Service and Maintenance
Service and Maintenance
Keep the faulty module in place until you have a replacement unit in hand; an empty
module greatly affects the efficiency of the airflow within the enclosure.
During service operation, place the enclosure on soft and clean surface to prevent
damaging its exterior. Do not place power tools or other items on top.
When transporting the enclosure, repackage all disk drives separately in the original
package foam blocks. Replaceable modules can stay in the enclosure if you are using
the original package; if not, repackage them separately as well.
Disconnect the power cords before servicing or cleaning the enclosure.
Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or
sprayed detergent.
When replacing hard disk drives, insert the trays as gently as possible and assure full
engagement. Vibration and shock can easily damage hard drives.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to moisture.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
To move the enclosure, more than one person might be necessary due to its weight.
Drives should be removed from the enclosure beforehand.
