Image Access WideTEK 42 Manual Manual Download

Page: 125 / 131

Manual

Page 125

Error codes, part 3

Error

Error message shown in

the display

Error message sent to

application

Problem description

Error 65: Camera 1 data bus

error

Camera 1 data bus error.

Test data transfer to camera failed.

Check cables / connectors to camera 1

and S2N-PCI board.

Error 66: Camera 2 data bus

error

Camera 2 data bus error.

Test data transfer to camera failed.

Check cables / connectors to camera 2

and S2N-PCI board.

Error 67: Camera 3 data bus

error

Camera 3 data bus error.

Test data transfer to camera failed.

Check cables / connectors to camera 3

and S2N-PCI board.

Error 68: Camera 4 data bus

error

Camera 4 data bus error.

Test data transfer to camera failed.

Check cables / connectors to camera 4

and S2N-PCI board.

Error 69: ADC error camera 1 Camera 1 adc error.

Test data transfer through analog digital

converter failed. Check cables /

connectors to camera 1.

Error 70: ADC error camera 2 Camera 2 adc error.

Test data transfer through analog digital

converter failed. Check cables /

connectors to camera 2.

Error 71: ADC error camera 3 Camera 3 adc error.

Test data transfer through analog digital

converter failed. Check cables /

connectors to camera 3.

Error 72: ADC error camera 4 Camera 4 adc error.

Test data transfer through analog digital

converter failed. Check cables /

connectors to camera 4.

General keyboard error

General keyboard error. Check keyboard

and cables.

Internal error.

The firmware has detected an internal

error of unknown cause.

Summary of Contents for WideTEK 42

Page 1: ...Manual This device is compliant This device is compliant...

Page 2: ......

Page 3: ...ed Scan2Net WideTEK and Bookeye are registered trademarks of Image Access All other trademarks are the property of their respective owners Image Access reserves the right to change the described produ...

Page 4: ...e starting to work with the WideTEK 42 WideTEK 48 By doing so you will avoid operation errors and you can control all functions from the beginning In addition please consider the following points Dama...

Page 5: ...evel is password protected from access by the normal operator The current version of all manuals can be downloaded from our customer service portal at portal imageaccess de Be sure to always check for...

Page 6: ...owing A x chapters renumbered Chapter A 8 Content of Delivery corrected New Chapter A 10 Adjusting the Middle Guide Plate Prev chapter A 10 and all following A x chapters renumbered Chapter A 13 8 Con...

Page 7: ...elivery 19 A 9 Connecting to the Power Source 20 A 9 1 Connectors on the Scanner 21 A 10 Adjusting the Middle Guide Plate 22 A 11 Paper Transport Wings 25 A 11 1 How to insert the Paper Transport Wing...

Page 8: ...ns 43 B 4 1 1 Output Control 1 43 B 4 1 1 1 Viewer Control 43 B 4 1 1 2 Email Address 44 B 4 1 1 3 FTP Server 45 B 4 1 1 4 Windows Network 46 B 4 1 2 Output Control 2 47 B 4 1 2 1 Sound Control 47 B 4...

Page 9: ...4 B 4 3 3 Format Control 3 55 B 4 3 3 1 Top edge 55 B 4 3 3 2 Bottom edge 55 B 4 3 3 3 Units 55 B 4 3 3 4 Left edge 55 B 4 3 3 5 Right edge 55 B 4 4 File Control Screen 56 B 4 4 1 JPEG 56 B 4 4 2 TIFF...

Page 10: ...tput Option Copy 91 C 3 5 1 Remote Printer 91 C 3 5 2 Printing Enhancement 93 C 3 5 3 Accounting 94 C 3 5 4 Extended print parameters with iPF option installed 95 C 3 5 5 Printing Enhancements with iP...

Page 11: ...2 Power Saving 117 C 5 2 3 3 Volume 118 C 5 2 3 4 Foot Pedal 119 C 5 2 3 5 Splitting Start Page 120 C 5 2 3 6 Guide Plate Middle 121 D Tests and Troubleshooting 122 D 1 Troubleshooting Matrix 122 D 2...

Page 12: ...29 Picture 16 Position for normal and high paper weights 29 Picture 17 Position of VGA connector 30 Picture 18 VGA connector beside gap 30 Picture 19 Guiding into the scanner 30 Picture 20 Guiding th...

Page 13: ...sword 62 Picture 59 Number of password elements 62 Picture 60 Selecting a job from the list 63 Picture 61 Request for password 63 Picture 62 Confirming to delete the job 64 Picture 63 Enter password t...

