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Imesa TANDEM O11 Series, Instructions For Installation, Use And Maintenance Manual

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Imesa TANDEM O11 Series Instructions For Installation, Use And Maintenance Manual Download Page 29

E210501X rev.1_ENG 

 

 

 

 

 

 

 

 

16/11/2021

 

 

29

 

COD 

DESCRIPTION 

WHAT HAPPENED: WHAT TO DO 

4 

 
WDT LOAD 
 

 
On display appears: "ALARM!!! 04 Load Timeout". 
The machine stops and the buzzer rings for 15 seconds. 
When you touch the touch, the alarm is reset, and the door opens. 
The maximum time to perform a water load has been exceeded. Check that 
the loading taps are open, that the load filters are clean and that there are no 
water leaks. 
If the problem occurs often, call the Authorized Service Center. 
 

5 

 
WDT EXHAUST 
 

 
On display appears: "ALARM!!! 05 Download Timeout". 
The machine stops and the buzzer rings for 15 seconds. 
When you touch the touch, the alarm is reset, and the door opens. 
The maximum time to perform a water discharge has been exceeded. Check 
the correct cleaning of the drain line. 
If the problem occurs often, call the Authorized Service Center. 
 

6 

 
STUCK TOKEN 
 

 
If a payment signal exceeds 6 seconds on the display appears: "ALARM!!! 06 
Token blocked" The alarm remains until the payment system is unlocked. 
When the system unlocks, the standard screen returns. 
 
 

7 

 
SINGLE IMBALANCE 
 

There was an imbalance of the basket during centrifugation. 
A rebalancing cycle is started to retry the centrifuge. 

8 

 
TRIPLE IMBALANCE 
 

 
Three  consecutive  imbalances  occurred  during  the  same  centrifuge:  the 
centrifuge cycle is abandoned, and the program automatically switches to the 
next cycle. 
If the problem occurs frequently, make sure of the correct load mode (nominal 
capacity, homogeneous load). 
 

9 

 
INVERTER BLOCK 
  

 
On display appears: "ALARM!!! 09 Inverter Block". 
There is a problem with the inverter being blocked. 
The cycle continues but the basket does not turn when you touch the touch, 
the signal is reset. 
NOTE: It is possible that the message will be detailed with the type of inverter 
block. 
Call the Authorized Service Center. 
 

11 

 
WDT HEATING 
 

 
On display appears: "ALARM!!! 11 Warm-up Timeout". 
The maximum time to perform a water heating has been exceeded. 
The cycle does not stop, but all the heating phases are skipped. 
When you tap the touch, the signal is reset. 
Call the Authorized Service Center. 
 

12 

CENTRIFUGAL WATER 

 
Although  the  machine  must  increase  the  number  of  revolutions,  the  speed 
always remains fixed at 100rpm: this is not an alarm but the intervention of a 
safety that occurs when the water level, during the start of the centrifuge, does 
not fall below the expected level. 
Call the Authorized Service Center. 
 

Summary of Contents for TANDEM O11 Series

Page 1: ...E210501X rev 1_ENG 16 11 2021 1 TANDEM INSTRUCTIONS FOR INSTALLATION USE AND MAINTENANCE KEEP FOR FUTURE REFERENCE IMESA S p A Via degli Olmi 22 31040 Cessalto TV Italy ITALY ...

Page 2: ...NE 21 21 STARTING THE WASHING MACHINE AND DRYER FIRST IGNITION 22 22 MANUAL OPENING OF THE OBLO 22 22 1 WASHING MACHINE 22 22 2 DRYER 24 23 TURNING ON THE WASHING MACHINE 24 24 SELECTING A WASHING PROGRAM 24 25 FAVORITE WASHING PROGRAMS 25 26 DELAYED DEPARTURE OF A WASHING PROGRAM 25 27 RUNNING A WASHING PROGRAM 26 28 PAUSE OF A WASHING PROGRAM 27 29 FAST FORWARD OF A WASHING PROGRAM 27 30 END OF ...

