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Common Faults, Diagnosis and Troubleshooting

Check whether the USB device is normal when connecting to other hosts.

If the USB device is normal when connecting to other hosts, the server may

be abnormal: please call Inspur technical hotline for support. If the USB
device turns out to be abnormal when connecting to other hosts, please
replace the USB device.

Summary of Contents for SA5212M4

Page 1: ...orm or by any means without prior written consent of Inspur The information in this manual is subject to change without notice Inspur is the registered trademark of Inspur All the other trademarks or registered trademarks mentioned in this manual are the property of their respective holders Edition 1 Sep 2016 ...

Page 2: ...n or connect other peripheral devices arbitrarily If needed please contact Inspur for our support and guidance 2 Before disassembling the server s components please be sure to disconnect all the power cords connected to the server 3 BIOS and BMC setup is a significant factor in correctly configuring your server If there are no special requirements it is suggested to use the default values and not ...

Page 3: ...em Board Jumper Introduction 13 4 Operations 14 4 1 Power up the Server 14 4 2 Power down the Server 14 4 3 Extend the Server from the Rack 14 4 4 Remove the Access Panel 15 4 5 Install the Access Panel 16 4 6 Remove the Air Baffle 16 5 Setup 18 5 1 Optimum Environment 18 5 2 Rack Warnings 21 5 3 Identifying the Contents of the Server Shipping Carton 21 5 4 Installing Hardware Options 22 5 5 Insta...

Page 4: ...m BIOS Setup Methods 32 8 2 BIOS Configuration 33 8 3Firmware Update 67 9 BMC Settings 71 9 1 Introduction 71 9 2 Functional Modules 72 9 3 Web Interface Introduction 73 9 4 Remote Control 76 9 5 Power Supply and Heat Radiation 78 9 6 BMC Configuration 79 9 7 Logs 82 9 8 Fault Diagnosis 83 9 9 System Maintenance 84 9 10 Command Line Function Introduction 85 9 11 Time Zone Table 90 10 Common Faults...

Page 5: ...2 3 Cables 98 12 4 European Union Regulatory Notice 98 12 5 Disposal of Waste Equipment by Users in the European Union 98 12 6 Korean Notice 99 12 7 Chinese Notice 99 12 8 Battery Replacement Notice 99 13 Electrostatic Discharge 101 13 1 Preventing Electrostatic Discharge 101 13 2 Grounding Methods to Prevent Electrostatic Discharge 101 14 Inspur Support Guide 102 ...

Page 6: ...erruptible power supplies 3 If you must use an extension cable please use a three core cable with properly grounded plugs Observe extension cable ratings Ensure that the total rating of all equipment plugged into the extension cable does not exceed 80 percent of the ratings limit for the extension cable 4 Please be sure to use the power supply components that come with the server such as power lin...

Page 7: ...aste recycling center 10 Before installing equipment into the rack please install all front and side stabilizers on the independent rack first Please install the front stabilizers first if connecting with other racks Please install stabilizers before installing equipment into the rack Failure to install the corresponding stabilizers before installing equipment into the rack may cause the cabinet t...

Page 8: ...ove the equipment to a well ventilated place to dry the system at least for 24 hours and make sure that the system is fully dried 3 Close the host cover reconnect the system to the power socket and then power on 4 In case of operation failure or other abnormal situations please contact Inspur and get technical support 3 Pay attention to the position of system cables and power cables avoid placing ...

Page 9: ...ion out of the antistatic package materials 3 While working please touch the earthing conductor or the unpainted metal surface on the cabinet regularly to remove any static electricity from the body that may damage the internal components 7 Upon receiving the proper authorization from Inspur and dismounting the internal components please pay attention to the following 1 Switch the system power sup...

Page 10: ...e components from the rack apply slight force to keep the rack balanced 4 When pressing down the release latch and the rail of components is sliding please be careful as the sliding may hurt your fingers 5 Do not overload the AC power supply branch circuits in the rack The total load of the rack should not exceed 80 of the ratings of the branch circuits 6 Ensure that components in the rack have go...

