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7

Servicing the System

This chapter describes how to replace the standard parts within a TDZ 2000 GX1 system.
Obey all warning and caution labels while replacing parts.

Note that internal parts servicing procedures assume you have removed the left side panel
from the system.  After you have finished servicing the system, replace panels as described in
Chapter 1, “Accessing the System.”

NOTE

For information on servicing the system board, processors, processor terminator, memory,
battery, or the dual processor retension module (DPRM), see the 

System Board Manual.

Before You Begin ..........................................................................................................8
Case Components ..........................................................................................................8
Peripheral Drives .........................................................................................................12

Floppy Disk Drive..........................................................................................12
CD-ROM Drive..............................................................................................13
External Bay Devices .....................................................................................14
Internal Bay Disk Drives ................................................................................15

Power Supply...............................................................................................................18
Expansion Cards ..........................................................................................................19
Fans.............................................................................................................................20
LEDs, Light Pipe, and Power Switch ...........................................................................22

Summary of Contents for TDZ 2000 GX1

Page 1: ...TDZ 2000 GX1 System Reference August 1998 DHA030900 ...

Page 2: ...erence when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy If the equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmf...

Page 3: ...g the equipment Keep these instructions for future reference Follow all warnings on the equipment or in the operating instructions This device is designed and manufactured to comply with approved safety standards for information processing and business equipment ...

Page 4: ......

Page 5: ... and Closing the Case 3 System Components 5 2 Servicing the System 7 Before You Begin 8 Case Components 8 Peripheral Drives 12 Floppy Disk Drive 12 CD ROM Drive 13 External Bay Devices 14 Internal Bay Disk Drives 15 Power Supply 18 Expansion Cards 19 Fans 20 LEDs Light Pipe and Power Switch 22 3 Upgrading the System 25 Before You Begin 26 Adding a Processor 26 Single to Dual Upgrade 26 Adding Expa...

Page 6: ...tion Summary 38 System Model Number 40 System Board 41 Specifications 41 Optional Hardware 42 5 Peripherals 43 Peripheral Cables 44 Wide Ultra2 LVDS SCSI Cable Connection Locations 44 EIDE Cable Connection Locations 45 Floppy Cable Connection Locations 45 Peripheral Configuration 45 EIDE CD ROM Drive 46 Floppy Disk Drive 46 SCSI CD Recorder CDSK212 47 Iomega Jaz 2 GB SCSI Internal Drive CDSK248 48...

Page 7: ...imultaneously pressing another key for example press CTRL and D simultaneously Finding System Hardware Information A System Setup document is shipped with each system and provides detailed information about the following u Setting up the system hardware u Configuring the operating system and associated system software u Using the system u Reinstalling system software An online System Introduction ...

Page 8: ...ages at http www intergraph com ics Intergraph Computer Systems provides complimentary software support for 30 or 90 days following shipment of a hardware or software product This includes World Wide Web access Intergraph Bulletin Board Service access FAXLink service and telephone Help Desk support At the end of the complimentary support period you can purchase other levels of software support Wor...

Page 9: ... get customer support by telephone u In the United States call 1 800 633 7248 between the hours of 7 00 a m and 7 00 p m Central Time Monday through Friday except holidays u Outside the United States contact your local Intergraph Computer Systems subsidiary or distributor Have the following information available when you call u Your service number which identifies your site to Intergraph Computer ...

Page 10: ... on the World Wide Web at http www intergraph com ics u For hardware support questions in the United States call 1 800 763 0242 u For software support questions in the United States call 1 800 345 4856 u Outside the United States contact your local Intergraph Computer Systems subsidiary or distributor ...

Page 11: ...asy access to AGP PCI and ISA card slots memory processors and power supply This chapter lists hand tools and describes servicing restrictions methods for avoiding electrostatic discharge and how to remove and attach cover panels Before You Begin 2 Tools 2 Protecting Against Electrostatic Discharge 2 Opening and Closing the Case 3 System Components 5 ...

Page 12: ...damage and personal injury can result CAUTION Do not overtighten screws and other fasteners to avoid damaging threads Tools You will need the following tools to service the system u Antistatic wrist strap u Antistatic mat connected to an earth ground u Quarter inch nutdriver u No 1 and No 2 Phillips screwdrivers u Small or medium flat blade standard screwdriver You do not need any tools to open th...

