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To remove ISM software using the Intel LANDesk Server Manager CD-ROM:
1. Make sure you are logged onto the server using an account with Administrator
privileges.
2. Insert the Intel LANDesk Server Manager CD-ROM into the computer’s CD-ROM
drive. The Setup program starts automatically.
3. From the Setup menu, select Remove.
4. Follow the instructions on the screen to remove the ISM software.
5. Restart the computer.
6. Do one of the following:
−
Delete drive\windows_directory\
SYSTEM
32
\
CBA
directory, if it is empty.
−
If InterSite DMI Console is installed, skip to step 7.
−
Delete the drive\Windows NT directory\
SYSTEM
32
\
DMI
directory (if present).
7. Restart the computer.
NOTE
Since the Service Provider is shared between InterSite DMI and the LANDesk Server
Manager, you should verify that the WIN32SL service has not been deleted. You can verify
this by selecting Start/Settings/Control Panel/Services, and finding WIN32SL in the Service
list. If it is not in the list and InterSite DMI is on the system, then you must reinstall InterSite
DMI.
CAUTION
If you remove ISM, you also remove the WIN32SL service used by InterSite DMI without any
prompts. To ensure that you have a functioning DMI Service Provider, reinstall InterSite DMI.
Reinstalling ISM Software
To reinstall the ISM software, follow the installation instructions given in this chapter.
NOTE
When ISM is reinstalled, the Server Manager Console may not display correctly--that is, the
SNMP Transport group may not display, and all servers in the Windows NT group may have
a question mark icon (?) next to them. This problem occurs because the Console component
of the ISM software was not installed.
To correct the Server Manager Console display:
Reinstall the ISM software, but select only the Console component when prompted to select
the ISM components to install.