Page 11: ...grates BMC KVM chips 5 PCI Express expansion slots available Supports SAS 3 0 12Gb s or SAS Raid cards and implements flexible SAS SAS RAID solutions Modular design on components such as structure storage PCI expansion power supply and fan etc Energy saving and noise reduction design equipped with PMbus power supply of high efficiency supports DPNM function and implements energy saving and consump...

Page 12: ...provides one or two 10 gigabit SFP Net Card s Management Chip Management Chip It integrates 1 independent 1000Mbps network interface which is used in IPMI remote management PCI Extension Slot Mainboard 1 onboard PCI Express 3 0 x24 slot used to support PCI E Riser which could not adapt to external cards 3 vertically inserted PCIE slots When there s one single CPU is in the system It could support ...

Page 13: ... Dimension of Package 651 width 307 height 971 depth unit mm Host Size 447 width 87 height 720 depth unit mm Product Weight Standard configuration 3 hard disks Host weight 19 5kg Gross weight 32kg Gross weight includes Host Packing Box Rail Parts Kit Full configuration 24 hard disks Host weight 25 8kg Gross weight 35 55kg Gross weight includes Host Packing box Rail Parts box Environment Parameters...

Page 14: ... and button 7 System fault indicator button 8 LCD liquid crystal management module interface 3 5 12 disk position hard disk sequence diagram 3 2 Hard Drive Bay LEDs Number Module Name Description 1 Hard disk activity status indicator Constant green Normal Flashing green Hard disk is reading and writing 2 Hard disk fault alarming indicator Constant red Hard disk fault Constant blue Hard disk positi...

Page 15: ...d disk slot 2 PCIE slot half height 3 PCIE slot full height 4 Power supply 0 5 Power supply 1 6 10 Gigabit net card interface 7 BMC reset button 8 ID light and button 9 Gigabit net card interface 10 VGA interface 11 USB3 0 interface 12 IPMI management interface ...

Page 16: ...ts Number Module Name 1 Memory slot corresponding with CPU0 2 CPU0 3 Memory slot corresponding with CPU1 4 CPU1 5 GPU Power supply interface 6 System fan interfaces 8 interfaces in all 7 I2C interface 8 GPIO interface 9 IPMB interface 10 SATA interfaces 6 ...

Page 17: ... slots corresponding with CPU1 20 Rear set VGA interface 21 Debug light 22 Gigabit network port 23 ID light and button 24 BMC Reset button 25 10 Gigabit net port 26 PCIEx16 slots corresponding with CPU1 27 PCIEx8 corresponding with CPU0 28 PCIEx8 in x16 slots corresponding with CPU0 29 Mainboard handle 30 PSU1 31 PSU0 32 Power interface 4 port 33 Power interface 8 port 34 Front control panel inter...

Page 18: ...tions CLR_CMOS CMOS clear jumper Short circuit pin1 2 to restore normal status short circuit pin2 3 to clear CMOS Note It is required to shut down the system as well as disconnect power supply during CMOS cleaning and hold for 5 seconds after short circuiting Pin2 3 then short circuit Pin1 and Pin2 of CLR_CMOS jumper with a jumper cap the default status to restore its original status ...

Page 19: ...ly and some internal circuitry remain active until AC power is removed IMPORTANT If installing a hot plug device it is not necessary to power down the server 1 Back up the server data 2 Shut down the operating system 3 Disconnect the power cords The system is now without power 4 3 Extend the Server from the Rack 1 Pull down the quick release levers on each side of the server 2 Extend the server fr...

Page 20: ...ding the server into the rack The sliding rails could pinch your fingers 4 4 Remove the Access Panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION For proper cooling do not operate the server without the access panel air baffle or fan installed If the server supports hot plug components minim...

Page 21: ... Place the access panel on top of the server with the hood latch open Allow the panel to extend past the rear of the server 2 Push down on the hood latch The access panel slides to a closed position 3 Use the screwdriver to tighten the security screw on the hood latch 4 6 Remove the Air Baffle CAUTION For proper cooling do not operate the server without the access panel air baffle or fan installed...

