inbody BSM170, User Manual

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IV. Frequently Asked Questions
Even if no problems arise from the equipment, users may still have many questions, especially regarding clinical
procedures. A few more of the common questions and answers are listed below. If you encounter problems while
using the BSM170/170B or have questions concerning height measurement, please refer to the possible solutions below.
If your problem cannot be resolved from the following table, please contact InBody.
Question Answer
•
My BSM170/170B does
not turn on.
•
Batteries may need to be replaced.
* If the battery icon ( ) appears on the screen, replace the batteries as soon as possible.
•
Height measurement
seems to be inaccurate.
•
Check to see the BSM170/170B is level.
•
Restart the BSM170.
•
The measuring tape may be dirty. Wipe the measuring tape with a soft
tissue. Do not use cleaning solutions as they may damage the measuring
tape.
•
Check if the measurement tape is protruding above the top of the Stand.
The measurement tape must be inserted all the way to the end of the stand.
•
The arrow mark on the measurement tape must face downward so that,
when assembled, the finer gradation is visible on the left-hand side.
•
The correct measurement position must be maintained. For details on the
measurement position, see ‘C. Measurement Position’ under ‘II. Height
Measurement’ in this user’s manual.
•
The Stand is not secure or
stable.
•
Check that the bottom and joint mounting bolts are fastened tightly.
•
The measurement unit
is difficult to lower.
•
Turn the adjustment screw on the rear of the measurement unit left or
right to adjust the tightness for smooth vertical movement of the
measurement unit.
* By default, high pressure is applied to keep the measurement unit from slipping down freely.
If the pressure weakens and the base begins to slip downward, turn the screw clockwise to
increase the pressure.
* If the screw is tightened too tightly, the measurement unit may not move at all.
•
The measurement unit
is moved but the value
displayed on the LCD is
not changing.
•
‘Auto-lock’ may be enabled. See ‘D. Stadiometer Setup’ under
‘I. Stadiometer Installation’ of this User’s Manual to adjust ‘Auto-lock’.
•
An error message is
shown on the LCD
screen.
•
The measurement unit is moved too fast. The BSM170/170B also enters
standby mode if the measurement unit is idle for more then 2 seconds.