Inspur NX8840, Manual, Page: 42 / 46

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Chapter Five Common Problems and Troubleshooting
Chapter Five Common Problems and Troubleshooting
This chapter introduces the information concerning common problems and trouble
removal. If you are not sure the failure cause and removal method, please contact our
customer service center for solution.
Note : When replacing or installing the hardware device for the server, please
disconnect the power cable from the server completely. It is suggested to use the anti-
static wrist strap when dismounting the server and earth the other end to provide
electrostatic protection.
5.1 Restart the machine
When a failure occurs, try to restart the machine according to the following
methods fi rst.
Purpose Operational approach
Restart the software and clear up system RAM and restart the operating
system.
<Ctrl+Alt+Del>
Clear up system RAM, self-check the POST again and restart the
operating system.
Reset button
Cold boot again, close the system power switch and start so that to clear
up the system RAM. Self-check the POST again, restart the operating
system and power up all peripherals again.
Power button
5.2 Failure occurs when starting the machine
Some problems often occur when starting the machine generally due to incorrect
hardware installation and configuration. You may find and remove the problems
referring to the following methods.
5.2.1 No system power
When pressing the power switch, the power light is not on and the system is still
in non-electric state. Please solve according to the following steps:
1. Check whether your power socket can supply power normally and power cable
is connected correctly or not.
2. Press the power switch for many times to start (pay attention not to exert too
large force from your fi nger)