Page 22: ...17 Operations 2 Extend or remove the server from the rack 3 Remove the access panel 4 Remove the air baffle ...

Page 23: ...t door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is n...

Page 24: ...ting temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits Do not exceed the ma...

Page 25: ...s Do not allow the overall system AC current load to exceed 80 percent of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server 5 1 4 Electrical Grounding Requirements The server must be grounded properly for optimal operation and safety In the United States you must install the equipment in accordance wit...

Page 26: ...ed to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to safely unload the rack from the pallet An e...

Page 27: ...he rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the server into the rack For more information see the installation instructions included with the Slide Rail System 2 Connect peripheral devices to the server For connector identification information see Rear panel compon...

Page 28: ...icular attention to the plug electrical outlet and the point where the cord extends from the server 5 6 Installing the Operating System To operate properly the server must have a supported operating system installed For the latest information on supported operating systems refer to the Inspur website http www inspur com eportal ui pageId 444443 Methods to install an operating system on the server ...

Page 29: ...lectrostatic discharge 6 1 Processor Option The server supports single and dual processor operation CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To help avoid damage to the processor and system board do not install the processor without using the processor installation tool CAUTION To p...

Page 30: ...rs and the CPU fixing plate Step 2 Install CPU into the CPU socket and then remove the protective cover Step 3 Clamp CPU with CPU fixing plate and then close the two locking levers firmly Step 4 Fix the CPU heatsink above CPU and then fasten the bolts on the heatsink ...

Page 31: ...U heatsink it is required to fasten bolts according to diagonal sequence accordingly CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage 6 2 Memory Options Memory slot layout is as shown in ...

Page 32: ...HD 0 CHA 1 CHG 0 CHH 0 CHE 0 CHF 0 Step 1 Open fixing catches on both ends of memory slot Step 2 Align the notch at memory bottom with memory slot positioning point and press both ends of the memory with your thumbs to insert the memory into the slot completely and then fasten fixing catches on both ends of the memory slot 6 3 Hot plug Hard Drive Option When adding hard drives to the server observ...

Page 33: ... For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the hard drive from the hot plug SAS hard drive LED combinations 2 Back up all server data on the hard drive 3 Remove the hard drive ...

Page 34: ...atch in the direction of the arrow Step 2 Remove the power horizontally with even force Figure 3 Install power module Push the new power module into the sliding channel until a click sound is heard power spring leaf is caught into the buckle automatically and power module could not move any more ...

Page 35: ...ocking piece onto expansion card and insert the expansion card into the slot corresponding to riser card Step 3 Install the riser card bracket back to the server 6 7 Air Baffle Replacement Step 1 Open the top cover of the chassis Step 2 Use fingers to lift up both ends of the air baffle and remove the air baffle vertically ...

Page 36: ...g The SAS cable blue is used to connect the front backplane and SAS RAID card The power cable red is used to connect the front backplane and motherboard CAUTION Please route the cables according to your purchased machine ...

Page 37: ...in a state in which the Operating System will no longer start We recommend that you record the original BIOS settings before you modify them so it can safely revert to its previous state if required 1 The factory default settings are the optimal settings It is advised not to alter the parameters before understanding their denotations 2 The common settings are introduced in detail in this chapter b...

Page 38: ...ain menu or Select a menu or Move the cursor up or down Home or End Move the cursor to the top or bottom of the screen or Select the previous or next numerical value or setting of the current one F1 Help F2 Restore to the last configuration F9 Restore to default configuration F10 Save and exit Enter Execute commands or select a sub menu 8 2 BIOS Configuration 8 2 1 Main Menu ...

Page 39: ...ce Instruction Table Interface Parameters Function Description Trusted Computing Trustable computing configuration ACPI Settings Advanced configuration and power interface settings AST2400 Super IO Configuration AST2400 I O chip parameter configuration Serial Port Console Redirection Serial port console redirection settings PCI Subsystem Settings PCI subsystem settings Network Stack Configuration ...

