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Chapter 4

System Monitoring

4.1

System Monitoring Overview

The subsystem is equipped with a variety of self-monitoring features that

help keep system administrators informed of the subsystem’s operational

status. These monitoring features provide vital feedbacks to help you

maintain the operational integrity. Prompt response to warnings and

notifications is necessary and helps ensure the longevity of the subsystem.

Self-monitoring features include:

Firmware

: The RAID controller(s) in the subsystem come with

preinstalled firmware, which can be accessed using either a PC

hyper-terminal connected through the COM1 serial port or the

LCD keypad panel. Device status information can be obtained

from the firmware. The subsystem can be connected to a

management computer through the COM1 serial port using the

included serial port cable. Firmware functionalities are fully

described in the firmware operation manual that came with your

subsystem.

RAIDWatch:

RAIDWatch is a fully integrated, Java-based,

Graphical User Interface (GUI) that came with the subsystem and

can be used to monitor and maintain the subsystem over

LAN/WAN.

The RAIDWatch Panel View is customized to display a direct

representation of subsystem components via its graphical

interface. RAIDWatch’s graphical content panel allows you to

quickly determine the operational status of all components. Please

refer to the RAIDWatch User’s Manual for further details.

System Monitoring

Overview

4-1

Summary of Contents for EonStor F16F-R4031-6/4

Page 1: ...EonStor F16F R4031 6 4 F16F S4031 6 4 Fibre to Fibre RAID Subsystem Installation and Hardware Reference Manual Version 1 3 Apr 20 07 ...

Page 2: ...nology Limited Room 1210 West Wing Tower One Junefield Plaza No 6 Xuanwumen Street Xuanwu District Beijing China Post code 100052 Tel 86 10 6310 6168 Fax 86 10 6310 6188 sales cn infortrend com support cn infortrend com http esupport infortrend com tw http www infortrend com china Europe EMEA Infortrend Europe Limited 5 Elmwood Chineham Business Park Basingstoke Hampshire RG24 8WG UK Tel 44 1256 7...

Page 3: ...ed warranties of merchantability or fitness for any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Infortrend Infortrend logo and EonStor...

Page 4: ...y not cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operat...

Page 5: ... authority to operate the equipment This device is in conformity with the EMC CB Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other m...

Page 6: ...t shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more deta...

Page 7: ...NG AND DRIVE ID ALLOCATION 2 7 2 9 HARD DRIVE INSTALLATION 2 7 2 9 1 Hard Drive Installation Prerequisites 2 7 2 9 2 Drive Installation 2 8 2 10 DRIVE TRAY INSTALLATION 2 9 CHAPTER 3 SUBSYSTEM CONNECTION 3 1 HOST CONNECTION PREREQUISITES 3 1 3 1 1 The Fiber Optical Cables 3 1 3 2 TOPOLOGY AND CONFIGURATION CONSIDERATIONS 3 2 3 2 1 Basic Configuration Rules 3 2 3 3 CONFIGURATION OPTIONS 3 3 3 3 1 P...

Page 8: ...LING MODULE MAINTENANCE 5 19 5 7 1 Notes on Cooling Module Maintenance 5 19 5 7 2 Replacing a Cooling Module 5 19 5 8 REPLACING A FAILED HARD DRIVE 5 22 5 8 1 Hard Drive Maintenance Overview 5 22 5 8 2 Replacing a Hard Drive 5 22 APPENDIX A SPECIFICATIONS A 1 TECHNICAL SPECIFICATIONS A 1 Environmental Specifications A 1 Power Requirements A 1 Vibration A 2 Certifications A 2 Warning Alarms A 2 A 2...

Page 9: ...ule fails leave it in place until you have a replacement unit and you are ready to replace it Airflow Consideration The subsystem requires an airflow clearance especially at the front and rear Handle subsystem modules using the retention screws ejection levers and the metal frames faceplates Avoid touching PCB boards and connector pins To comply with safety emission or thermal requirements none of...

Page 10: ...ive components in the system Provides recommendations and details about the hardware installation process of the subsystem Briefly describes how to monitor the subsystem Describes how to maintain the subsystem This manual does not Describe components that are not user serviceable Describe the configuration options of firmware using terminal emulation programs or the RAIDWatch GUI that came with yo...

Page 11: ...em and EonStor is frequently abbreviated as ES Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can be read in any order Each statement is preceded by a black square or black dot Numbered Lists Numbered lists are used to describe sequential steps you should follow in order Important information that users should be aware of is indicated with the following icons NOTE ...

Page 12: ...l before proceeding with any firmware upgrade Software and Firmware Updates Please contact your system vendor or visi the latest software or firmware updates Problems that occur during the updating process may cause irrecoverable errors and system down time Always c NOTE The firmware version installed on your system should provide the complete functionality listed in the specification sheet user s...

Page 13: ...ch architecture that eliminates LIP overheads and improves FC loop performance Six 6 embedded SATA channels are used for cross controller communications providing exceptional bandwidth for synchronized cache operation The F16F series comes with redundant or single controller configurations and the most advanced fault tolerance features in the industry Host and drive channels are routed through sep...

Page 14: ... F16F S4031 4 2 x 4G FC 2 x 4G FC N A Single 1 1 3 Enclosure Chassis 1 1 3 1 Chassis Overview The F16F R S4031 RAID storage subsystem is housed in a compact steel 3U chassis divided into front and rear sections which are respectively accessed through the front and rear panels An interior aluminum framework enables evenly dispersed heat and efficient dissipation Infortrend s 3U rackmount brackets a...

