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DA-DHR/DH/DSR/DS/HR/H6802
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Installation and Operation Manual
Preface
Unpacking/Shipping Information
Unpacking a Product
This product was carefully inspected, tested, and calibrated before
shipment to ensure years of stable and trouble free service.
1. Check equipment for any visible damage that may have occurred
during transit.
2. Confirm that you have received all items listed on the packing list.
3. Contact your dealer if any item on the packing list is missing.
4. Contact the carrier if any item is damaged.
5. Remove all packaging material from the product and its associated
components before you install the unit.
Product Servicing
DA-DHR/DH/DSR/DS/HR/H6802
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modules are not designed for field
servicing. All hardware and firmware upgrades, modifications, or
repairs require you to return the modules to the Customer Service
center.
Returning a Product
In the unlikely event that your product fails to operate properly, please
contact Customer Service to obtain a Return Authorization (RA)
number, then send the unit back for servicing.
Keep at least one set of original packaging, in the event that you need to
return a product for servicing. If the original packaging is not available,
you can purchase replacement packaging at a modest cost or supply
your own packaging as long as it meets the following criteria:
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Withstands the weight of the product
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Holds the product rigid within the packaging
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Leaves at least two inches of space between the product and the
container
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Protects the corners of the product
Ship products back to us for servicing prepaid and, if possible, in the
original packaging material. If the product is still within the warranty
period, we will return the product prepaid after servicing.