Page 40: ...ort settings Current Status Information Status information of the current security device 8 2 2 2 ACPI Settings Advanced Menu Interface Instruction Table Interface Parameters Function Description Enable ACPI Auto Configuration To allow ACPI s automatic configuration Lock Legacy Resources Locking legacy resources setting 8 2 2 3 AST2400 Super IO Configuration ...

Page 41: ...ial Port Console Redirection Serial Port Console Redirection Menu Interface Instruction Table Interface Parameters Function Description Console Redirection The console redirection switching settings Console Redirection Settings The console redirection parameter settings 8 2 2 4 1 Console Redirection Settings When the Console Redirection option is set to Enabled the Console Redirection Settings men...

Page 42: ...eck settings Stop Bits Stop bits settings Flow Control Flow control settings VT UTF8 Combo Key Support VT UTF8 Combo key support settings Recorder Mode Recorder mode settings Redirection 100 31 Expanded terminal resolution settings Legacy OS Redirection Resolution Terminal resolution settings of legacy OS Putty KeyPad Putty s functional keys and keyboard settings Redirection After BIOS POST Redire...

Page 43: ...Interface Parameters Function Description PCI Latency Timer PCI delay timer settings PCI X Latency Timer PCI X delay timer settings VGA Palette Snoop VGA color correction settings Above 4G Decoding 64bit equipment s decoding settings on address space larger than 4G 8 2 2 6 CSM Configuration ...

Page 44: ...age device Option Rom execution method settings Video Video device Option Rom execution method settings Other PCI devices Other PCI devices Option Rom execution method settings 8 2 2 7 USB Configuration USB Menu Interface Instruction Table Interface Parameters Function Description Legacy USB Support Legacy USB device settings XHCI Hand off Expansible host controller interface settings orienting to...

Page 45: ...N Configuration Menu Interface Instruction Table Interface Parameters Function Description Onbaord I350 NIC1 Control Onboard network card NIC1 switching settings Onboard PXE Lan ROM Settings Onboard Lan PXE option switch settings 8 2 3 Chipset Menu ...

Page 46: ...nfiguration Server ME configuration Runtime Error Logging Runtime error log configuration Common Configuration Common options configuration 8 2 3 1 Processor Configuration Processor Configuration Menu Interface Instruction Table Interface Parameters Function Description Processor Information Processor information sub menu and processor detailed information Hyper Threading Technology Hyper threadin...

Page 47: ... 2 Advanced Power Management Configuration Advanced Power Management Configuration Menu Interface Instruction Table Interface Parameters Function Description Power Technology To set power management CPU P State Control CPU P State control sets sub menu and starts when Power Technology is set to Custom CPU C State Control CPU C State control sets sub menu and starts when Power Technology is set to ...

Page 48: ... CPU P State Control CPU P State Control Menu Interface Instruction Table Interface Parameters Function Description EIST P states EIST switching settings Turbo Mode Turbo mode switching settings 2 CPU C State Control ...

Page 49: ...ced Halt State C1E C1E switching settings 3 Energy Performance Tuning Energy Performance Tunning Menu Interface Instruction Table Interface Parameters Function Description Energy Performance Tunning To select BIOS or OS to carry out energy performance tuning Energy PerformanceBIAS Energy performance management settings Workload Configuration Workload configuration Force PCH PCIE Port3 Enter L1 PCH...

Page 50: ...ity settings Link Speed Mode Link speed mode settings Link Frequency Select Link frequency selection settings Link L0p Enable Link power saving mode settings which is made when bandwidth is half of the peak bandwidth Link L1 Enable In the case that system is extremely idle turn off QPI Link E2E Parity Enable E2E parity check enabling settings COD Enable COD enabling settings Early Snoop Early Snoo...

Page 51: ...ng Data scrambling settings Refresh Options Refresh mode settings Command Address Parity DDR4 command address parity check settings Memory Throttling Mode Memory thermal throttling mode settings Memory Power Savings Mode Memory power saving mode settings Socket Interleave Below 4GB Processor Interleaving settings on address space below 4G Channel Interleaving Channel interleaving settings Rank Int...