Page 14: ...Print 90 Picture 97 Output Option Copy 91 Picture 98 Output Option FTP Upload 97 Picture 99 Output Option Mail 99 Picture 100 Parameters for transaction mode interactive 101 Picture 101 Recipient addr...

Page 15: ...Certification The WideTEK 42 and WideTEK 48 scanners fulfill all requirements of the following standards IEC 60950 1 International Safety Standard for Information Technology Equipment UL 60950 1 Safet...

Page 16: ...he wall receptacle and contact the Image Access Technical Support 8 Do not put any objects into any scanner housing openings unless specifically instructed to do so by Image Access Technical Support 9...

Page 17: ...base must correspond to the device weight It is recommended to place the scanner always on the floor stand which comes with the scanner The floor stand gives the best ergonomic position when using th...

Page 18: ...late Important Do not use any cleanser with solvents to clean the glass plate The glass plate of the WideTEK 42 WideTEK 48 has a special surface coating It is recommended to clean the glass plate alwa...

Page 19: ...te Balance reference sheet and the manuals 5 Box with cable set and accessories The cable set consist of Network cable Connects the scanner to the network All network parameters such as IP address sub...

Page 20: ...t condition and that it is properly grounded Ensure that the electrical outlet is equipped with a fuse with the proper capacity The electrical outlet must be near this device and must be easily access...

Page 21: ...nectors are positioned at the left side of the housing as seen from the operators view i e from the front of the scanner Picture 3 Connectors at WideTEK 42 WideTEK 48 1 Power connector 2 Foot pedal co...

Page 22: ...fault is set to the maximum When scanning high paperweight documents or stiff documents possible distortions can occur in the scanned image at a position of a few inches away from the upper edge This...

Page 23: ...pressure Older units may have been set to the maximum pressure After the Allen head screws are loosened the metal ballast at the bottom side can be moved Refasten the Allen head screws after modifyin...

Page 24: ...ng nuts Less than one turn is enough The self locking nuts only serve for transport security to avoid loosening of the Allen head screws and disconnection of the heavy steel square bar during transpor...

Page 25: ...aper transport wings and a white guide plate are available They can be replaced easily by the user Picture 8 Black paper transport wing The paper transport wings have two small notches at one side Thi...

Page 26: ...ing Picture 10 Bending the paper transport wing First insert the end of the paper transport wing with notches at the front side of the guide plate Insert a notch as shown in the picture below then tur...

Page 27: ...r transport wing at the middle of the guide plate The red indicator marks the center of the document input Position 3 Place two paper transport wings twelve inches approx 305 mm to the right of the ce...

Page 28: ...on light thin paper material When scanning documents of light paper weight the long ends of the paper transport wings will not be inserted in the notches at the backside of the paper guide plate Pict...

Page 29: ...nsert every paper transport wing with the long end forward into the notch at the back of the guide plate Picture 15 Inserting at the back Picture 16 shows the position left from the middle of the docu...

Page 30: ...right side of the housing As described in chapter A 10 remove the middle guide plate Now the compensators are visible The VGA connector position can be found between the first and the second compensat...

Page 31: ...recommended to position the cable connector at its final position with the help of a second person One person can assist from the back of the scanner finding the VGA connector while the second person...

Page 32: ...the scanner is in stand by mode Note While using the WideTEK 42 WideTEK 48 in work conditions it should only be switched on and off by the touch panel A 13 1 Starting the scanner from Stand By Mode Wh...

Page 33: ...time until the scanner is powered down Going to sleep in x seconds Picture 23 Touch panel while shut down in progress At the end of the power down sequence the display will be dimmed A 13 3 The Help...

Page 34: ...main power switch the touch panel is illuminated in a dimmed mode and shows the stand by screen The stand by screen shows the Image Access logo and the blinking message Touch screen to power up B 1 1...

Page 35: ...values can be entered Picture 24 Keyboard with capital letters Moves cursor to the left Moves cursor to the right Erases character Checkmark symbol returns to previous screen The keyboard enables the...

Page 36: ...to Self Test mode Tapping on the touch panel at least three times starts the setup mode After the start sequence is finished the touch panel shows the Self Test 1 screen Picture 26 Self Test 1 To move...

Page 37: ...e g the Address line The touch panel shows Picture 29 Numeric key pad Enter the new values The and keys move the cursor the X key deletes the number at the cursor position To finalize the input tap on...

