific customer support policies (including fees for services) and procedures change as technology and
market conditions dictate. To obtain information about Iomega's current policies, please visit our website at
www.iomega.
com/support
.
Iomega Web Support Site (Japan):
www.iomega.com/jp/support/
The Iomega Japan web support site offers advanced problem-solving support available 24 hours a day. Here's just some
of what's offered:
●
Online Help Pages
—You can find help pages with answers to frequently asked questions (FAQs).
●
Download the Latest Iomega Software
—The software that shipped with your Iomega product may be updated
over time. Choose
Software Download
from the Iomega web support site to check for the most up-to-date Iomega
software or go directly to
www.iomega.com/jp/software/download
.
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E-mail Customer Support
Send an e-mail to our Customer Support team via the web. Just go to our support site at
www.iomega.com/jp/support/
contact
select your product and click
.
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Calling Iomega Customer Support
Iomega also offers live customer support for all your technical troubleshooting needs.
Before calling Iomega Customer Support, please have the following information at hand. Also please turn on your
computer and call from a phone near your computer.
1. Previous customer number, if applicable.
http://www.iomega.com/support/manuals/hdde40u/get_help_jp.html (1 of 2)3/21/2005 12:36:24 PM