Page 52: ...pendent Mirroring and Lock Step Lockstep X4 DIMMs X4 DIMMs Lockstep switching settings Memory Rank Sparing Memory Rank hot sparing settings Correctable Error Threshold Correctable error threshold settings DRAM Maintenance DRAM maintenance settings Patrol Scrub Patrol Scrub settings Patrol Scrub Interval Patrol Scrub interleaving settings Demand Scrub Demand Scrub settings Device Tagging Device tag...

Page 53: ...ation IIO0 configuration sub menu used to set link speed of PCIE device of CPU0 IIO1 Configuration IIO1 configuration sub menu used to set link speed of PCIE device of CPU1 I OAT Configuration Intel I O acceleration technology configuration sub menu Intel VT for Directed I O VT d Intel VT d switching settings 8 2 3 6 PCH Configuration ...

Page 54: ... onboard SATA port and SATA hard disk configuration while PCH Ssata Configuration is similar to this which will not be repeated here PCH SATA Configuration Menu Interface Instruction Table Interface Parameters Function Description SATA Controller SATA controller switching settings Configure SATA as As for SATA mode configuration there re two modes of AHCI and RAID for setting SATA Port 0 1 2 3 4 5...

Page 55: ...on including volume ID number name RAID level capacity status whether information bootable will all display Press Key Description Used to move cursor in different menus or to change values of menu options TAB To select the next menu setting option Enter To select a menu Esc To exit menu or return to previous menu from sub menu d SATA RAID configuration interface has the following 4 executable menu...

Page 56: ... disks RAID1 This RAID volume is allowed to be made on 2 hard disks RAID10 This RAID volume is allowed to be made on 4 hard disks which is only available when hard disk quantity is 4 or above RAID5 Parity This RAID volume is allowed to be made on 3 or above hard disks Disks Select hard disks to make RAID volume press enter after this option is selected system will enter hard disk selection interfa...

Page 57: ...DATA WILL BE DELETED To delete an RAID volume please press DEL system prompts ALL DATA IN THE VOLUME WILL BE LOST again Are you sure you want to delete Volume Y N to delete this RAID volume please enter Y to cancel deletion of this RAID volume please enter N c Reset Disks to Non RAID Menu After entering Reset Disks to Non RAID menu system will display all hard disks in RAID volume please select th...

Page 58: ...lume any more d Exit Menu System prompts Are you sure you want to exit Y N enter Y to exit SAS RAID configuration interface enter N to cancel exit operation 8 2 3 7 Server ME Configuration Server ME Configuration Menu Interface Instruction Table Interface Parameters Function Description Operational Firmware Version Operational ME firmware version Recovery Firmware Version Recovery ME firmware vers...

Page 59: ...ommon Configuration Common Configuration Menu Interface Instruction Table Interface Parameters Function Description MMCFG Base MMCFG base address settings Isoc Mode Isoc mode settings MeSeg Mode MeSeg mode settings Numa Numa switching settings BIOS Guard BIOS guarding settings VGA Priority Integrated video card and external video card priority settings ...

Page 60: ... expiration OS Watchdog Timer System watchdog clock settings OS Wtd Timer timeout OS watchdog clock expiration time settings OS Wtd Timer policy Policy settings after OS watchdog clock expiration BMC network configuration BMC network settings System Event Log System event log sub menu View FRU information To view FRU information sub menu BMC network configuration BMC network configuration sub menu...

Page 61: ...ings during startup Erase SEL System event log erasing settings When SEL is Full Operation settings after system event log is full Log EFI Staus Codes Logging EFI status codes settings 8 2 4 2 View FRU Information The View FRU Information menu lists BMC FRU information read by BIOS and BIOS will interact with BMC at each system restart keeping synchronous update of ...

Page 62: ...ddress Current configuration address status Station IP adderess Port IP address Subnet mask Subnet mask Station MAC address Port MAC address Router IP address Router IP address Router MAC address Router MAC address BMC network configuration on BIOS setup interface is to configure BMC management network via BIOS 1 If no operation is carried out in BIOS by default it will read BMC and configure its ...