Page 3: ...AMMING DRYER MENU FOR THE PAYMENT SYSTEM 45 53 EXAMPLE PAYMENT SETTINGS FOR A SELF SERVICE DRYING PROGRAM 45 54 USING THE EMERGENCY BUTTON 48 55 USING THE EMERGENCY BUTTON IN SELF SERVICE CONFIGURATION 48 56 DRYER WHAT TO DO IN CASE OF LACK OF ELECTRICITY 48 57 WHAT TO DO IN CASE YOU PERCEIVE THE SMELL OF GAS 48 58 DISPLAY REPORTS 48 59 MAINTENANCE OF THE DRYER 50 60 DRYING PROBLEMS 51 61 PROCEDUR...

Page 4: ...ON The manufacturer declines all responsibility for possible inaccuracies contained in this manual due to printing or transcription errors It reserves the right to make any changes to its products as it deems necessary or useful without prejudice to its essential characteristics It is forbidden to reproduce even partially texts or images of this manual without the prior authorization of the manufa...

Page 5: ... 16 ATTENTION Do not let the kids play with or inside the machine Children must be kept under close surveillance when close to the machinery ATTENTION Keep children and pets away from the equipment door when it is open ATTENTION Keep the packaging materials of the machinery out of the reach of children and store them in a place other than the one where the machine is installed ATTENTION Keep deter...

Page 6: ...achine by the very nature of the activity for which it is intended presents the danger of burns Any burns can be caused From contact with the fabric leaving the machine From contact with the porthole following its opening From the contact with the heating batteries during the maintenance operations performed hot that is without having first waited for the cooling of the machinery and its heating s...

Page 7: ...these must not be a source of distraction for the operator in charge of the machine During the use of the machine the operator must not be distracted by televisions radios etc nor be subject to any other source of distraction The apparatus is not intended for use by persons whose physical or mental capacities are reduced or with a lack of experience or knowledge LIGHTING In the room where the mach...

Page 8: ... compatibility with the available lifting equipment ATTENTION The pallet should not be used as a normal machine holder The machine must always be taken off the pallet and positioned as described in the relevant paragraph ATTENTION The machine must be moved only when it is fixed to its pallet the handling through the forklift must be carried out only by qualified and competent personnel ATTENTION T...

Page 9: ...ion of the machinery is guaranteed in environments where the residual humidity is not higher than 50 at a temperature of 40 C The degree of protection is IP24 The environment in which the machinery is installed must have sufficient air exchange In fact it is recalled that the machine takes the air from the environment in which it is installed and must discharge the humid process air outside For th...

Page 10: ...tended Tampering removal lack of identification plates or anything else that does not allow the safe identification of the machine makes any installation and maintenance operation difficult and automatically voids the warranty The machines described here are intended exclusively for washing in water and drying fabrics and are intended for the commercial professional and industrial sectors MODELS A...

Page 11: ...bles below through the cable press supplied with the machine Before letting the power cord in make sure that it performs a dead neck lower than the input so that any condensation drops cannot come into contact with the electrical connections The connection of the power supply cables must be carried out on the on board disconnector of the machine Depending on the type of power supply provided by th...

Page 12: ...r machines equipped with speed regulation of the basket or fan and therefore equipped with a frequency variator it is specifically necessary to provide protection by RCD device of type B sensitive to the average current value ATTENTION For machines equipped with a power cable if the power cord is damaged it must be replaced by the manufacturer or by the technical assistance service or in any case ...

Page 13: ...TEAM ELECTRIC 3ph400V 480V N 3ph230V 1ph230V 32 55 5 NOT AVAILABLE 6 16 NOT AVAILABLE HOT WATER STEAM GAS STEAM 3ph400V 480V N 3ph230V 1ph230V 8 13 5 NOT AVAILABLE 2 5 2 5 NOT AVAILABLE ELECTRIC ELECTRIC 3ph400V 480V N 3ph230V 1ph230V 49 84 NOT AVAILABLE 6 25 NOT AVAILABLE ELECTRIC GAS STEAM 3ph400V 480V N 3ph230V 1ph230V 25 42 NOT AVAILABLE 4 10 NOT AVAILABLE 9 INSTALLATION SPECIFICATIONS FOR GAS...