Page 13: ... the case shut down the system and turn off power to the system and external devices including peripheral drives and display Use caution to avoid injury when lifting the computer or removing covers and other hardware NOTE Removing the right side panel is necessary only for servicing internal bay disk drives the plastic cowling on the right panel or the face panel To open the case 1 Ensure the syst...

Page 14: ... chassis then push down to seat the panel 3 Repeat steps 1 and 2 to install the remaining side panel if necessary 4 Place the top cover on the chassis so that all tabs are inserted into their slots 5 Slide the top cover forward until it locks into place CAUTION After servicing or upgrading the system always replace the covers that were removed The covers ensure the system maintains proper air flow...

Page 15: ...nents of the system Covers cables system board details and expansion cards are not shown Floppy disk drive CD ROM drive System board Power supply with fan Rear chassis fan External 5 25 inch device bays Forward chassis fan Internal drive bays Power LED Disk activity LED ...

Page 16: ...6 ...

Page 17: ...e finished servicing the system replace panels as described in Chapter 1 Accessing the System NOTE For information on servicing the system board processors processor terminator memory battery or the dual processor retension module DPRM see the System Board Manual Before You Begin 8 Case Components 8 Peripheral Drives 12 Floppy Disk Drive 12 CD ROM Drive 13 External Bay Devices 14 Internal Bay Disk...

Page 18: ...eners to avoid damaging threads Case Components Ordinarily you will not need to replace any of the external case components unless they are broken or cosmetically damaged All case components are designed for durability but the item that may require replacement first is the door and hinge assembly To replace the hinge or door you must first remove the top cover To replace the face panel you must re...

Page 19: ...ide the hinge toward the front of the chassis until it stops 9 Use a flat blade screwdriver and pry each of the stop tabs on the hinge until the hinge releases from the rails 10 Orient the new hinge so that the locking tabs face down and insert the new hinge into the track and push it forward until it stops 11 Hold the hinge align the beveled edges of the hinge with the guide slots on the door and...

Page 20: ...in the slots and press outward until the rail snaps into place 8 From the front of the chassis slide the hinge into the rails To replace the face panel 1 Remove the top cover and both side panels See Chapter 1 Accessing the System for details 2 Remove the door See the To replace the door assembly procedure above for details 3 Push the hinge back away from the front of the chassis 4 Use a flat blad...

Page 21: ...nt of the chassis and orient the switch so that the black and green wires are at the bottom 10 Push the standby switch into the mount until it snaps into place 11 Place the standby switch button into its hole and push firmly until it seats 12 Align the new face panel with the tab notches and light pipe guides and carefully push the panel onto the chassis until all tabs engage 13 Install the door l...

Page 22: ...er See Chapter 1 Accessing the System for details Peripheral Drives This section explains how to replace the floppy CD ROM and internal and external bay disk drives See Chapter 5 Peripherals for details on drive configuration and cables Floppy Disk Drive To replace the floppy disk drive 1 Disconnect the power cable and data cable from the drive CDSK146 Note the position of the red stripe on the da...

Page 23: ...ve the screws that secure the CD ROM drive to the chassis See the previous figure 3 From inside the chassis push the back of the CD ROM until the bezel clears the chassis then slide the device out 4 Remove the mounting guide from the right side of the CD ROM See the following figure Mounting guide 5 Note the jumper settings on the rear of the CD ROM 6 Install the mounting guide on the right side o...

Page 24: ...s push the tray or device out of the external bay grasp the front and then slide it out of the bay 4 If the device is a disk drive remove the screws that secure the drive to the tray and remove the drive 5 Do all of the following Note the SCSI ID jumper settings on the old device Set the SCSI ID on the new device to the same ID as the old device Disable termination on the new device See Chapter 5 ...

Page 25: ... chassis and align the mounting holes 9 Secure the device or tray to the chassis using the screws you removed previously 10 Connect the SCSI and power cables to the device Internal Bay Disk Drives Internal disk drives are housed in a mounting bracket You must remove the entire mounting bracket to replace any or all internal disk drives To replace an internal bay disk drive 1 Remove the right and l...

