Nets One PA user guide | 24
Refund (Return of goods)
Used when goods that have been paid for with a card are returned. Make sure you have an agreement with your
acquirer to process refunds
Press the MENU key
Press 3 or scroll down using the arrow key to Refunds and
press OK
Press 2 or scroll down using the arrow key to Refund and press
OK
Key in the amount you want to refund to the customer’s card
and press OK to continue
Ask customer to insert or tap card on terminal
Terminal will approve transaction and ask for the receipt to be
signed by merchant