Page 15: ... 1 2 Subsystem Modules Table 1 2 Rear Panel Modules 1 CH0 I O module 2 PSU Cooling module 3 CH1 I O module 4 CH3 CH5 I O module 5 Li Ion BBU 6 RAID controllers in a fault tolerant dual active configuration 7 CH2 CH4 I O module 1 3 ...

Page 16: ...l controller Subsystem Overview Figure 1 4 Single controller Subsystem Overview NOTE Components accessed through the front panel are referred to as Front Panel Components and the components accessed through the rear panel are referred to as Rear Panel Components 1 4 Product Overview ...

Page 17: ... CH2 CH3 CH4 CH5 F16F R4031 6 4 x SFP host 4 x SFP drive extension 4 x SFP host or drive expansion F16F S4031 6 4 x SFP host 4 x SFP drive extension 4 x SFP host or drive expansion F16F R4031 4 4 x SFP host 4 x SFP drive extension N A F16F S4031 4 4 x SFP host 4 x SFP drive extension N A CH0 and CH1 are defaulted as host port modules Each channel is interfaced through two 2 SFP host ports on each ...

Page 18: ...EonStor F16F R S4031 6 4 Installation and Hardware Reference Manual Figure 1 5 Fibre Ports F16F R4031 6 Redundant controller Figure 1 6 Fibre Ports F16F R4031 4 Redundant controller 1 6 Product Overview ...

Page 19: ...Chapter 1 Introduction Figure 1 7 Fibre Ports F16F S4031 6 Single controller Figure 1 8 Fibre Ports F16F S4031 4 Single controller 1 7 ...

Page 20: ...al Drive Figure 1 10 Onboard Hub and Access Routes If the onboard hub is enabled the twin ports will be hubbed together Any of the twin ports provides equal access to both of the RAID controllers as shown in the lower half of the above diagram 2 The A port and B port definitions only apply in dual controller models F16F R4031 6 and F16F R4031 4 3 CH2 and CH3 are the extension of the drive side dua...

Page 21: ...front panel component is given below Figure 1 11 Subsystem Front View The front panel shown in Figure 1 11 accommodates the following components Drive bays with drive tray canisters The subsystem houses sixteen 16 drive bays in the front section of the chassis Forearm handles These front handles are conveniently placed and help retrieving the chassis out of a rack or cabinet A 2 rows x 16 characte...

Page 22: ... circuit board associated interfaces a BBU slot and a DIMM socket See Section 1 2 3 About the redundant controllers in F16F R4031 For the dual controller subsystems F16F R4031 6 4 the upper controller module is identified as Controller A while the lower controller module is identified as Controller B By factory default the Controller A is the primary controller and the Controller B is the secondar...

Page 23: ...ross the subsystem See Section 1 2 6 DIP Switches The subsystem DIP switches control some of the system configuration options Host connection modules Each host connection module contains two 2 FC ports for host connection See Section 1 2 7 Expansion modules Each expansion module provides extensions from a dual loop configuration and two 2 additional channels CH4 CH5 6 channel models for host or dr...

Page 24: ...nt is further described below 1 2 1 LCD Keypad Panel Figure 1 14 LCD Keypad Panel PN IFT 9273CHandLLCD The LCD keypad panel consists of a 2 rows x 16 characters LCD screen function keys and LED status indicators The LCD panel provides full access to all RAID configuration options and monitoring functions After powering up the subsystem the initial screen will display the subsystem s model name A d...

Page 25: ... drive tray WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays in the F16F subsystem If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bay When viewing from the front drive bay IDs are numbered from Slot 1 to Slot 16 ...

Page 26: ...ough the RAID controller can be removed the only time you should touch the controller itself is to install upgrade the memory module The RAID controller is built of sensitive components and unnecessary tampering can damage the controller FC speed detection Host side The subsystem supports host side connection either at 4Gb s or 2Gb s speed There is a DIP switch that can be used to change the chann...

Page 27: ... 3 1 Controller Module Interfaces The controller interfaces are diagrammed and described as follows Figure 1 18 RAID Controller Faceplate COM ports Each controller module comes with two 2 COM ports COM1 is used for accessing the firmware embedded text based configuration utility through RS 232 serial port connection A management session should be invoked by a VT 100 compatible terminal emulation p...

Page 28: ...oller failure Shielded cables must be applied to protect against emissions Connect the other end of the Ethernet cable to a LAN port of your local Ethernet hub or switch LED indicators Each rear panel comes with nine 9 LED indicators Please refer to Chapter 3 for information on LEDs Levers Two 2 ejection levers on the sides of the controller can be used to gracefully remove or install the controll...

Page 29: ...a record of all configuration parameters such as the performance preferences specific stripe sizes etc 3 The no 3 condition that requires restoring defaults is when an administrator forgets the password configured to control the access to a RAID subsystem Before pushing this button also practice the steps listed above You can access array information even without a password How to use the button A...

Page 30: ...power to sustain the unfinished writes cached in memory The BBU module is hot swappable New Feature The battery cell packs come with an EEPROM to record the date of installation and other service data and when the approximate one year life expectancy is reached by checking against the real time clock system administrators will be notified for replacing the BBU In accordance with international tran...

