Frequently Asked Questions
QQ5 Plus
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Specifications
Specifications
QQ5 Plus
Regarding the length of
cleaning time
Q. When QQ5 has been charged once, how long can it clean?
A. It depends on the condition of the battery and floor type. With a
new battery and hardwood floor, it can clean about 90 minutes.
Regarding climb up
height
Q. How high of carpet can QQ5 climb?
A. About 0.4” ( 1 cm) from the floor
Regarding how to
prevent falling
Q.
Will QQ5 fall from stairs?
A.
We cannot 100% guarantees that there will be no dropping or
falling. QQ5 may malfunction if the drop sensor is dirty or exposed
to direct sunlight or other special types of light waves. We
recommend placing the attached sonic wall around the stairs.
Regarding floor damage Q. Will QQ5 leave marks on the floor?
A. Although the wheels are made of rubber, we cannot guarantee there
will be no damage. In general, we recommend avoiding usage on
rugs made of soft materials, new floors, dark floors or reflective
surfaces.
Regarding the battery
and its recharging time
Q. How long should the battery charging take place?
A. It depends on the remaining charge left in the battery, however at
most it needs to be charged up to 3.5 hours
Q. How long is the life of the battery?
A. The target lifespan is 400-500 charging cycles.
Replacement batteries are also sold separately.
Q. If the battery is not used at all, how to handle battery?
A. Remove battery if unit will not be used for long period of time.
Q. In between returning to the charging station, if the battery dies and
it stops how should the QQ5 be recharged?
A. Please use the AC adapter to do manual re- charge.
Q. Is there a need to line up the charging station exactly against the
wall?
A. In order to ensure the charging connection does not get disrupted,
the charging station must be stabilized against the wall.
Regarding the remote
control
Q. I removed the clear protector sheet, but I still cannot use the remote
control.
A. You must turn the power switch on QQ5 after the protector sheet
has been removed.
Q. Why can’t QQ5 power switch be turned on by remote?
A. Operation must be started. Please refer to Page
6
“The QQ5
operation panel and how to start operation of QQ5.”
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