Extent of Limited Warranty
Intel does not warrant that the Product, whether purchased stand-alone or
integrated with other products, including without limitation, semi-conductor
components, will be free from design defects or errors known as "errata." Current
characterized errata are available upon request. Further, this Limited Warranty does
NOT cover: (i) any costs associated with the replacement or repair of the Product,
including labor, installation or other costs incurred by you, and in particular, any
costs relating to the removal or replacement of any Product soldered or otherwise
permanently affixed to any printed circuit board or integrated with other products;
(ii) damage to the Product due to external causes, including accident, problems with
electrical power, abnormal, mechanical or environmental conditions, usage not in
accordance with product instructions, misuse, neglect, accident, abuse, alteration,
repair, improper or unauthorized installation or improper testing, or (iii) any Product
which has been modified or operated outside of Intel’s publicly available
specifications or where the original product identification markings (trademark or
serial number) have been removed, altered or obliterated from the Product; or (iv)
issues resulting from modification (other than by Intel) of software products
provided or included in the Product, (v) incorporation of software products, other
than those software products provided or included in the Product by Intel, or (vi)
failure to apply Intel-supplied modifications or corrections to any software provided
with or included in the Product.
How to Obtain Warranty Service
To obtain warranty service for the Product, you may contact your original place of
purchase in accordance with its instructions or you may contact Intel. To request
warranty service from Intel, you must contact the Intel Customer Support ("ICS")
center in your region (
http://support.intel.com/support/notebook/centrino/sb/CS-
) within the warranty period during normal business hours (local time),
excluding holidays and return the Product to the designated ICS center. Please be
prepared to provide: (1) your name, mailing address, email address, telephone
numbers and, in the USA, valid credit card information; (2) proof of purchase; (3)
model name and product identification number found on the Product; and (4) an
explanation of the problem. The Customer Service Representative may need
additional information from you depending on the nature of the problem. Upon ICS’s
verification that the Product is eligible for warranty service, you will be issued a
Return Material Authorization ("RMA") number and provided with instructions for
returning the Product to the designated ICS center. When you return the Product to
the ICS center, you must include the RMA number on the outside of the package.
Intel will not accept any returned Product without an RMA number, or that has an
invalid RMA number, on the package. You must deliver the returned Product to the
designated ICS center in the original or equivalent packaging, with shipping charges
pre-paid (within the USA), and assume the risk of damage or loss during shipment.
Intel may elect to repair or replace the Product with either a new or reconditioned
Product or components, as Intel deems appropriate. The repaired or replaced
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