Page 31: ...0 PSU PN IFT 9273ECPSU The F16F series subsystem is equipped with two 2 redundant hot swappable 530W PSUs which are located at the rear of the enclosure See Figure 1 12 The PSU is permanently mounted into a 2U canister especially designed to house both the PSU and a cooling module which is mounted at the rear end of the 2U bracket When a PSU is removed from the chassis the cooling module is also r...

Page 32: ... cooling modules They are installed in the rear section of the PSU modules Two 2 LEDs on the PSU faceplate indicate the corresponding cooling fan statuses Intelligent Dual Speed Operation The cooling fans in the cooling module operate with two rotation speeds Under normal conditions the cooling fans run at the low speed which is sufficient for maintaining airflow across components Under the follow...

Page 33: ...l host ports receive 4 25 2 125GBd SFP LC duplex type transceivers and then connect to LC type cables You can order the SFP tranceivers from your subsystem vendor P N IFT 9270CSFP4GA01 These SFP tranceivers have been selected and tested to provide the necessary reliability and performance All host connection modules come with bypass circuits so that host ports can be routed to both controllers The...

Page 34: ...tension modules provide the connectivity to expansion FC SBODs either through the extension ports CH2 CH3 and or additional channels CH4 CH5 that are manually assigned as drive loops NOTE The two channel pairs are intentionally separated on two I O modules CH2 and CH4 reside on one module CH3 and CH5 on another The intention of this cross module routing is to avoid the chance of link failure if an...

Page 35: ...oring methods that provide you with continual updates on system status and individual components The following monitoring features are included in the subsystem 1 3 1 I2C bus The following F16F subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus PSUs Cooling modules Temperature sensors and presence detection circuitries 1 3 2 LED Indicators The following co...

Page 36: ...alled on a remote computer and accessed via LAN WAN The manager communicates with the array via the connection of the existing host interfaces or Ethernet link to the array s Ethernet port 1 3 4 Audible Alarms The F16F subsystems come with audible alarms that are triggered when a components failure occurs or when a preset controller or subsystem threshold is violated Whenever you hear an audible a...

Page 37: ...pable BBUs Controller modules in a dual controller configuration Host connection modules Drive loop extension modules PSUs Hard disk drives NOTE Instructions on how to replace these hot swappable components are given in Chapter 5 1 4 3 Normalized Airflow Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling of the subsystem and is only atta...

Page 38: ...EonStor F16F R S4031 6 4 Installation and Hardware Reference Manual This page is intentionally left blank 1 26 Hot swappable Components ...

Page 39: ...o prevent any difficulties and damages to your system 2 1 Installation Prerequisites 1 Static free installation environment The subsystem must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 1 Use of anti static wristband and static control devices such as ionizers is recommended 2 Component check Before installing the subsy...

Page 40: ...kets See Section 2 5 2 2 Safety Precautions 2 2 1 Precautions and Instructions 1 If it is necessary to transport the subsystem repackage all hard drives separately 2 Be sure the correct power range 100 240VAC 10 is supplied by your rack cabinet or power outlet 3 Thermal notice All drive trays even if they do not contain a hard drive must be installed into the enclosure Leaving a drive bay or modul...

Page 41: ...it Servicing the enclosure on a rough surface may damage the finish of the chassis 12 When working with the subsystem it is important to use tools with extreme care Do not place tools or other items on top of the enclosure to help avoid damaging the outward appearance of the chassis 2 2 2 Static free Installation Static electricity can damage the system s electronic components To prevent ESD damag...

Page 42: ...trays After the hard drives have been installed into the drive trays the drive trays must be installed into the enclosure itself See Section 2 8 5 Cable connection Use the power cables that came with the subsystem to connect the subsystem to the main power source Use the provided Fibre cable to connect a host port to the host computer or an external device CAUTION Fiber optical cables for connecti...

Page 43: ...duct CD Each packed box is separated into upper and lower levels Upper level box contents Sixteen 16 drive canisters Lower level contents Three 3 boxes are placed in the lower level Sitting at the bottom is the enclosure chassis with all the pre installed components The other two 2 boxes contain the power cords and accessory items Accessory items include an RS 232C 2 audio jack to 1 DB9 Y cable or...

Page 44: ...hased Fibre drives Drive trays 2 6 Rackmounting PN IFT 9273CSlider36 PN IFT 9273CSlider32 The F16F subsystem is designed to fit into a standard 19 cabinet or rack Two 2 rackmount brackets are available from Infortrend for installing the subsystem into a rack or cabinet Please contact your system vendor for further details The subsystem should be installed in the rack or cabinet before the hard dri...

Page 45: ...hased separately When purchasing hard drives the following factors should be considered Capacity MB GB Use drives with the same capacity RAID arrays use a least common denominator approach The maximum capacity of each drive used in the array is the maximum capacity of the smallest drive Choose big drives with the same storage capacity Profile The drive trays and bays of the system are designed for...

Page 46: ...ews supplied with the drive canisters Longer screws may damage the drive 2 8 2 Drive Installation Step 1 Place the Fibre hard drive into the drive tray as shown in Figure 2 3 making sure that the interface connector is facing the open side of the drive tray and the label side is facing upwards Figure 2 3 Installing a Hard Drive Figure 2 4 Screw Hole Locations Step 2 Adjust the drive s location unt...

Page 47: ...ocked position i e the groove on its face is in a horizontal orientation as shown in Figure 2 5 If the groove is in a vertical position then the bezel lock is locked and the front flap on the drive tray cannot be opened Figure 2 5 Front View of an Individual Drive Tray Step 2 Open the front bezel on the drive tray see Figure 2 6 by pressing the release button The front flap will swing up into posi...