Page 14: ...olutions e g dry cleaning machines The combination could generate substances dangerous to the health of operators it is also corrosive to steels If you place dryers with gas heating and machines that use solvents in two separate rooms make sure that there is no air exchange between the two rooms 10 GAS CONNECTION If the machine works with gas heating make the appropriate connections with the distr...

Page 15: ...e If the preparation of the appliance does not correspond to the family of gas available on site it is mandatory to carry out a transformation of the appliance for adaptation to the type of gas present In this case it is absolutely necessary to inform the authorized technical service center The commissioning of the appliance with the expected thermal power depends on the inlet pressure and calorif...

Page 16: ...the exhaust joints from the machine to the outside must be made airtight with materials stucco mastics silicone preparations resistant to high temperatures To avoid pressure drops avoid the use of spiral ducts therefore use smooth and rigid metal pipes The material used must be compatible with the exhaust temperatures of the machinery Gas based dryers are gas appliances of type B22 i e gas applian...

Page 17: ... the installation space ATTENTION Do not insert your hands objects inside the drain On this connection must be exclusively connected the smoke evacuation chimney and humid air 16 STEAM CONNECTION 16 1 STEAM WASHING MACHINE CONNECTION Only for tandems equipped with washing machines with steam heating it is necessary to make a connection to the steam network The connection must be carried out by pro...

Page 18: ...e appliance must be subjected to a leak test A machine B external system C steam supply system Heating indirect steam Heating direct steam The elements of the plant are identified as follows in the schemes 1 washing machine 2 steam valve supplied 3 filter 4 steam inlet gate 5 condensate trap 6 non return valve 7 passage indicator 8 condensate outlet gate 9 ...

Page 19: ... reported in the technical data sheets and that all the system components are certified The plant must be made according to the following scheme The elements of the plant are identified as follows 1 Shut off valve 2 Filter 3 Pressure reducer where necessary 4 Safety valve ATTENTION For the safety valve to be efficient it must be sized to meet the maximum flow rate of the steam supply line 5 Empty ...

Page 20: ...er inlet is identified for the connection quotas refer to the relative technical sheet Upstream of each hydraulic supply pipe must be provided a gate that allows at any time to interrupt the flow of water to the machine both for any emergency situations and for normal maintenance operations An inspectable water filter must be installed upstream of each inlet it is also a good idea to check the fil...

Page 21: ...t will be necessary to make an electrical and hydraulic connection between the kit and the detergent interface board already prepared in the machine Wiring information is contained in the pumping kit The user must contact his supplier of chemical products to be aware of the risks related to the individual products and their combinations as well as for a differentiated programming from that already...

Page 22: ...ions have been made the machinery must be started in the manner provided for by its control equipment The machine must be tested in all its parts it is suggested in particular to attend at least a complete program performed at full load and to verify the correct positioning of the unbalanced limit switch The first time you turn it on you are prompted to select the language date and time These item...

Page 23: ...nel identified in the figure To unhook the porthole pull the rope with a visible ring on the left side In the case of washing machines with motorized closure proceed as follows Remove the cap 1 and insert the release lever 2 into the door block resting on the upper edge as in the figure Position the lever correctly Turn the lever upwards until you hear the click of release ATTENTION When the motor...

Page 24: ...n for models that provide for it is in the resting position and has not been activated Before starting the machine always perform the safety check procedure check the relevant paragraph When you turn on the machine the display shows for a few moments the installed software version Please note that the software may take about a minute to load The following screen appears on the display Proceed to t...

Page 25: ...n you can access two lists of programs the list of the latest programs performed the list of pre set favorite programs The selection of the program takes place as per the list of all programs For the setting of the favorite programs please refer to the online manual 26 DELAYED DEPARTURE OF A WASHING PROGRAM If you want to start a program with a delay proceed as described above to select the progra...

Page 26: ... The selected program starts In the event that the machine is equipped with a motorized closure the start of the cycle is characterized by the locking of the porthole lasting a few tens of seconds During the execution on display the following screen appears The display information allows you to understand the operating conditions of the machine during the execution of the program All parameters ca...

