43
add the drive, please set the BIOS
fi
rst and close the onboard
fl
oppy controller.
●
Please check whether the
fl
oppy drive is correct or not (the drive for external
RAID card should be generated directly from the attached RAID card driver CD) and
whether there is fault in the
fl
oppy disk.
6.2.4 Keyboard and mouse do not function
6.2.4 Keyboard and mouse do not function
1. Check whether the cable joint of the mouse and keyboard is plugged and
1. Check whether the cable joint of the mouse and keyboard is plugged and
connected correctly. Make sure the joint pin has no curve.
connected correctly. Make sure the joint pin has no curve.
2. Check whether the mouse setting in the control panel of the operating system is
2. Check whether the mouse setting in the control panel of the operating system is
correct or not.
correct or not.
3. Clean the scrolling and drive shaft of the mouse.
3. Clean the scrolling and drive shaft of the mouse.
4. It is suggested that you use the keyboard and mouse tested for compatibility by
4. It is suggested that you use the keyboard and mouse tested for compatibility by
Inspur group or replace with other keyboard and mouse for testing.
Inspur group or replace with other keyboard and mouse for testing.
6.2.5 System blue screen, halt or restart
6.2.5 System blue screen, halt or restart
For blue screen, restart or halt of the machine in the utilization of the system, you
may resort to the following measures:
1. If other external non-Inspur component or some application program software
is installed before the fault, it is suggested to remove it and go on to test your server.
2. Use the latest antivirus software for antivirus test.
3. It is suggested that you record the displayed information code for blue screen,
such as: stop c000000218...; stop: 0x0000007b. This kind of information reveals
problems in the system. It is suggested that you reinstall it. For the installation process,
you can refer to the user manual .
4. If all above operations failed to solve the problem, it is suggested that you
backup the file winnt/minidump in disk C, and call the service center for support
from professional technical engineers who may ask you to provide minidump
fi
le for
further analysis on the cause for blue screen and halt. If there is no minidump folder
in disk c, please refer to the following steps: right-click on My Computer, select
<Property>
→
<advanced>
→
<startup and recovery>, then select <settings>, change
<write debugging information> in the next page to ‘small RAM dump’ and restart the
machine. The system will produce minidump
fi
le in the next blue screen.
6.2.6 Machine alarm
6.2.6 Machine alarm
If there’s machine alarm in startup or utilization process, please refer to the
following measures:
Chapter Six Common Problems and Trouble-shooting
Chapter Six Common Problems and Trouble-shooting