Page 48: ...e the front bezel is closed properly to secure the drive tray within chassis If the front bezel is not closed properly the connection between the hard drive and system backplane will not be secure Figure 2 8 Closing the Front Bezel Step 5 Lock the flap into place by turning the rotary bezel lock until the groove on its face is pointing down vertical orientation See Figure 2 9 2 10 Drive Tray Insta...

Page 49: ... subsystem should attempt to spin up and recognize the hard drives during system initialization process If one or more disk drives are added online system firmware will only recognize the disk drives after a configurable Drive Check Time Please refer to firmware manual for more details Drive Tray Installation 2 11 ...

Page 50: ...EonStor F16F R S4031 Installation and Hardware Reference Manual This page is intentionally left blank 2 12 Drive Tray Installation ...

Page 51: ...onnection Prerequisites 3 1 1 The Fiber Optical Cables It is recommended to apply Infortrend s certified Fibre Channel transceivers and optical cables Shown below are some details of the standard cabling accessories IFT 9270CSFP4GA01 Agilent Fibre Channel 4 25 2 125 1 0625 GBd Small Form Pluggable Optical Transceiver LC wave length 850nm multi mode IFT 9270CFCCab01 Optical FC cable LC LC MM 62 5 1...

Page 52: ...from adjacent interfaces The drives included in the same logical configuration should have the same capacity but it is preferred that all disk drives within the subsystem have the same capacity If Spare drive is preferred for automatic rebuild in a multi enclosure environment use Enclosure Spare instead of Global Spare configuration Please refer to your firmware operation manual The certified tran...

Page 53: ... B To controller A Don t use Hub En Hub Dis Hub En Hub Dis CH2 CH3 Ports on an I O module are always hubbed and linked to a bypass No A B port designations Hub En Hub Dis Hub En Hub Dis A port To controller A To controller A CH4 CH5 Host mode B port Shared access To controller B To controller A Don t use A port To controller A CH4 CH5 Drive mode B port Shared access Not recommended To controller A...

Page 54: ...f the host or drive loops The Onboard Hub The onboard hub on each channel allows you to create fault tolerant connection points from the parallel SFP ports of each Fibre channel and without the use of expensive FC switch The concerns for using the onboard hub in a dual controller configuration are 1 One drawback of using the onboard hub is that when two ports are hubbed together they share a 4Gb s...

Page 55: ...oller B is accessed through the B ports A RAID array s ownership is determined by whether it is associated with controller A IDs or controller B IDs 3 CH2 and CH3 are drive extension channels by factory default CH4 and CH5 can be manually configured as drive channels via firmware s configuration utility Use data paths from different drive channels to form a dual loop across expansion SBODs Infortr...

Page 56: ...per Terminal Main Menu and then find a channel that you wish to change its mode Step 2 Press ENTER on the channel and use the arrow keys to find the Channel Mode option Step 3 Press ENTER on the Channel Mode option to display a list of available modes Step 4 Choose a desired channel mode then press ENTER A dialog box will appear asking you to confirm the change Step 5 Press ENTER to confirm a sele...

Page 57: ...ger Step 1 Open a RAIDWatch manager session and log in with an administrator password to access the Configuration category Step 2 On the navigation tree panel on the left of the RAIDWatch screen open the Configuration category and click on the Channel option See Figure 3 6 Figure 3 6 RAIDWatch Navigation Tree Step 3 When the Channel window displays select a channel that you wish to change its mode...

Page 58: ...guration to take effect To reset the subsystem open the Configuration category and click on Configuration Parameters option Figure 3 8 RAIDWatch Configuration Parameters Window Step 7 1 Click the System tab to open the System Function window Step 7 2 Click to select the Reset the controller check circle and then click the Apply button at the bottom to reset the subsystem 3 8 Configuration Options ...

Page 59: ... of failure It is therefore recommended that the data links between application servers and storage are configured as fault tolerant pairs including all devices such as FC switches and HBAs If a data path is disconnected the alternate data path can continue the service Up to six 6 Fibre Channel SBODs can be added with CH2 and CH3 connection for capacity expansion Note that the 16 disk drives withi...

Page 60: ... can be attached in a switched fabric 3 The onboard hub for each host channel is disabled 4 Each host SFP port is defined as an A or B port In the event of hardware failure the following will occur If one host link fails application servers can access an array through an alternate data path If one controller fails application servers can access an array through an alternate data path and through a...

Page 61: ... connecting expansion SBODs is to properly configure an Enclosure ID on each expansion enclosure The Enclosure ID determines the physical loop IDs of the disk drives within the expansion enclosures Different ranges apply when using CH2 CH3 or CH4 CH5 for expansion links Usually it is not necessary to change the enclosure ID on your F16F RAID subsystem leave it as 0 0 0 Drive Channels Loop IDs in E...

Page 62: ...EonStor F16F R S4031 Installation and Hardware Reference Manual Figure 3 10 Enclosure ID Settings and Physical Loop IDs 3 12 Sample Topologies ...

Page 63: ...oller version of F16F J4000 R SBODs These channels form a drive side dual loop across the expansion enclosures 3 Each enclosure should be assigned with a unique enclosure ID using the DIP switches on the rear panel 4 The onboard hub is enabled on the CH4 and CH5 channels If the onboard hub is disabled you will need FC switches for fault tolerant links to expansion enclosures Figure 3 11 Connecting...