Page 27: ...pted by pressing the STOP icon 29 FAST FORWARD OF A WASHING PROGRAM It is possible to move within the cycle by entering the rapid movement environment with the ADVANCE icon The following screen appears on the display for example while the machine is on standby By pressing the and keys you can browse the cycles of which the program is composed By pressing the key you can start the selected loop Pre...

Page 28: ...lete diagnostics both in case of malfunctions and in the case of simple reports Below is the list of reports that may appear on the display However the user is invited to contact in these cases an authorized service center for the solution of the problem occurred error reports may differ in graphics and code but corrective action does not vary COD DESCRIPTION WHAT HAPPENED WHAT TO DO 1 THERMAL MOT...

Page 29: ...e basket during centrifugation A rebalancing cycle is started to retry the centrifuge 8 TRIPLE IMBALANCE Three consecutive imbalances occurred during the same centrifuge the centrifuge cycle is abandoned and the program automatically switches to the next cycle If the problem occurs frequently make sure of the correct load mode nominal capacity homogeneous load 9 INVERTER BLOCK On display appears A...

Page 30: ... display appears ALARM 18 Expired WDT gasket inflation The maximum time for the completion of the inflation of the porthole gasket has been exhausted call the Authorized Service Center 19 WDT DEFLATION On display appears ALARM 19 Expired WDT deflating gasket The maximum time for the completion of the deflation of the porthole gasket has been exhausted call the Authorized Service Center 21 28 TANK ...

Page 31: ...x rpm 8 LANA 30 C WOOL 3 3 30 C 2 10 2 30rpm 3 1 1 1 2 max rpm 9 LAVAGGIO RAPIDO 60 C QUICK WASH 3 60 C 24 6 24 40rpm 3 1 5 max rpm 10 LAVAGGIO RAPIDO 40 C QUICK WASH 3 40 C 24 6 24 40rpm 3 1 5 max rpm 11 FORTE 90 C STRONG 5 40 C 10 90 C 30 3 30 40rpm 3 3 1 5 max rpm 12 FORTE 60 C STRONG 5 40 C 10 60 C 30 3 30 40rpm 3 3 1 5 max rpm 13 DISINFEZIONE 90 C DISINFECTION 5 40 C 3 90 C 24 6 24 40rpm 2 3 ...

Page 32: ...day disconnect all energy and water supplies EVERY THREE MONTHS Check that valves pipes and gaskets do not lose Check the goodness of the drive belts and cleaning conditions of the basket make sure that there are no deposits Check the cleanliness of the drain valve Check the cleanliness of the loading valves and their filters EVERY YEAR An authorized technical assistance center shall be consulted ...

Page 33: ...r than the nominal load required by the technical data sheet and the serial number plate Before deciding on the most appropriate schedule divide the linen according to the fabrics and fibers so as to achieve uniform drying of the entire load In addition avoid loading dripping garments of water they must be previously centrifuged with super centrifugal machinery Always check that there are no dispe...

Page 34: ...be wrapped in a cloth before drying so as to protect the basket from damage such as scratches or bumps which could in turn damage the garments 40 STARTING A DRYING PROGRAM Turn on the main switch that powers the machine ATTENTION Before switching on an equipment that has undergone a thermal shock wait for the evaporation of any condensed moisture to avoid possible damage to the electronic componen...

Page 35: ...am simply tap on the desired icon To view additional programs in memory tap one of the two arrows on the right or left When a program is selected its name editable see the relevant paragraph its numerical storage and its characteristics appear on the display For example Below is a detailed description of the programming parameters that may appear in the preview phase ICON TEMPERATURE DURATION They...

Page 36: ...ected level the faster the temperature rise inside the basket will be BASKET SPEED only for machines that are equipped with the optional speed adjustment of the basket It is the speed of rotation of the basket set for the program It can be modified during the current cycle FAN SPEED only for machines that are equipped with the optional fan speed adjustment It is the speed of rotation of the suctio...

