66
[email protected], and inform us of the detailed warning information and
failure.
7.1.4
Stuck in POST Interface or Other Interface
Symptoms:
After pressing the power button, the server gets stuck in the POST interface or other
interface and cannot enter the OS.
Solutions:
1.
If the server gets stuck in the media test failure interface, please confirm if OS is
installed successfully and OS boot order is set to first;
2.
If the stuck interface includes directional error information of hardware, such as
self-test errors of memory and RAID, record the detailed errors;
3.
If the stuck interface is the POST interface and there are errors reported in the
interface, please record the detailed errors;
4.
If the instructions above do not resolve the problem, please call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
, and inform us of the detailed errors.
7.1.5
PSU LED Off or Illuminates Amber
Symptoms:
A certain PSU LED on the rear panel is off or illuminates amber when the server is under
normal operation.
Solutions:
1.
Check if there is normal external power supply. Inspect the server for any abnormal
appearance such as burning or vulcanization;
2.
Check whether the power cord is plugged in firmly. Re-connect the power cable
again.
3.
If the fault still exists, remove the power and insert the PSU again.
4.
Shut down the server (if shutdown is allowed), switch the positions of the PSUs and
cross-check whether the PSU is faulty.
5.
If the instructions above do not resolve the problem, please call Inspur Customer
Service Hotline (1-844-860-0011/1-760-769-1847) or email to
7.1.6
Abnormal Drive Status LED
Symptoms:
The drive activity status LED is off or the drive fault LED illuminates red when the server
is under normal operation.