Page 64: ...urteen 14 SBODs can be connected while each SBOD should possess a unique set of enclosure IDs so that the disk drives within can properly operate with adequate AL PA IDs See the DIP switch settings discussed previously Figure 3 12 Connecting 4G SBODs with a RAID Subsystem Single controller NOTE This topology does not provide path redundancy This massive capacity topology can be applied in off line...

Page 65: ...nboard hub with CH4 and CH5 should be enabled This configuration allows capacity expansion to terabytes of disk space and uses an in band SES monitoring method that requires no additional management links The maximum number of SBODs is limited to the available loop IDs 224 IDs on two dual loops across 4 drive channels Figure 3 13 F16F with Maximum Fault tolerant Capacity Expansion Sample Topologie...

Page 66: ...te dual loops to expansion enclosures When configured as drive loops the onboard hub with CH4 and CH5 should be enabled This configuration allows capacity expansion to terabytes of disk space and uses an in band SES monitoring method that requires no additional management links The maximum number of SBODs is limited to the available loop IDs 224 IDs on two dual loops across 4 drive channels Figure...

Page 67: ...n SBODs using the straight through links from one SBOD to the next The drawback of this connection method is that if one of the expansion enclosure fails except the last one data paths to the following enclosures will also fail Figure 3 15 SBOD Expansion with the Straight through Links Sample Topologies 3 17 ...

Page 68: ... have been made The onboard hub has been enabled disabled as required and the speed of the host or drive loops selected as 4Gb s or 2Gb s if the need arises for the compatibility with 2Gb s devices Cable connections The subsystem has been correctly connected to host computer s FC switches or HBAs and SBODs Power cables The power cords have been connected to the PSUs on the subsystem and plugged in...

Page 69: ...both power sockets on the subsystem rear panel to the main power source Power on using the two 2 power switches on See Figure 3 16 Each switch controls a single PSU therefore make sure that both switches are turned on Figure 3 16 Power Sockets and Power Switches CAUTION Although the PSUs come in a fault tolerant pair and a single PSU can provide sufficient power to the system it is advisable to tu...

Page 70: ... LED underneath each FC port should illuminate green indicating that the Fibre Channel link has been established 5 BBU LEDs The LEDs on the BBU rear panel should start flashing amber indicating that the BBU is being charged 6 PSU LEDs If the PSU is operating normally and experiencing no problem after power on the LEDs on the PSU should light green constantly 7 Firmware and RAIDWatch Various aspect...

Page 71: ...p sequence is shown and described in the sequence below This screen appears when the PSUs are turned on System is performing a self test System power on self test is completed System is accessing various interfaces Verifying installed memory System is ready You can now start to configure the subsystem System is ready for I Os Initializing Please Wait Power On Self Test Please Wait Power on Init Co...

Page 72: ... system Close your applications to stop all IO accesses to the subsystem Please refer to the documentation that came with your applications Step 2 Flush the cache Locate the C_Dirty LED on the controller module to check if there is still cached data in memory Use the Shutdown Controller function to flush all cached data This prepares the RAID subsystem to be safely powered down Step 3 Turn off the...

Page 73: ...t or the LCD keypad panel Device status information can be obtained from the firmware The subsystem can be connected to a management computer through the COM1 serial port using the included serial port cable Firmware functionalities are fully described in the firmware operation manual that came with your subsystem RAIDWatch RAIDWatch is a fully integrated Java based Graphical User Interface GUI th...

Page 74: ...components The LEDs inform you of the integrity of a given component or a given link You should become familiar with different LEDs that are present on the subsystem and their functions See Section 4 2 Audible alarm A beeper comes with the RAID controller board and will be triggered if any of a number of threatening events occurs These events usually jeopardize the functional integrity of the subs...

Page 75: ...4 or 2 See Section 4 2 4 4 BBU 1 2 or 1 See Section 4 2 5 PSU 1 2 See Section 4 2 6 Cooling Module 2 4 See Section 4 2 7 Table 4 1 LED Distribution LED definitions are given in the following sections 4 2 2 LCD Keypad Panel The LCD keypad as shown in Figure 4 1 consists of five 5 function keys three 3 LEDs and a 16 character x 2 rows LCD screen that provides access to firmware embedded utility Pres...

Page 76: ...o activity on the host drive channels ATTEN Attention Red ON indicates that a component failure status event has occurred OFF indicates that the subsystem and all its components are operating correctly Table 4 2 LCD Panel LED Definitions NOTE During the power on process the ATTEN LED will light up steadily Once the subsystem successfully boots up with no faults the ATTEN LED is turned off 4 2 3 Dr...

Page 77: ...up state The drive is not ready OFF indicates that there is no activity on the drive Power Status Green Red GREEN indicates that a drive is installed in the drive tray RED indicates that a drive has failed or is missing Table 4 3 Drive Tray LED Definitions 4 2 4 Controller Module LEDs The controller faceplate is shown in Figure 4 3 Nine 9 LEDs of different types are present and described in the fo...

Page 78: ...orted by the BBU during a power loss 3 Temp Amber ON indicates that one of the preset temperature thresholds is violated 4 BBU Link Green ON indicates BBU is present 5 Hst Bsy Green FLASHING indicates there is active traffic through the host ports OFF indicates there is no activity on the host ports 6 Drv Bsy Green FLASHING indicates there is active traffic on the drive channels OFF indicates ther...

