BEFORE REQUESTING A SERVICE…
Problem
Possible Causes
What to do?
The refrigerator smells
No water comes out
and the ice maker does
not function
The water line or stopcock is
blocked.
Water filter clogged.
Improperly installed filter or
water leakage.
• Call a plumber.
• Change the filter cartridge or remove the filter and install the plug.
• Replace the filter and make sure it is properly installed (see water filter
installation section).
Food causing odours in the
refrigerator.
• Food with strong odors should be covered.
• Store a box of baking soda in the refrigerator; change it every 3
months.
Warm air to the base
of the refrigerator
Air flows to cool the engine. In
the cooling process, it is
normal for heat to escape from
the base of the refrigerator.
Some floor coverings are too
sensitive and will discolor at
these temperatures, which are
normal and safe.
• This is normal.
Orange glow in the
freezer
Defrost heater on.
• This is normal.
Humidity outside the
refrigerator
Normal in periods of high
humidity.
• Dry the surface.
• This is normal and can come and go differently, the food load and
environmental conditions change. Dry with a paper towel if desired.
Humidity inside (in
humid weather the air
carries moisture inside
the refrigerator when
the doors are opened)
Door opens frequently or
for a long time.
The interior light does
not function
No power to the contact.
• Change the fuse or reset the switch.
Water on the kitchen
floor or at the bottom
of the freezer
Bulb burnt out.
• See Replacing Bulbs.
The refrigerator never
turns off but the
temperatures are fine
Cubes trapped in the duct.
• Push cubes into the drain with a wooden spoon.
The refrigerator is
beeping
The door is open.
• Close the door.
The unit was recently
connected.
Door remains open for a long
time.
• Allow 24 hours for the system to stabilize.
• Allow 24 hours for the system to stabilize.
The actual temperature
is not equal to the set
temperature
Warm food was introduced
into the refrigerator.
the defrost cycle is in
progress.
• Allow 24 hours for the system to stabilize.
• Allow 24 hours for the system to stabilize.
Door does not
properly close
Door seal on the side of the
hinge sticked or bent.
• Apply paraffin on the front surface of the bent joint.
Refrigerator door does
not close by itself
Leveling legs should be
adjusted
• See leveling the refrigerator section.
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