Appendix A - Tips
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Appendix A
Tips for a successful Installation
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Think of the HandPunch as a camera
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Clean the HandPunch before it gets dirty
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Use non-abrasive cleaners such as glass cleaners and non-abrasive and clean cloths
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Make cleaning the HandPunch part of Janitorial program
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Do not remove the foam backing from the wall mounting plate
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Seal any holes made in the wall for wire routing, so that dust will not blow into the
HandPunch
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Mount all HandPunchs in a network so that the top of the platen is 40” off of the floor
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If an enrollment HandPunch is used make sure that it is placed with the top platen 40”
off of the floor and not sitting directly on top of a desk, this will help to eliminate “bad
enrollments”
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Mount the HandPunch so that it is not difficult or dangerous to verify then open the
door
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It is not recommended to mount the HandPunch in an area where there is airborne
dust, in the path of direct sunlight, or where the HandPunch can be exposed to water
or corrosive gasses
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Educate the Enrollee on Hand Geometry
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Explain enrollment process
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Train Enrollee on hand placement
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Practice placing hand on platen
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Rotate rings to be stone-up
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Make sure hand is flat on platen
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Close finger towards the center of hand
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Fingers gently touch finger pins
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Let the enrollee enter in their own ID number during the enrollment process, this forces
the Enroller to step aside allowing the Enrollee to stand in front of the HandPunch
helping to eliminate “bad enrollments”
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If an enrollment transaction fails:
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Retrain the user on correct placement and ensure that rings are rotated to be
stone-up then
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Try again to enroll the same hand
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Try to enroll the other hand (with the hand placed upside-down so the thumb still
contacts the thumb-pin on the platen)
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After enrollment, it is a good idea to let the enrollee enter their ID number and practice
a verification transaction to ensure that the enrollment was high-quality
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If a user consistently fails during verifications days/months/years later, re-enroll the
user to ensure a high quality and up-to-date enrollment record
HandPunch
Location
Enrollment