Page 79: ...ore default LED lights green CAUTION Restoring default is more or less a last resort method Although logical drives remain intact after default restoration configuration data such as LUN associations and performance preferences will be erased Before using this button make sure you have a written record or a previously saved configuration profile one of firmware s functionalities Save NVRAM Please ...

Page 80: ...ntroller LED diagram above BBU LED definitions are shown in Table 4 7 Color Status Flashing Amber The LED flashes to indicate the BBU is being charged Static Amber The BBU has failed OFF The BBU is fully charged and is able to sustain cached data Table 4 7 BBU LED Definitions 4 2 6 PSU LEDs Each PSU comes with a single LED see Figure 4 6 located underneath the power switch that turns on the subsys...

Page 81: ... the PSU module Each LED corresponds to an individual cooling fan See Figure 4 7 Please refer to the cooling module LED definitions shown in Table 4 9 Figure 4 7 Cooling Module LEDs and Cooling Fan Locations Color Status Static Green The cooling fan is operating normally Static Red The cooling fan has failed Table 4 9 Cooling Module LED Definitions The subsystem has a novel approach to stabilizing...

Page 82: ...ease refer to the Operation Manual on the CD that came with your system 4 3 Audible Alarm Different controller environmental and operational parameters like temperature etc have been assigned a range of values between which they can fluctuate If either the upper or lower threshold is exceeded an audible alarm will automatically be triggered The thresholds are default threshold values and can be ad...

Page 83: ...cause of the problem If the audible alarm is ignored and the problem is not rectified unexpected damages may ensue 4 3 1 Failed Devices If any of the following devices fail the audible alarm will be triggered RAID controller Cooling module PSU BBU Hard drive Sensors and presence detection circuitries Audible Alarm 4 11 ...

Page 84: ... Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the system will overheat causing damage to the subsystem All of the following components can be replaced in case of failure 1 RAID controller modules Section 5 2 2 Memory modules Section 5 3 3 BBU Section 5 4 4 Ho...

Page 85: ... you refer system maintenance to a suitably qualified engineer Normalized airflow depends upon the presence of all subsystem components A subsystem component even if it has failed should not be removed from the subsystem until a replacement is readily at hand and can be quickly installed Removing subsystem components without a replacement can cause the system to quickly overheat When replacing a h...

Page 86: ...tly adhered to Failure to adhere to these precautions can result in permanent damage to the controller board resulting in lengthy delays If one 1 controller fails in a dual controller configuration a transparent failover to the partner controller automatically takes place so that service is not interrupted When the failed controller is replaced a transparent failback will ensure that the I O workl...

Page 87: ...f the controller module The controller module will automatically be eased out of the controller module bay See Figure 5 2 Figure 5 2 Pressing down the Ejection Levels Step 4 Gently pull the controller module out of the subsystem Use another hand its weight if the subsystem is mounted in a rack cabinet Place the controller module on a clean surface See Figure 5 3 5 4 Replacing Controller Module Com...

Page 88: ...rom the subsystem see Section 5 2 2 It is recommended to obtain a replacement with pre installed memory If the DIMM module is obtained otherwise refer to Section 5 3 for details on handling controller and DIMM module S t NOTE Contact your vendor and provide information of your surviving controller You may access the System Information menu in the firmware configuration utility for details Step 2 I...

Page 89: ... try install the controller again Step 4 system Secure the levers by fastening two 2 screws through holes Secure the controller module to the sub underneath the levers to secure the controller module in place See Figure 5 5 Figure 5 5 Securing Controller with Screws Step 5 These include the cables that connect to the host and the expansion Re attach all the cables that were removed chassis any Eth...

Page 90: ...purchasing a DDR RAM DIMM module to install on the F16F subsystem s controller board contact your subsystem vendor for an updated list of compatible DIMM modules IMPORTANT The DIMM modules applied in a dual controller configuration F16F R4031 must have the exactly SAME SIZE and SPEED DDR RAM DIMM modules supported The RAID controllers in F16F subsystems support DDR RAM DIMM module with memory capa...

Page 91: ...er module must be removed from the subsystem and the controller board must be removed from the controller module To replace the DIMM module Step 1 Remove the controller module from the subsystem and place it on a clean static free surface For details please refer to the previous sections Figure 5 6 Removing the Controller Module Rear Panel Step 2 Remove the previously installed DDR RAM DIMM module...

Page 92: ...tion See Section 5 2 3 5 4 Replacing a Faulty BBU The subsystem comes with two 2 or one 1 Li Ion BBUs that can sustain cache memory in the event of a power failure or in the extremely unlikely event that both PSUs fail The BBU provides additional data security and helps minimize the loss of data during power outages Each BBU consists of a metal bracket that encloses a battery cell pack and a adapt...

Page 93: ... occurs the charger will enter a timer fault state The fault condition usually occurs with a brand new BBU or with a totally discharged BBU Charging will resume automatically if you remove and then re install the BBU If the charger detects elevated temperature during the charging process the charging process may also be prolonged BBU Warnings and Precautions Install or replace the BBU with BBU s s...

Page 94: ... any way appears abnormal during use recharging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to Infortrend or your subsystem vendor 5 4 1 Replacement Procedure To replace a BBU please follow these steps Step 1 Remove the faulty BBU from the chassis Loosen the two 2 retention screws located on the sides of the BBU t...