Page 26: ...es Power switch Drive bracket screws 4 Remove the three screws that secure the mounting bracket to the left side of the chassis Screws NOTE To prevent the mounting bracket from slipping steady the bracket with a free hand as you remove the final screw 5 Pull the mounting bracket out of the chassis 6 Remove the four screws that secure the old drive to the bracket See the following figure ...

Page 27: ...e tasks 8 Install the new drive into the bracket NOTE Orient each hard disk drive in the bracket such that the printed circuit board is facing the system board and the label is facing outward 9 Install the two screws that secure the mounting bracket to the right side of the chassis 10 Install the three screws that secure the mounting bracket to the left side of the chassis 11 Install the right sid...

Page 28: ...ces 4 Remove the four outer screws from the rear of the power supply as shown in the following figure CAUTION Support the power supply as you remove the screws Do not to let the power supply fall as you remove the fourth screw Outer screws Outer screws 5 Remove the power supply assembly NOTE Be careful as you thread the mounting bracket on the power supply assembly between the processors and rear ...

Page 29: ...s of 200 264 VAC set the switch to 230 9 Plug the AC power cord into its connector on the back of the chassis Expansion Cards See the System Board Manual for connector and socket locations To replace an expansion card 1 Disconnect the external device if any attached to the expansion card connector on the rear of the card 2 Disconnect any internal cables that connect the card to another device if i...

Page 30: ...r screws securing the mounting bracket and grille to the fan NOTE Be careful not to misplace the four washers when you remove the screws 5 Ensure the new fan is oriented correctly and then mount the grille washers and mounting bracket to the new fan using the four screws you removed previously 6 Slide the fan assembly into position in the chassis rear panel and secure it using the single screw you...

Page 31: ...irection and then secure the fan to the mounting bracket using the two screws you removed previously 10 Place the new fan assembly into position within the chassis and then secure it to the chassis using the four screws you removed previously 11 Insert the card guide tabs into the slots and push the card guide down until the tabs engage CAUTION Be sure not to pinch the speaker power cable when ins...

Page 32: ...the LED cable from the chassis 5 Route the new LED cable through the chassis and connect it to the appropriate connector on the system board 6 Press the LED into its mount on the light pipe To replace the light pipe 1 Remove the face panel See the Case Components section earlier in this chapter for details 2 Remove the internal bay disk drives See the Internal Bay Disk Drives section earlier in th...

Page 33: ...ove the face panel See the Case Components section earlier in this chapter for details 2 Disconnect the power switch cable connector from the system board 3 Remove the switch cable from the chassis 4 Insert the connector end of the switch cable through the cable access hole on the front of the chassis and route the new switch cable through the chassis 5 Connect the switch cable to the connector on...

Page 34: ...24 ...

Page 35: ... 26 Adding Expansion Cards 27 Slot Locations 28 Upgrading Graphics Cards 28 Installing Expansion Cards 29 Assigning System Resources 30 Adding Internal SCSI Drives 30 Device Locations 31 Adding External SCSI Drives 32 SCSI Cable Length Guidelines 33 SCSI Cable Quality Guidelines 33 SCSI ID Guidelines 33 SCSI Termination Guidelines for External Devices 34 Connecting the Device 34 Changing SCSI Host...

Page 36: ...ssor system to a dual processor system You can upgrade a processor to a faster processor Processors are mounted in a dual processor retention module DPRM which surrounds the processor slots See the system board diagram in the System Board Manual for the location of processor slots and related connectors Single to Dual Upgrade You can upgrade to dual processors in the following ways u You can purch...

Page 37: ...erconnect Specification 2 1 u Non compliant PCI cards mechanically comply with the Peripheral Component Interconnect Specification 2 1 but do not contain configuration registers that allow the system to automatically assign the necessary resources These cards install in PCI slots but you must configure the BIOS to assign system resources before installing the card In this regard they are like ISA ...

Page 38: ...red Slot 6 PCI shared Slot 5 PCI Slot 4 PCI Slot 3 PCI Slot 2 PCI Slot 1 PCI Slot 0 AGP Upgrading Graphics Cards If you are upgrading or replacing an Intergraph graphics geometry or VGA power supply card see the following tables for part numbers and recommended PCI slot designations Intergraph Graphics Card Part Numbers The table below lists the part numbers of Intergraph graphics cards specified ...