Page 38: ...he measurement starts While the measurement is running a graphic symbol shows the progress The Abort button returns to the previous screen Picture 32 Results of White Balance After the white balance h...

Page 39: ...the tip of a suitable pen In the next step the instruction changes to the lower right corner Repeat touching the blinking dot in the lower right corner After this the touch panel returns to the Self T...

Page 40: ...om the front of the scanner Each camera has a set of two stitching coordinate boxes A stitching coordinate box exists of four quadrants Picture 34 shows a typical situation of the stitching indicators...

Page 41: ...t a paper sheet which covers the whole width of the document input The touch screen shows the function of the sensors in three ways No paper detected by the sensors Paper detected at input side PWT Pa...

Page 42: ...buttons Picture 36 displays as selected target the network in which the scanner is integrated The controls in the middle and on the lower line of the menu are used to configure the parameters in deta...

Page 43: ...48 to show the scanned image directly Touching the Viewer Control button starts the Zoom Move Control mode When this mode is active the displayed image on the screen can be moved and the zoom factor...

Page 44: ...d Picture 25 Enter the desired e mail address The symbol is found on the keyboard in the capital letter layout in the bottom line To delete a character place the cursor below the character and tap on...

Page 45: ...represent a real existing FTP server This IP address is typically used in networks to make the own system the so called localhost available for TCP IP applications Ftp Server 2 This screen contains a...

Page 46: ...f the network path name The touch panel changes and displays the keyboard layout The slash symbol is found on the keyboard in the capital letter layout in the bottom line To delete a character place t...

Page 47: ...ows The currently selected sound file associated with this system event will be displayed in the right window To select a different sound file from the list touch the up down arrows or the scroll bar...

Page 48: ...er images a higher value results in brighter images Values close to 0 or 100 may result in unwanted artifacts B 4 2 1 2 Contrast The contrast control defines the contrast of the image A lower value re...

Page 49: ...numeric value in the middle of the button This will step through the list of available resolutions B 4 2 1 6 Color mode The color mode parameter defines the color mode if scanning in color or the algo...

Page 50: ...e Available modes are Fixed and Auto Fixed The contrast is fixed to defined value Auto The contrast of the image set dynamically depending on the values found in the image This can be used to improve...

Page 51: ...ghput with large sized documents Adapt 2D Default setting This mode is recommended for all documents with crumpled and uneven surface It merges the image data of the cameras dynamically Reduces the th...

Page 52: ...ch are below the threshold for black are displayed as black Auto Activates the threshold for black and the automatic brightness control Automatic brightness control means the brightness range of the i...

Page 53: ...3 1 2 Start Page This defines the start page if Splitting is activated B 4 3 1 3 Rotation The value set here defines the rotation of the image in a clockwise direction after scanning B 4 3 1 4 Mirror...

Page 54: ...Auto density The Auto density function detects the edges of a document only if they are surrounded by a dark background This control specifies the density level used to decide whether a pixel belongs...

Page 55: ...from the actual bottom of the document to the value specified via this function B 4 3 3 3 Units This setting specifies the units used for the margin controls The units can be various units of measurem...

Page 56: ...gives better quality but the file size will increase A lower factor will show some artifacts in the image but the file size will be reduced Prev quality The JPEG quality level used for the preview is...

Page 57: ...modes JPEG Available with 24b color and Grayscale Additionally the controls JPEG quality and Prev quality will be displayed CCITT G4 Available with Photo and Binary Prev scale This control defines th...

Page 58: ...quality but the data size will increase A lower factor will show some artifacts but the data size will be reduced Prev scale This control defines the preview scale factor Higher values result in smal...

Page 59: ...is sent from the application B 4 5 2 Transport Defines the transport speed of the scanner Normal Standard transport speed depending on the selected scan resolution i e the higher the scan resolution...

Page 60: ...paper will be transported through the scanner and ejected at the back side Rewind The paper will be transported through the scanner and after finishing the scan sequence it will be returned to the fro...

Page 61: ...few steps First the job settings have to be specified i e definition of document size resolution file format etc When all settings have been specified tapping on Job in the Start Menu Screen opens the...

Page 62: ...ld opens the screen with the alphanumeric keyboard Picture 56 Enter the password Tap on the checkmark button in the alphanumeric keyboard to confirm the password and to return to the former screen The...

Page 63: ...tton activates the job Picture 61 Request for password Selecting a password protected job opens a screen where the operator must enter the password Tapping in the empty field opens the alphanumeric ke...

