Instant Pot Duo Gourmet 60, User Manual

Page: 47 / 50

47
Troubleshooting
Problem Possible Reason Solution
Minor steam
leaking/hissing
from the steam
release valve
during the
cook cycle
The quick release button not in the Seal
position
Flick the quick release button to ensure it is in the
Seal position.
The multicooker is regulating excess
pressure
This is normal; no action required.
Steam gushes
from the steam
release valve
when the
quick release
button is in the
“Seal” position
Not enough liquid in the inner pot
Add thin, water-based liquid to the inner pot
according to its size: 5.7 Litre: 375 ml
Pressure sensor failure Contact Customer Care .
The steam release valve is not seated
properly
Flick the quick release button to ensure it is in the
Seal position.
The display
remains
blank after
connecting the
power lead
Bad power connection or no power
Check the socket to ensure it is powered.
Ensure the connection between the power lead and
multicooker base is tight. Inspect the power lead for
damage. If it is damaged, contact Customer Care .
The multicooker’s electrical fuse has blown Contact Customer Care .
Error code
appears
on display
and the
multicooker
beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor Contact Customer Care .
C5
The temperature is too high
because the inner pot is not
placed in the multicooker base
Press Cancel and wait for the heating element to
cool; ensure there are no foreign objects in the
multicooker base; insert or reposition the inner pot in
the multicooker base and re-enter commands.
The temperature is too high
because there is no water in
the inner pot
Add thin, water-based liquid to the inner pot
according to its size: 5.7 Litre: 375 ml
C7
or
NoPr
Heat element has failed Contact Customer Care .
Not enough liquid
Add thin, water-based liquid to the inner pot
according to its size: 5.7 Litre: 375 ml
Quick release button is in the
Vent position
Flick the quick release button to ensure it is in the
Seal position.
Lid
Lid is not in the correct
position for the selected
Programme
Open and close the lid.
Do not use a lid when using
Sauté .
OvHt /
Burn /
Food burn
High temperature detected at
the bottom of the inner pot;
the multicooker automatically
reduces temperature to avoid
overheating
Starch deposits at the bottom of the inner pot may
have blocked heat dissipation.
Turn the multicooker off, release pressure according to
the recipe, and inspect the bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking– Programme
Press the quick release button down until it clicks into
the Vent position.
Occasional
clicking or
light cracking
sound
The sound of power switching and
expanding pressure board when changing
temperatures
This is normal; no action needed.
Bottom of the inner pot is wet
Wipe exterior surfaces of the inner pot. Ensure
the heating element is dry before inserting the inner
pot into the multicooker base.
Any other servicing should be performed by an authorised service representative.