Page 37: ...e phases of pause and opening portholes remember that the temperature of the tissues could be high 42 STOP A DRYING PROGRAM At any stage of the program you can stop it permanently by pressing the STOP button ATTENTION Never stop a drum dryer before the end of the drying cycle unless all items are quickly picked up and laid out to dissipate heat The cycle must always end with a cooling phase that i...

Page 38: ...the basket in both directions The graphic animation must agree with the real direction of rotation of the basket The final part of a cycle takes place without heating cooling phase to ensure that the items are subjected to a temperature that guarantees that they will not be damaged During cooling the set point temperature is always in evidence the real temperature in the basket flashes above it Wh...

Page 39: ...o run this program select the MANUAL icon set the required data and press START The data entered remains in memory as default values for the subsequent use of the manual cycle During the execution of the cycle it is possible to modify the parameters as in the case of standard programs see the relative paragraph The engine times of the MANUAL cycle are 40 seconds of rotation and 5 seconds of pause ...

Page 40: ...nd the consequent smearing of the basket DRYING COOLING PROG TYPE C Min C Min 01 RESIDUAL HUMIDITY 90 DRY 40 3 02 RESIDUAL HUMIDITY 80 IRON DRY 40 3 03 RESIDUAL HUMIDITY 75 DRY 40 3 04 RESIDUAL HUMIDITY 60 DRY 40 3 05 TIMED 50 50 40 3 06 TIMED 40 50 40 3 07 TIMED 90 40 40 3 08 TIMED 80 40 40 3 09 TIMED 70 40 40 3 10 TIMED 60 40 40 3 11 TIMED 50 40 40 3 12 TIMED 40 40 40 3 13 TIMED 90 30 40 3 14 TI...

Page 41: ... the values of the programs are different the times in credit will be proportionally modified If the porthole is opened during operation the PAUSE or STOP button is pressed the machine pauses The countdown of credited time continues even during this suspension of the cycle ATTENTION If the break lasts for more than 5 minutes modifiable by the installer the credit is automatically lost ATTENTION If...

Page 42: ...t 123456 UPLOAD DOWNLOAD PROGRAMS allows you to export and import programs from one dryer to another using a USB device BEEP KEYBOARD Enables or disables keyboard sound effects PANEL MANAGEMENT allows you to change the icons of the programs and the presentation of each individual page UPLOAD ICONS FROM USB allows you to import new icons for customizing programs CREDIT RESET TIME only for machines ...

Page 43: ... Default 40 C If this temperature is reached before the cooling DURATION expires the cycle will stop automatically ROTATION INVERSION PRESENT ABSENT For machines equipped with basket inversion it is still possible to exclude rotation in both directions For machines not equipped with basket inversion this parameter is always set to ABSENT FORWARD BASKET MOVEMENT TIME clockwise rotation time BACK BA...

Page 44: ...not opened according to the values defined below o ABSENT means that the anti wrinkle phase will not be activated after the end of the cycle even if the porthole is not opened END OF CYCLE BREAK it is the waiting time after the end of the cycle expressed in minutes and seconds after which the anti wrinkle phase is activated NEXT is the time of rotation of the basket clockwise expressed in minutes ...

Page 45: ...s you to describe a currency not present in the list provided in MONETARY UNITS TOKEN INPUT VALUE 1 It is the monetary value that is given to the impulse coming from the payment system intended for the first entry of payment acquisition at the electronic card of the machine TOKEN INPUT VALUE 2 It is the monetary value that is given to the impulse coming from the payment system intended for the sec...

Page 46: ...e required to pay 4 00 to purchase 30 minutes of drying The credit you entered is visible just below the program icons If the credit is not reached you will not be able to start the program o To increase the time of the current program Set the INCREMENT TIME FOR SALE parameter to 10 min Set the INCREMENT VALUE FOR SALE parameter to 1 00 If you press on the icon of the program for a fee not yet occ...

Page 47: ...ter the additional credit until the value set to VALUE INCREASE FOR SALE is reached As soon as the credit is reached the remaining time will be added to the time described in the PARAMETER VALUE INCREASE N SALE If the drying cycle is already concluded the customer will be required to pay the initial sale price again ...

