How To Get Help in Europe, the Middle East, and Africa
How to Get Help In Europe, the Middle East, and Africa
Iomega is committed to providing first class customer support service. To meet this goal, Iomega offers a variety of
support options designed to meet the needs of a wide range of users. These support options include a web support site, e-
mail, and live customer support service. Listed below are the support options described on this page.
●
Iomega Web Support Site
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E-mail Customer Support
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Calling Iomega Customer Support
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Customer Support Numbers
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Product Repair or Return
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Product Information
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Purchasing Iomega Products
Iomega's specific customer support policies (including fees for services) and procedures change as technology and
market conditions dictate. To obtain information about Iomega's current policies, please visit our website at
www.iomega.
com/europe/support
.
Iomega Web Support Site:
www.iomega.com/europe/support
The Iomega European web support site offers advanced problem-solving support available 24 hours a day in various
European languages. Here's just some of what the site offers:
●
On-line Help Pages
—You can find help pages with answers to frequently asked questions (FAQs),
troubleshooting or basic "how to" information in your language. The help pages are in HTML format that can be
viewed directly from your web browser.
●
Locate Iomega manuals
—You can access an electronic copy of the manual for any Iomega product. If the
manual you select is a PDF file, you will need Adobe
®
Acrobat
®
Reader
™
to view it. If you don't already have
Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems incorporated web
site at:
www.adobe.com
.
●
Download the latest Iomega Software
—The software that shipped with your Iomega product might be updated
over time. Choose
Software Download
from the Iomega support web site to check for the most up-to-date Iomega
software or download the latest software and driver upgrades in seven languages directly from
www.iomega.com/
software
.
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E-mail Customer Support
Send an e-mail to our Customer Support team via the web. Go to our support site at
www.iomega.com/europe/support
,
select your language and click
.
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http://www.iomega.com/support/manuals/hdde40u/get_help_eu.html (1 of 3)3/21/2005 12:36:22 PM