Page 39: ...4 MSMT447 Matrox DigiDesktop MSMT505 MSMT505 Expansion Slot Designations for Graphics Cards Card AGP PCI Slot 1 PCI Slot 2 PCI Slot 3 AccelStar MSMT545 MSMT541 Millenium II MSMT471 MSMT473 MSMT473 MSMT473 VX113A MSMT496 MSMT493 ZX25 MSMT415 VX25 MSMT411 MSMT493 Intense 3D MSMT447 MSMT447 DigiDesktop MSMT505 Installing Expansion Cards If you are installing double card sets such as a graphics card a...

Page 40: ...ome expansion cards include a configuration diskette that you can use to reserve the system resources required for the card Other expansion cards do not include a diskette but require that you manually program the BIOS with the configuration information See the System Setup for details on assigning system resources and configuring the BIOS for expansion cards a list of available system address res...

Page 41: ...or installing the module removing terminators and setting the SCSI ID NOTE Internal SCSI drives are not terminated The internal SCSI cable provides termination You must disable termination on any drive that you install in the system Device Locations You can add optional mass storage devices to the internal and external drive bays The following table provides the drive locations and related informa...

Page 42: ...ltage Differential Signaling LVDS SCSI drives to the system by connecting them to a SCSI port on the back of the system The TDZ 2000 GX1 features a Wide Ultra2 SCSI adapter See the System Board Manual for a figure of port locations NOTE Most SCSI adapters do not recognize a hard disk drive that was formatted using a different brand of adapter For example a hard disk drive formatted with an Adaptec...

Page 43: ... each device average 8 inches 20 cm u SCSI cable between the system and the first device u SCSI cable between each device SCSI Cable Quality Guidelines To ensure data integrity and optimum performance do the following u Use only Intergraph SCSI cables Cables from other vendors may not provide adequate shielding u Use the shortest cables possible to connect SCSI devices to the system and to each ot...

Page 44: ...e SCSI device is the last or only device on the SCSI chain enable SCSI termination NOT the last or only device on the SCSI chain disable SCSI termination 5 Ensure that the power switch on the device is in the off position and then connect the power cord to the device and then to an AC receptacle 6 Turn on the power to the device and any other devices on the SCSI chain 7 Start the system If necessa...

Page 45: ...er contains general technical information about the hardware in a TDZ 2000 GX1 Hardware Overview 36 Functional Diagram 37 SCSI Cable Routing Diagram 38 System Configuration Summary 38 System Model Number 40 System Board 41 Specifications 41 Optional Hardware 42 ...

Page 46: ...e for additional information u Monitor s u Uninterruptible power supply u External SCSI devices The following figure shows the major components and assemblies inside the system Floppy disk drive CD ROM drive Internal drive bays System board Power supply with fan Rear chassis fan External 5 25 inch device bays Forward chassis fan ...

Page 47: ...r and data signals of the base unit components System Board Data Power Monitor Keyboard Mouse EIDE SCSI Controller Parallel Port Serial Ports Disk Drives Internal External Power Supply CD ROM Drive Floppy Disk Drive AC In Power and Data AC In Fans USB Speaker ...

Page 48: ... Summary The following table summarizes the main features of the system Feature Description Processors 400 or 450 MHz Intel Pentium II Xeon with external 512 KB cache Memory Four banks one DIMM per bank non interleaved Memory Width 72 bits wide 8 bits ECC protected Memory Style Industry standard 3 3 volt 168 pin DIMM unbuffered Memory Type SDRAM Synchronous Dynamic Random Access Memory Memory Spee...

Page 49: ... CD ROM I O Slots One full length Accelerated Graphics Port AGP five full length PCI one full length PCI ISA Peripheral Bays Three 3 5 inch x 1 0 inch or two 3 5 inch x 1 6 inch internal bays for system disk and optional disks One 3 5 inch x 1 0 inch external bay for floppy drive One 5 25 inch x 1 6 inch external bay for CD ROM Two 5 25 inch x 1 6 inch external bays for optional devices I O Ports ...