Page 48: ...s installed immediately stop the program from running immediately open all doors and windows immediately close the valve or gate upstream of the machine and the main manifold do not turn on lights matches lighters no smoking Finally call the installer to verify the origin of the gas leak 58 DISPLAY REPORTS The microprocessor provides complete diagnostics both in case of malfunctions and in the cas...

Page 49: ...ing system is blocked and waiting for a reset To restart the heating press the RESET button Check if the gas tap has been opened In the event that the report is repeated often request a verification from an authorized technical service center OVERTEMPERATURE In the event that the temperature inside the basket exceeds the set point by 30 C the flashing OVERTEMPERATURE signal appears on the display ...

Page 50: ...uing of nylon seams buttons or anything else that could damage the garments Check the integrity of the porthole gasket ATTENTION For cleaning the basket do not use a high pressure cleaner or a continuous water jet The basket should be wiped with a soft dry cloth EVERY THREE MONTHS Check the cleaning condition of the suction fan Check the cleanliness of the cooling fans of the basket and fan motors...

Page 51: ... Fabrics come out with yellowish spots Check that the rinses performed with the washing machine are accurate and completely eliminate detergent residues The PH must be between 5 and 6 The fabrics come out yellowed Check that the drying temperature is compatible with the expected temperatures for the fabric it is possible that the drying temperature is too high The fabrics still come out wet Check ...

Page 52: ...wer supply The machine must remain on standby waiting for a command basket stopped fan and heating turned off 62 SCRAPPING When the life cycle of the machine is concluded proceed with the scrapping according to current regulations separating the metal parts from the plastic parts from the glass parts from the electrical electronic parts The crossed out bin symbol on the equipment or its packaging ...

Page 53: ...ticular always operate within the limits of use of the machine always carry out constant and diligent maintenance use for the use of the machine adequately trained personnel use only original spare parts indicated by the manufacturer 64 GAS PRESSURE DATA For gas machines only the nominal pressure values and nozzle dimensions are reported below Below is the indication for any pressure checks by pre...

Page 54: ...20 17mbar 20mbar 20mbar I2H G20 17mbar 20mbar 33mbar only HU The2E G20 17mbar 20mbar 25mbar The2E G20 G25 17mbar 20 25mbar 25mbar The2ELL G20 G25 18mbar 20mbar 25mbar only DE The2LL G25 18mbar 20mbar 25mbar only DE The2L G25 25mbar 30mbar 20mbar NL only The3 G30 G31 25mbar 28 30 37mbar 35mbar The3P G31 25mbar 37mbar 45mbar The3B G30 25mbar 30mbar 35mbar The3B G30 42 5mbar 50mbar 57 5mbar I3B P G30...

Page 55: ...EE LV LT CZ SI TR HR RONOLU PLNLES GB GR IE IT PT SKFR BEDEAT CHHU 11 5 260 11x18 20x350 11 42 G20 FR BE 19 5 245 11x18 20x350 11 38 G25 DE 10 320 11x18 20x350 11 55 G25 3 NL 23 8 245 11x18 20x350 11 00 G30 31 CY MT NL NO HUAL BA BG HR MK UADK FI SE BG EE LV LT CZ SI TR HR ROPLAT CHDE 28 4 165 11x25 20x350 11 00 G30 31 LU FR BEES GB GR IE IT PT SK REGULATOR EXCLUDED 165 11x18 20x350 11 00 ...

Page 56: ...DK FI SE BG EE LV LT CZ SI TR HR RONOLU PLNLES GB GR IE IT PT SKFR BEDEAT CHHU 10 0 260 11x57 NO 18 17 G20 FR BE 18 7 220 11x25 NO 18 74 G25 DE 9 0 290 11x25 NO 18 00 G25 3 NL 9 0 290 11x25 NO 18 00 G30 31 CY MT NL NO HUAL BA BG HR MK UADK FI SE BG EE LV LT CZ SI TR HR ROPLAT CHDE 27 6 150 11x25 NO 18 81 G30 31 LU FR BEES GB GR IE IT PT SK REGULATOR EXCLUDED 150 11x25 NO 18 81 ...

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