Page 64: ...password to delete job If the job is password protected the password must be entered first After selecting the job to be deleted a screen opens where the password must be entered Tap on the empty fiel...

Page 65: ...menu in the touch panel will change By tapping at the respective buttons the menus can be selected Picture 64 Touchpanel after scanning Scan settings which made before can be changed here again and th...

Page 66: ...Enter the scanner s IP address in the exception list C 1 The Integrated User Interface Start your browser Enter the IP address of the scanner The default IP address of the scanner 192 168 1 50 The fo...

Page 67: ...will open The main screen is structured in three parts Switching between the sections is done with a mouse click Picture 66 Main screen 1 The menu bar of the large frame on the upper right part has fi...

Page 68: ...ing Copy prints directly to a previously installed network printer Selecting FTP scans directly to a FTP server Selecting Mail sends the scanned image directly to a previously defined e mail address S...

Page 69: ...the document through the scanner and ejects it at the back side Rewind transports the document through the scanner and after finishing the scan sequence it will be returned to the document desk At th...

Page 70: ...of 90 180 270 or none The angle is defined in the clockwise direction Embedded ICC Profiles If set to Yes an ICC profile is embedded into every image after scanning Embedded Metadata Select Yes to add...

Page 71: ...9 Properties screen The Color Mode allows the operator to select various different color modes The available color modes are displayed in the picture on the left To select a color mode first click on...

Page 72: ...e Format That means it is not possible to combine all color modes with all file formats For example if an image is scanned in 24bit Color it cannot be stored in TIFF G4 file format Depending on the se...

Page 73: ...ing plain documents with the paper transport wings inserted Adaptive 1D Select this setting when scanning large documents with a plain surface or when the paper transport wings are not used Adaptive 2...

Page 74: ...f the area to be scanned X Offset and Y Offset set the position of the scan area Picture 73 Additional Margin Auto Density slider An Additional Margin mil can be added to or taken away from the image...

Page 75: ...the desired value If a numeric value us entered confirm the input with the ENTER key or the TAB key on the PC keyboard Picture 75 Document edges The Document Edges function enables the user to define...

Page 76: ...alues make the image darker The Contrast slider defines the contrast of the resulting image Higher contrast values show more details If scanning in binary i e Binary Photo Mode the behavior of the con...

Page 77: ...l These function searches the image for the highest and the lowest pixel value The highest pixel value is defined as white Is the lowest pixel value higher than the threshold it is defined as black Ot...

Page 78: ...can help to improve fine details in the image Note In this mode set the setting of the contrast slider carefully because unexpected image artifacts can occur if set to the extremes Fixed The contrast...

Page 79: ...e tina German deutsch English english Spanish espa ol French fran ais Polish polski Portuguese portugu s Russian Cyrillic script Turkish t rk e Chinese Chinese symbols Note After selecting the langua...

Page 80: ...tout on the left shows the currently available skins Additional skins can be designed and integrated by the user Tool Tips If activated the user will be informed with short texts about the available f...

Page 81: ...results of the zonal OCR depend on the selected language of the OCR analysis Click on the selection arrow to select from the OCR language list the language which matches with the text in the scanned...

Page 82: ...the complete document area or the automatically detected size of the document The image will be displayed in the preview area Click on the selection arrow to select the desired setting Click on the bu...

Page 83: ...full resolution in a separate window Shortcut to get the clip Button C on the PC keyboard Click on the Get Text button to start the OCR function for the selected area Select the language for the OCR...

Page 84: ...rter the list of available formats C 2 5 1 Virtual Rescan Virtual rescan means that scanning parameters can be modified without scanning the document again Modification in the menu screens Option Prop...

Page 85: ...85 C 3 Output Options Picture 88 Output options bar Ten output options are available on a WideTEK 42 WideTEK 48 scanner Each option is selectable at the bottom part of the main window Select output o...

Page 86: ...This window allows to select the directory where the image should be stored and to change the file name Options Click on this link to define the file name An additional window will open Enter the des...

Page 87: ...l window opens and shows the image The headline of the additional window contains identical buttons as the main window except the items Show and Print The button Close Window closes this window Pictur...

Page 88: ...Container format The available Container format depends on the file format of the image see chapter C 2 2 Note If Multipage is selected a preview window will not open The table below shows the combin...

Page 89: ...tomatically Click in the line Container Format at the selection arrow to find the desired data format With the checkbox below each image select the images to be stored in the Container The blue arrow...

