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8.0 Warranty & Service
One Year Warranty
Innoquest, Inc. warrants this product to be free from defects in
materials and workmanship under normal use and service for a period
one (1) year from date of purchase. This warranty extends only to the
original purchaser and shall not apply to any product which, in
Innoquest’s sole opinion, has been subject to misuse, alteration,
abuse, or abnormal conditions of operation or handling. Innoquest’s
obligation under this warranty is limited to repair or replacement of the
product which is returned to Innoquest. Innoquest accepts no liability
for whatever damages may be caused by a malfunctioning product.
Repair & Service Policy
Product returned to Innoquest for repair or service must follow the
guidelines set forth as follows: Return of the product for warranty or
service repair will be the responsibility of the purchaser (Innoquest
does not pay inbound shipping charges). All returns must receive an
RMA number by
calling
Innoquest prior to return of the product. The
RMA number must be clearly marked on the outside of the shipping
carton. If the customer is returning product for non-warranty related
repair or service, a minimum charge will apply for accessing the
product’s repair needs and further work will not be completed without
the customer’s approval.
910
Hobe
Road
Woodstock, IL 60098
Toll Free: 800-637-1623
Phone: 815-337-8555
Fax: 815-337-8556
[email protected]
www.InnoquestInc.com
© 2012 Innoquest, Inc. USA P/N 27580 Rev. 4 (Revised 10/25/12)