Page 63: ...is completed press Enter to confirm and an example is as shown in the following figure d Select the Subnet Mask option and press Enter to pop up the Subnet Mask box enter the Subnet Mask to set manually after configuration is completed press Enter to confirm and an example is as shown in the following figure e Select the Router IP Address option and press Enter to pop up the Router IP Address box ...

Page 64: ...r Settings Menu Interface Instruction Table Interface Parameters Function Description Add User The sub menu for adding users Delete User The sub menu for deleting users Change User Settings The sub menu for modify user settings 1 Add User operation ...

Page 65: ...ox enter the user password to set manually after configuration is completed press Enter to confirm c Channel NO is set to 1 or 8 d The User Privilege Limit option sets privilege for new user after configuration is completed press Enter to pop up the BMC USER SETTINGS INFO box when system prompts Set User Access Command Passed press Enter and then OK to confirm the new user is added successfully an...

Page 66: ... delete after configuration is completed press Enter to confirm b Select the User Password option and press Enter to pop up the User Password box manually enter the user password to delete after that press Enter to confirm and the BMC USER SETTINGS INFO prompt will pop up indicating user password deletion is done or not 3 Change User Settings ...

Page 67: ...e Channel NO is set to 1 or 8 f The User Privilege Limit option could change user s privilege after configuration is completed press Enter to pop up the BMC USER SETTINGS INFO prompt when system prompts Set User Access Command Passed press Enter and then OK to confirm the user settings information is changed successfully 8 2 4 5 System Health Information System Health Information Menu Interface In...

Page 68: ...63 BIOS Setup 1 System Temperature Information 2 System Fan Speed ...

Page 69: ...Information 8 2 5 Security Menu Security Menu Interface Instruction Table Interface Parameters Function Description Administrator Password Create a password for administrator User Password Create a password for normal user ...

Page 70: ...logo displays as that set by manufacturer disabled boot logo displays as AMI s default logo Boot Option Priorities Boot Option X Boot option priority settings Hard Driver BBS Priorities Hard disk device BBS priority settings Network Device BBS Priorities Network device BBS priority settings To set BIOS boot operation Enter Boot menu move the cursor to Boot option X via up and down arrows to select...

Page 71: ...t option 1 and press Enter to pop up the boot option for selection i e IBA GE slot 0400 v1543 UEFI Built in EFI Shell UEFI USB2 O DISK 1100 USB2 O DISK 1100 etc select one via up and down keys i e USB2 O DISK 1100 and press Enter to select USB DOS disk as the first boot device for the system 8 2 7 Save Exit Menu ...

Page 72: ...aults Boot Override To reload boot device you could select all boot devices in the following 8 3Firmware Update For BIOS update you could select to update in DOS or OS 1 Use afudos tool to update BIOS in DOS System boots from USB DOS startup disk enters the directory containing afudos tool while bin files of the corresponding new BIOS version have been put into this folder execute command afudos B...

Page 73: ...ng figure When there s any change in ME part to update BIOS part it is required to execute command afudos BIOS bin b p n x me with parameter instructions identical to DOS 3 Use afuWin tool to update BIOS in Windows OS There re 32bit and 64bit Windows OS afuwin tools and afuwinx64 exe is used in 64bit OS run a command prompt to enter the directory containing afuwinx64 exe tool meanwhile put bin fil...

Page 74: ...o update system enters Setup interface automatically c Select Program all Blocks and Do Not Check ROM ID options on Setup interface click flash button system enters Progress interface automatically and executes BIOS update accordingly according to colors shown on the right thus BIOS update is done as shown in the following figure ...

Page 75: ...70 ...

Page 76: ...tion has to be realized via third party tools such as IPMITool etc Alarming management Reports alarming information in a real time way and carries out corresponding solutions according to information Status monitoring Monitors various running states of all monitoring units in a real time way Device information management Provides device version information type and asset information Heat radiation...