Page 95: ...s NOTE A new or replaced BBU takes at least 12 hours to charge to its full capacity Reset the subsystem whenever a BBU is replaced or added in order for the new BBU to take effect NOTE The life expectancy of a BBU is more than one year Follow the procedures above to replace an old BBU with a new one in order to maintain fault tolerant subsystem functionalities An EEPROM will record the installatio...

Page 96: ... a protective glove before working on these I O modules Step 1 Disconnect the SFP transceiver s and optical cables that are connected to the I O modules Press the latches on the transceiver The transceivers will be loosened from the SFP socket by the mechanism You may then pull out the transceiver module along with its fiber cable See Figure 5 11 NOTE The procedure for disconnecting the SFP transc...

Page 97: ...the faulty module See Figure 5 13 Figure 5 13 Removing the Host Connection Module NOTE A label with board serial number comes with the replacement board You may attach the sticker to the bottom side of the metal bracket before install the replacement The serial number can be used for future reference Step 4 Install the I O module by aligning the host connection module to the module bay There are g...

Page 98: ...verview Two 2 redundant PSUs The subsystem is powered by with two 2 530W fully redundant hot swappable PSUs These modules are accessed through the subsystem rear panel PSU canister Each PSU is housed in a steel canister which also contains a removable cooling module When the PSU is removed the cooling module is also removed PSU identification text Before you insert a replacement PSU be sure that i...

Page 99: ...flow and the subsystem will overheat possibly causing irreparable damage to some of the subsystem components To replace a PSU please follow these steps Step 1 Turn off the PSU The power switch is located on each PSU s rear end panel See Error Reference source not found Step 2 Disconnect the power cord that connects the faulty PSU to the main power source Step 3 Remove the PSU retention screw that ...

Page 100: ...he chassis WARNING When a PSU is removed from the chassis the cooling module is also removed from the chassis It is recommended that the replacement procedure is completed in less than five 5 minutes to prevent the subsystem from overheating Step 6 Insert the replacement module Make sure the extraction handle is held at its highest position so that the saddle notches on the sides of the handle can...

Page 101: ...SU to the subsystem by fastening the retention screw through the PSU extraction handle Step 8 Replace the power cord that connects the PSU to the main power source Step 9 Power on the PSU by flipping its power switch Step 10 Ensure the replacement PSU is working properly by checking its LED The LED should light constant green when powered on 5 18 Replacing a Faulty PSU ...

Page 102: ...an audible alarm the firmware the RAIDWatch manager software or the Configuration Client software can notify you Replacing a cooling module Once you are notified that a cooling module has failed it should be replaced as soon as possible A failed cooling module should only be removed from the subsystem when you have a replacement module immediately available 5 7 2 Replacing a Cooling Module If one ...

Page 103: ...dule Step 3 Remove the cooling fan assembly by the following steps Step 3 1 Use your thumb and middle fingers to seize the cooling assembly your thumb by the upper edge of the fan guard and your middle finger at the hemispheric indent Step 3 2 Tilt the fan a little bit to disengage the fan connector below and remove the fan assembly with a precisely vertical motion 5 20 Cooling Module Maintenance ...

Page 104: ...y lowering it into The fan outlet should be aligned with the PSU faceplate and that the side with screw holes should be facing up Do this with a precisely vertical motion so that the cooling module s connector can correctly mate with the connector in the module bay Step 5 Secure the module by fastening the screws you previously removed Cooling Module Maintenance 5 21 ...

Page 105: ...subsystem pull the drive tray out only about one inch and then wait for at least 30 seconds for the hard drive motor to spin down before taking it out completely Any impact to the hard drive while the drive motor is spinning can damage the hard drive There are situations that healthy drives can be removed In operations such as Copying Replacing member drives with drives of larger capacity you may ...

Page 106: ...cked position See Figure 5 22 i e the groove on its face is in a horizontal orientation Use a flathead screwdriver to turn the rotary lock to the unlocked orientation Figure 5 22 Drive Tray Bezel Lock Rotation Step 3 Open the front flap by pushing the release button at the front of the drive tray See Figure 5 23 The front flap will automatically swings up into position Figure 5 23 Opening the Fron...

Page 107: ...move the four 4 retention screws that secure the hard drive from the sides of the drive tray two on each side See Figure 5 25 Figure 5 25 Removing the Hard Drive Step 6 Install the replacement drive Please refer to the complete hard drive installation procedures in Section 2 6 Step 7 Re install the drive tray back to the subsystem Refer to Section 2 7 5 24 Replacing a Failed Hard Drive ...

Page 108: ...5ºC 32º F to 95º F Altitude Operating Sea level to 3660m 12 000 ft Non operating Sea level to 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 9A 240VAC 4 5A with PFC auto switching Frequency 47 to 63Hz Power Consumption 530W Dimensions With Forearm Handles Not including rear end protrusions e g levers Without Forearm Handles Height 131mm 5 2 inches 130mm 5 1 inches Width 482 6mm 19 inche...

Page 109: ... IEC 60950 BSMI Warning Alarms Audible alarms System LEDs RAIDWatch Manager LCD screen RS 232C terminal Event notifications sent over email fax LAN broadcast SNMP traps MSN messenger SMS short messages A 2 Functional Specifications Configuration Specifications RAID Levels 0 1 0 1 3 5 6 10 30 50 and 60 Host O S Compatibility Host O S independent Host Interface FG FC Host Channels Six 6 or four 4 4G...