Page 50: ...ntium II Xeon 450 MHz 512 KB cache 3 Graphics 0 No graphics 4 Intense 3D Pro 2200S 7 Matrox Millennium II 4 MB A RealiZm II ZX25 B RealiZm II VX25 G RealiZm II VX113A H Matrox DigiDesktop J AccelGraphics AccelStar II 4 Chassis 0 Workstation J TDZ 2000 GX1 built to order 5 Memory 0 No memory 4 32 MB 6 64 MB 7 128 MB 9 256 MB 6 CD ROM 0 No CD ROM 3 EIDE CD ROM 7 Disk Drives 5 4 5 GB Wide Ultra LVD S...

Page 51: ...celerator PIIX4E Universal Serial Bus Ports Intel 82371EB Xcelerator PIIX4E See the System Board Manual for detailed information on the system board Specifications The following specifications apply to the TDZ 2000 GX1 Item Specifications Dimensions 25 8 x 7 9 x 20 2 inches 65 4 x 20 0 x 50 8 cm Weight 55 LB 25 kg fully configured Maintenance clearance 36 inches 91 4 cm front and back AC line volt...

Page 52: ...ny of the following hardware see the documentation delivered with that hardware for additional information u Display multiple screens u External SCSI CD ROM SCSI CD ROM reader writer SCSI optical drive or SCSI disk drive u Removable SCSI disk drive ...

Page 53: ... system Peripheral Cables 44 Wide Ultra2 LVDS SCSI Cable Connection Locations 44 EIDE Cable Connection Locations 45 Floppy Cable Connection Locations 45 Peripheral Configuration 45 EIDE CD ROM Drive 46 Floppy Disk Drive 46 SCSI CD Recorder CDSK212 47 Iomega Jaz 2 GB SCSI Internal Drive CDSK248 48 SCSI Disk Drives 49 ...

Page 54: ... start or may behave erratically Wide Ultra2 LVDS SCSI Cable Connection Locations The following illustration and table show the cable connectors and the locations to which they attach This cable MCBL316 is approximately 46 inches long 1 7 6 4 3 2 5 Connector Connects To 1 Wide Ultra2 SCSI expansion card 2 System Disk at Location 7 internal bay 3 Disk at Location 6 internal bay 4 Disk at Location 5...

Page 55: ...s The following illustration and table show the cable connectors and the locations to which they attach This cable MCBL106 is standard and is approximately 17 in 43 1 cm long 1 2 Connector Connects To 1 Floppy disk drive connector system board 2 Floppy disk drive Peripheral Configuration This section provides illustrations and information on configuring common peripherals for the system See the fo...

Page 56: ... Connects to Audio analog MCBL199 Audio connector system board EIDE MCBL121 Secondary EIDE connector system board Power P3 Power supply The Mode Select header is jumpered Master as shown Floppy Disk Drive The following figure shows the cable connectors on the back of the floppy disk drive CDSK146 Data cable connector Power connector Device Connector Cable Connects to Power P4 Power supply Data MCB...

Page 57: ...Connector Cable Connects to Audio analog MCBL199 Audio connector system board Power P3 P5 P9 Power supply SCSI MCBL316 Wide Ultra2 SCSI expansion card To disable SCSI termination remove the Termination jumper and the Term Power jumper Use jumpers as defined in the following table to set the SCSI ID SCSI ID ID1 ID2 ID4 0 OFF OFF OFF 1 ON OFF OFF 2 OFF ON OFF 3 ON ON OFF 4 OFF OFF ON 5 ON OFF ON 6 O...

Page 58: ...er P3 P5 P9 Power supply SCSI MCBL316 Wide Ultra2 SCSI expansion card The drive is not terminated and requires external termination only if installed as the last device on the SCSI chain Use jumpers as defined in the following table to set the SCSI ID The factory default address is SCSI ID 5 SCSI ID ID1 ID2 ID4 0 OFF OFF OFF 1 ON OFF OFF 2 OFF ON OFF 3 ON ON OFF 4 OFF OFF ON 5 ON OFF ON 6 OFF ON O...

Page 59: ...a 7 200 CDSK227 4 5 GB Wide Ultra 7 200 The following figure shows the jumper connectors J6 and J2 Remove the drive from its bracket to access J2 TE SCSI connector Pin 1 Power connector oooooooo oooooooo J6 J2 ID1 ID2 ID4 ID8 TP PD Device Connector Cable Connects to Power P7 P9 Power supply SCSI MCBL316 Wide Ultra2 SCSI expansion card To disable SCSI termination remove the TE jumper from connector...