Page 77: ...d module realizes the calling of IPMI module User realizes the operation on IPMI module via command lines WEB module realizes daily management on server in the form of visual interface via calling IPMI commands and WEB module has integrated functions of KVM and virtual media 9 2 2 IPMI Module Introduction IPMI module realizes management on server system according to IPMI2 0 standard Functions real...

Page 78: ...network java javase downloads index html to download 9 3 Web Interface Introduction About this chapter It introduces Web interface of management system as well as operation steps to login Web interface Login Web interface Introduces methods to login Web interface Web interface introduction Introduces Web interface layout 9 3 1 Login Web Interface It introduces methods to login Web interface This g...

Page 79: ...nterface Introduction The Web interface helps users to accomplish server management via its visual and friendly interface and the Web interface contains online help so users could query instructions and operation guide on this interface via clicking button on any interface Web interface is divided into four parts as shown in the following figure The name of Web interface is displayed on top left o...

Page 80: ...rs Specific operation interface is on the right of the interface 9 3 3 Overall Situation Click System Abstract to open the System Abstract interface as shown in the following figure 9 3 4 System Information Select System Information on navigation tree which includes five interfaces of Asset Information Hardware Monitoring Device Status BIOS Option FRU Information as shown in the following figure A...

Page 81: ...76 FRU information Displays FRU information 9 4 Remote Control Select Remote Control on navigation tree to open the remote control interface ...

Page 82: ... pop up the KVM console window Server switch on off control To control startup shutdown and restart of the server Server orientation To turn on off the positioning light Remote session configuration To set KVM session encryption media encryption and virtual media connection methods Virtual media configuration To set the quantity of virtual media floppy disks CD drives and hard disks etc Mouse mode...

Page 83: ...power output power input voltage output voltage input current output current and power supply module firmware version information Power supply management Contains power supply module presence status current status and primary secondary mode switching function Fan rotation rate control Contains fan status current rotation rate information and rotation rate control function Note Fan rotation rate co...

Page 84: ...ns network for BMC configuration static IP and DHCP DNS configuration and network interface binding function Service configuration Configures BMC S Web service KVM service ssh service and telnet service etc NTP configuration Sets BMC time which has two methods One is to synchronize from NTP server The other is to configure time manually SMTP configuration Sets SMTP server information related to al...

Page 85: ...AP User configuration Carries out management on BMC users including add user delete user and change password IP access control Configures IP address fields accessible to BMC NCSI network card selection Includes NCSI network card switching and NCSI work mode switching functions ...

Page 86: ...81 BMC Settings ...

Page 87: ... logs generated by server BMC system audit logs Displays system logs and audit logs of BMC Black box logs Used to import fault logs Event logs configuration Sets BMC logs storage strategies Linear strategy To clean all logs after log storage is full and record again Circulation strategy To record circularly after log record is full BMC system audit logs configuration Sets information about BMC sys...

Page 88: ...tem Power On Self test codes As shown in the following figure Task restart Contains restart two functions of restarting BMC and restarting KVM service Last crash screen Used to capture information on the last screen at system crash Note Blue screen only adapts to Windows 2008R2 and Windows 2012 OS System power on self test codes Displays power on codes during system startup ...

Page 89: ...des three pages of BMC Firmware Update BIOS Firmware Update and Restore Factory Settings as shown in the following figure BMC firmware update Carries out update on BMC FW via BMC Web interface BIOS firmware update Carries out update on BIOS via BMC Web interface Restore factory configuration Restores BMC s configuration to factory state ...

Page 90: ...login Web interface Login command line Introduces methods of login command line Command line function introduction Introduces command line functions 9 10 1 Command line login Command line using ssh to login BMC default user name root and default password rootuser After login you could enter the command line interface Enter help you could view online help ...

Page 91: ...10 2 1 Network Information Acquisition and Configuration You could acquire and configure BMC s network information via ipconfig instruction 9 10 2 2 Sensor Information Acquisition Via sensor instruction you could acquire all sensor information lists ...

