NX
5760M3
Computer Blade Server
40
changed, so you should obtain the new navigation serial number from Inspur technical support
before you change your storage configuration.
● If you use the system CD to boot and install the operating system directly, the hard disk drive
is generally added through the floppy. When using USB floppy to add the drive, please set the
BIOS first and close the onboard floppy controller.
● Please check whether the fabricated floppy drive is correct or not (the drive for external
RAID card should be fabricated directly from the attached RAID card driver CD) and whether there
is fault in the soft disk.
5.2.4
Keyboard and mouse don’t work
1. Check whether the cable joint of the mouse and keyboard is plugged and connected
correctly. Pay attention to curve of the joint pin.
2. Check whether the mouse setting in control panel of the operating system is normal or not.
3. Clean the rolling wheel and drive shaft of the mouse.
4. It is suggested that you use the keyboard and mouse tested for compatibility by Inspur
group or replace with other keyboard and mouse for testing.
5.2.5
System blue screen, halt or restart
For blue screen, restart or halt of the machine in the utilization process of the system, process
referring to the following thoughts:
1. If other external non-Inspur component or some application program software is installed
before the fault, it is suggested to download and test.
2. Use the latest antivirus software for antivirus test.
3. It is suggested that you record the displayed information code for blue screen, such as: stop
c000000218.....; stop: 0x0000007b. Such beep on error like this kind of information is generally
caused by the system. It is suggested that you reinstall it. For the installation process, you can
refer to the user manual or consult at 8008600011.
4. If all above operations cant solve the problem, it is suggested that you save file
winnt/minidump in disk C and call the service center for support from the professional technical
engineer who may ask you to provide minidump file for further analysis the cause for blue screen
and halt. If there is no minidump folder in disk c, please refer to the following steps: right-click
my computer, select <attribute>→<advanced>→<startup and recovery bar >, then select <set>,
change <write in debug information> in the next page to “small RAM dump” and restart the
machine. The system will produce minidump file in next blue screen.