Page 110: ...Controller Hot swap Yes Architectural Specifications CPU 64 bit 800MHz PowerPC 750GL DIMM Slot One 184 pin DDR DIMM socket ASIC Infortrend 64 bit chipset ASIC400 Flash ROM 64Mbit 8MB NVRAM 128Mbit with RTC with embedded RAIDWatch utility Hardware XOR Yes Real time Clock For event messages with time record and task scheduling A 3 Drive Tray Specifications Specifications Height 28 3mm 1 1 inches Wid...

Page 111: ...ations Specifications Speed High or low rotation speed controlled by firmware s proactive mechanisms Max A module ir Flow each High speed 90CFM Low speed 70 7CFM Input Power 13 2W max Input Current 1 1A max Rated Voltage DC 12V Temperature Operating Storage 10 to 70ºC 30 to 70ºC Noise 51dB high speed 46dB low speed A 6 RAID Management Specifications Configuration Text based firmware embedded utili...

Page 112: ...anagement Specifications Drive S M A R T Support Yes with user configurable detect only clone and replace and perpetual clone functions Battery Back up Option Yes life expectancy and charge level aware Host Link Multipathing Yes via EonPath drivers Sensors and module presence detection through an I2C serial bus Yes Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regener...

Page 113: ...EonStor F16F R S4031 Installation and Hardware Reference Manual This page is intentionally left blank A 6 Fault Management ...

Page 114: ...IFT 9273CHandLLCD Left side forearm handle for EonStor 3U series subsystems LCD panel included IFT 9273ECPSU Power supply module for EonStor 3U series ASIC400 series subsystems 530W capacity IFT 9273ECFanMod Cooling fan module for EonStor ASIC400 and 3U profile series subsystems IFT 9273CF4HIO2L Host I O module CH0 on the left two SFP ports IFT 9273CF4HIO2R Host I O module CH1 on the right two SFP...

Page 115: ...ull modem DB9 female to DB9 male wires swapped IFT 9270ASCab G1030 Serial port cable for single controller subsystems 1 audio jack to 1 DB 9 IFT 9270AYCab R1030 Serial port cable for dual controller subsystems 2 audio jacks to 1 DB 9 Y cable Table B 2 Accessories Shipped with the Subsystem Accessories that can be purchased separately are listed in Table B 2 Model Name Description IFT 9273CDTrayDmy...

Page 116: ...ZH O D 1 8mmx2 1 Meter IFT 9270CFCCab02 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 5 Meters IFT 9270CFCCab03 Optical FC cable LC LC MM 62 5 125 Duplex LSZH O D 1 8mmx2 10 Meters IFT 9273Cslider32 Enhanced slide rail assembly for EonStor 3U series subsystem 28 to 32 inches rack depth IFT 9273CSlider36 Enhanced slide rail assembly for EonStor 3U series subsystem 32 to 36 inches rack ...

Page 117: ...EonStor F16F R S4031 Installation and Hardware Reference Manual This page is intentionally left blank B 4 Accessories ...

Page 118: ...sceivers Contact our technical support for an updated list of SFP transceiver modules that have been tested to comply with the sockets The pinouts are shown in Figure C 1 and their definitions are shown below Figure C 1 4G FC Connector Pinouts Pin Name Pin Description 1 VEET Transmitter Ground common with Receiver Ground 2 TFAULT Transmitter Fault not supported 3 TDIS Transmitter Disable Laser out...

Page 119: ...oupled 14 VEER Receiver Ground common with Transmitter Ground 15 VCCR Receiver Power Supply 16 VCCT Transmitter Power Supply 17 VEET Transmitter Ground common with Receiver Ground 18 TD Transmitter Non inverted DATA in 100 ohm termination between TD and TD AC coupled thereafter 19 TD Transmitter Inverted DATA in See TD 20 VEET Transmitter Ground common with Receiver Ground Table C 1 4G FC Port Pin...

Page 120: ...S Shorted 9 NC Table C 2 COM1 Adapter Cable CN1 and CN2 Pinout Definitions C 3 COM1 Cable DB9 Audio Jack Y Cable Pinouts The 2 audio jacks to DB9 Y cable connects the COM1 serial ports on the redundant RAID controllers for maintenance free terminal emulation connection during controller failover failback IFT 9270AYCab Figure C 3 COM1 Cable CN1 and CN2 Connectors COM1 Cable DB9 Audio Jack Y Cable P...

Page 121: ...rted 7 RTS Shorted 8 CTS Shorted 9 NC Table C 3 COM1 Y Cable CN1 and CN2 Pinout Definitions C 4 COM2 Serial Port Cable to UPS COM2 Cable Use this cable to connect the COM2 port to a UPS PN IFT 9270CUPSCab Figure C 4 Connector Pinouts Adapter Cable for COM2 CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4 NA C 4 COM2 Serial Port Cable to UPS ...

Page 122: ...out Definitions C 5 IFT 9011 Null Modem A null modem is used for wire swap and is necessary for connecting COM1 CN2 to a PC serial port PN IFT 9011 Figure C 5 Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Table C 5 Null Modem Pinouts IFT 9011 Null Modem C 5 ...

Page 123: ...nce Manual C 6 Ethernet Port Pinouts Figure C 6 Ethernet Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table C 6 Ethernet Port Pinouts C 7 Power Connectors IEC type receptacle C 6 Ethernet Port Pinouts ...

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