84
NS-43DR710NA17 / NS-43DR710CA17
NS-50DR710NA17 / NS-50DR710CA17 / NS-55DR710NA17
www.insigniaproducts.com
What if I can’t access the Factory Reset option?
It is possible that your TV might get into a state where you cannot access the various menus, including the menu option
that lets you perform a factory reset operation. If that happens, you can force your TV to reset by following these steps:
1
Using a straightened paper clip or ball-point pen, press and hold the recessed
RESET
button on your TV connector
panel.
2
Continue to hold the
RESET
button for approximately 12 seconds.
When the reset cycle completes, the status indicator comes on dim.
3
Release the
RESET
button. Your TV is now powered off.
4
Turn on your TV and proceed through Guided Setup. See
on page
.
Network connection reset
1
If you want to remove your network connection information without disturbing other settings,
navigate from the
Home
screen to
Settings > System > Advanced systems settings
, and then
select
Network connection reset
.
2
When you select this option, the TV removes your wireless network information, including the name
of the connection (its SSID) and your wireless password, if any, and then it restarts. After restarting,
your TV retains all of its other settings and its association with your Roku account.
3
After resetting your network connection, navigate from the
Home
screen to
Settings > Network >
Set up new connection
to continue enjoying all of the benefits of your connected TV.
Changing your Roku Channel Store PIN preference
When you created your Roku account, you were given the opportunity to create a PIN code and to
specify when it must be used. If you created a Channel Store PIN and want to change it, or you don’t
remember your PIN, or if you didn’t create a Channel Store +PIN and want to add one, you can easily
make these changes.
1
On a computer, tablet, or smartphone, use your web browser to go to
https://my.roku.com
.
2
Enter your email address and password to sign in. After signing in, the
My Account
page appears.
3
Under
PIN Preference
, click
Update
to open the
Choose Your PIN Preferences
page.
4
Skip this step if you just want to change your PIN. Otherwise, choose the option you prefer from among those listed:
• Require a PIN to make purchases or to add any item from the Channel Store.
• Require a PIN to make purchases.
• Do not require a PIN to make purchases.
5
If you choose either of the first two options, enter your PIN in the appropriate boxes.
6
Click
Save Changes
to save your changes and return to the
My Account
page. Note that your current setting is
described under
PIN Preference
.
Getting system updates
If your TV is connected to the Internet and linked with a Roku account, it will automatically get updates from time to
time. You don’t need to do anything. But if you are aware that an update is available and you don’t want to wait until
your TV updates itself, you can manually check for updates.
If your TV is not connected to the Internet, you can still get updates by using a USB flash drive.
You can download an updated
User Guide
that matches your Roku TV software version from the Insignia web site at:
www.insigniaproducts.com/support
To determine your current Roku TV software version, go to
Settings > System > About
, and then look at the
Software
version
line.
Checking for updates on a connected TV
If you’re one of those people who has to have the latest, most up-to-date features the moment they are available, you
can check for updates as often as you want.
To check for updates, navigate to
Settings > System > System update
, and then select
Check now
. Your TV responds
either with a message saying that your TV is up to date, or with a message saying that an update is available.
Follow the instructions on the screen to install the system update.
Note
Sometimes system updates install new system software, and other times they install
new features for streaming channels. Therefore, you won’t always see a change in the
behavior of your TV after a system update.