Page 92: ...ire FRU configuration information 9 10 2 4 Chassis Status Acquisition and Control Via chassis instruction you could acquire and control system power status Acquiring system power status 9 10 2 5 User Acquisition Adding and Deleting Via user instruction you could acquire the user list to add or delete users ...

Page 93: ...art Via mc instruction you could acquire BMC version information and restart BMC Acquiring BMC version information 9 10 2 7 Fan Work Mode Configuration and Fan Rotation Rate Acquisition Via fan instruction you could either set fan work mode or acquire fan rotation rate ...

Page 94: ...ormation Acquisition and Configuration Via Psu instruction you could either acquire power module information or set power module as main output Power module information acquisition 9 10 2 9 Change Root Password Via password instruction you could change root user s password ...

Page 95: ... Asuncion GMT 03 30 St Louis GMT 03 00 Aragua ina Belem Buenos Aires Fortaleza Geert Holob cayenne Recife Lutheran Maceio Montevideo Miquelon Island Paramaribo Salvatore St Paul GMT 02 00 South Georgia Noronha GMT 01 00 Cape Verde Si kolle SBI Sander Azores GMT 00 00 Abidjan Accra Bamako Banjul Laayoune Bissau Dakar Dublin Freetown Greenland the Canary Islands Casablanca Conakry Reykjavik Lisbon L...

Page 96: ...mas Island Vientiane Jakarta GMT 08 00 Macao Kuala Lumpur Manila Ilkuts J Casey Macassar Taipei Brunei Ulan Bator Perth Singapore Beijing Hongkong China GMT 09 00 Chaya Pla Dili Tokyo Yakutsk Palau Pyongyang Qiao Bashan Seoul GMT 09 30 Adelaide Darwin GMT 10 00 Di Mundi Weil Brisbane Hobart Melbourne Sydney Guam Port Moresby Yuzhno Sakhalinsk Saipan Truc GMT 11 00 Efate Ponape Island Guadalcanal K...

Page 97: ...r power on No information appeared on the display after power on via pressing On Off button 4 Front panel indicator is off All front panel indicators are off after power on 5 Front panel status indicator alarms The machine is under normal operation but status indicator gives an alarm 6 Blank screen of the display Blank screen occurs during using the display 7 Abnormal display Image dithering rolli...

Page 98: ...ere is a power module fault d If the instructions above do not resolve the problem please contact Inspur customer service 2 Power module indicator off or red indicator on Description The machine is under normal operation but a certain power module indicator is off or the red light is on Operation steps a Firstly check whether all power cables are normal and plug in power cables again b If the faul...

Page 99: ...ontact Inspur customer service 6 Keyboard and mouse are not available Description Neither keyboard nor mouse could be operated normally Operation steps a Make sure the keyboard or mouse has been connected correctly and firmly b Test other parts to verify whether it is a mouse or keyboard fault c Retest the machine via power on off d Reboot and enter cmos or raid configuration interface to test key...

Page 100: ...s normal when connecting to other hosts e If the USB device is normal when connecting to other hosts the server may be abnormal please call Inspur technical hotline for support If the USB device turns out to be abnormal when connecting to other hosts please replace the USB device ...

Page 101: ...ry Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server 2 Extend the server from the rack 3 Remove the access panel 4 Remove the full length expansion board retainer if any full length expansion ...

Page 102: ...vered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The ...

Page 103: ...EC EMC Directive 2004 108 EC Eco design Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by INSPUR Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by INSPUR for this product or product family...

Page 104: ...ffice your household waste disposal service or the shop where you purchased the product 12 6 Korean Notice Class A Equipment Class B Equipment 12 7 Chinese Notice Class A Equipment 12 8 Battery Replacement Notice WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly ha...

Page 105: ... accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to Inspur an authorized Inspur Partner or their agents ...

Page 106: ...tatic sensitive component or assembly 13 2 Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resi...

Page 107: ... 844 860 0011 Toll Free 1 646 517 4966 Direct Phone Global Technical Service Email serversupport inspur com Information customer needs to provide when requesting for support Contact name Phone number E mail address Product model Product serial number Part Number Detailed description of problem ...

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