Imagine communications Selenio 6800 HUC6800, Installation And Operation Manual, Page: 72 / 84

58 HUC6800
+
Installation and Operation Manual
Appendix A: Communication and Control Troubleshooting Tips
General Troubleshooting Steps
Follow these steps in troubleshooting 6800
+
product problems:
1. Review the “Software Communication and Control Issues” on
page 59 outlined in this chapter.
2. Search this product manual and other associated documentation for
answers to your question.
Product documentation (including manuals, online help, application
notes, erratas, product release notes, and more) can be found on our
Web site at
www.broadcast.harris.com/leitch (Support section),
along with technical support information, training information,
product downloads, and the product knowledge base.
3. Contact your product Customer Service representative if, after
following these initial steps, you cannot resolve the issue.
To contact your product Customer Service, see
“Contacting
Customer Service” on page 63 .
Note
Associated documentation for
6800
+
series products can
generally be found in the
product-specific manual that
accompanies every module, in
the
FR6802
+
Frame
Installation and Operation
Manual
, and in the 6800
+
Safety Instructions and
Standards Manual
.