Page 60: ...Use jumpers as defined in the following table to set the SCSI ID SCSI ID ID1 ID2 ID4 ID8 0 OFF OFF OFF OFF 1 ON OFF OFF OFF 2 OFF ON OFF OFF 3 ON ON OFF OFF 4 OFF OFF ON OFF 5 ON OFF ON OFF 6 OFF ON ON OFF ...

Page 61: ...s the 300 watt power supply available in TDZ 2000 GX1 systems and the power related pinouts cooling fans and hardware monitoring devices Power Supply 52 Cable Connectors 53 P1 Pinout 53 P2 Pinout 54 P3 and P5 through P9 Pinout 54 P4 Pinout 54 Cooling Fans 55 ...

Page 62: ...e system the computer is powered in its lowest trickle power state the 5V Standby output is On and the Power LED glows yellow though the fans do not run In this respect the TDZ 2000 GX1 is always powered on The power supply contains no user or field serviceable parts You must install a new power supply if an internal component is defective The power supply has the following DC output specification...

Page 63: ...your power supply features a 22 pin P2 connector disregard it TDZ 2000 GX1 systems are not designed to use a 22 pin connector P1 Pinout The 20 pin P1 connector connects the system board Pin Signal Wire Color Pin Signal Wire Color 1 3 3V Orange 11 3 3V Orange 2 3 3V Orange 12 12V Blue 3 Ground Black 13 Ground Black 4 5V Red 14 Remote On Green 5 Ground Black 15 Ground Black 6 5V Red 16 Ground Black ...

Page 64: ...Black 4 5V Red 14 Remote On Green 5 Ground Black 15 Ground Black 6 5V Red 16 Ground Black 7 Ground Black 17 Ground Black 8 Powergood Gray 18 5V White 9 5V Standby Purple 19 5V Red 10 12V Yellow 20 5V Red P3 and P5 through P9 Pinout Pin Signal Wire Color 1 12V Yellow 2 Return Black 3 Return Black 4 5V Red P4 Pinout Pin Signal Wire Color 1 5V Red 2 Return Black 3 Return Black 4 12V Yellow ...

Page 65: ... fan information Fan Location Size Airflow Devices Cooled Chassis fan 1 Bottom front 120 mm Into the chassis Option cards Chassis fan 2 Top rear 120 mm Into the chassis Processors drives Power supply Power supply 80 mm Out of the chassis Power supply The two chassis fans CFAN172 are field replaceable The power supply fan is not field replaceable If the fan requires replacement you must replace the...

Page 66: ...56 ...

Page 67: ...tem board 41 Configuration summary system 38 Configuring peripherals 43 CPWS189 300 watt power supply 52 D DC output specifications power supply CPWS189 52 Disk drives 49 Door assembly replacement 8 E EIDE CD ROM drive CDSK196 46 Electrostatic discharge protecting against 2 Ethernet controller 41 External bay disk drives replacing 14 External SCSI drive connecting 34 External SCSI drives adding 32...

Page 68: ...pply connector 54 P3 and P5 through P9 pinout peripheral disk power supply connectors 54 P4 pinout floppy disk power supply connector 54 PCI option cards 27 PCI slot designations for Intergraph RealiZm II graphics cards 29 Peripheral configuration EIDE CD ROM CDSK196 46 Floppy disk drive CDSK146 46 Iomega Jaz 2 GB SCSI Internal Drive CDSK248 48 SCSI CD recorder CDSK212 47 SCSI disk drives 49 Perip...

Page 69: ...screen 33 ID guidelines 33 termination guidelines 34 SCSI cable length guidelines 33 SCSI CD Recorder CDSK212 47 SCSI Configuration Utility using to change host adapter settings 34 SCSI disk drives 49 Secondary slots for option cards 28 Side plastic cowling replacement 11 Single to dual processor upgrade 26 Slot location diagram for option cards 28 Sound controller 41 Specifications 35 41 Standby ...

Page 70: ...60 T termination guidelines for SCSI devices 34 Tools needed for servicing system 2 Top cover replacement 8 U Universal Serial Bus Ports 41 ...

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