Page 90: ...ption prints the image at a locally configured printer Picture 95 Output Option Print After the scan is executed the standard printer interface opens The user can select one of the available printers...

Page 91: ...le set of parameters If you click on Change Name you can change the name of this set Connection Type Choose between IP Networking and SMB Printer Queue Address with IP Networking only Enter the IP add...

Page 92: ...P Color LaserJet Series HP LaserJet Series Postscript Postscript PJL HP DesignJet Series Native Image Format JPEG TIFF PDF Konica Minolta Bizhub Series PDF PJL Changing the data format will change som...

Page 93: ...user level allows uploading printer ICC profiles to the scanner Available profiles will be displayed in the list Color Matching not with all printer types Select the color rendering method for the rem...

Page 94: ...Yes No Account Name Enter the account name here Use Password Yes No Account Password Enter the password for the accounting here Hold Job Yes No Job Type Public Private Hold Key Enter the hold key her...

Page 95: ...Print Yes No Paper Feed Select between Manual Feed and Roll Roll Width Offers a list of paper widths depends on the printer Orientation Feed Short Edge Long Edge Depends on selected roll dimension Me...

Page 96: ...Select the color rendering method for the remote printer Perceptual The printer uses the nearest matching colors of its own color space Saturation The printer uses the full range of its color space d...

Page 97: ...3 6 1 FTP Server Parameter Description Preset Choose a preconfigured set of parameters out of five possible sets of parameters If you click on Change Name you can change the name of this set Use a FT...

Page 98: ...word is stored using encryption Upload Path Enter the upload path at the remote FTP server starting with root Click on the icon to browse the directory structure of the remote FTP server Note You must...

Page 99: ...ible sets of parameters If you click on Change Name you can change the name of this set Transaction mode automatic All scanned documents will be sent to the same recipient All settings relating the ma...

Page 100: ...Options File Name only with automatic Enter the file name Variables can be used to complete the file name To learn more about the variables click on the link Wildcard characters Recipient only with a...

Page 101: ...entered for the mail transfer Click into the respective field and enter the desired parameters Each recipient address will be stored when the Apply button is pressed The list of recipient addresses ca...

Page 102: ...P Port which is used for the connection Default Port 389 Protocol Version LDAP Version 2 LDAP Version 3 Server Authentication Yes No Bind if Server Authentication Yes Enter the here the desired values...

Page 103: ...col which is used by Microsoft Windows based networks If output option Network is selected the scans will be stored directly in a network directory Picture 103 Output Option Network Go to Option to co...

Page 104: ...o Password if Server Authentication Yes Enter the password associated with the user name on the Windows workstation file server which you want to connect to The password is stored using encryption SMB...

Page 105: ...les and images in the so called Cloud a web space which is offered by providers at their servers Three different kinds of web services are available from the scanner Picture 104 Output Option Web Go t...

Page 106: ...Use a Proxy Yes Enter the port for HTTP communication Proxy Authentication if Use a Proxy Yes Select Yes if an authentication should be used Proxy User Enter a user name when using a proxy Proxy Pass...

Page 107: ...mined by an OCR algorithm and the result will be saved This function is currently in beta stadium Subfolder only with Google Docs Select the subfolder where the images should be stored Web Album only...

Page 108: ...es The output option USB enables direct scanning to a USB Standard A flash memory data storage device Picture 105 Output Option USB At the front of the WideTEK 36 DS scanner right side of the document...

Page 109: ...ild cards Configuration Test Initiates a short test connection to the connected USB device Configuration Test Click on this link to test the settings A separate window will open and shows the test res...

Page 110: ...vice parameters Picture 107 Information The screen is helpful if technical support is necessary It shows e g the exact device type the installed firmware version as well as currently installed options...

Page 111: ...ersion Furthermore the access level User allows setting some basic parameters Start your browser and enter the IP address of the scanner to get access to the scanner The start screen see chapter C 1 w...

Page 112: ...e 109 User screen The user screen is divided into two sections The section Device Information shows some details of the scanner and gives a general operation information The section User Settings allo...

Page 113: ...een The tables following the keyword show the current status of the scanner The most important information for users is the firmware version in the second table Other information may be of interest if...

Page 114: ...since the scanner left the factory This function counts the start stop button invoked cycles only Total Operating Time The total operating time since the scanner left the factory This is the on time...

Page 115: ...reen will be displayed as start screen of the User Settings section Click onto the links below the headline to set the respective parameters To return to the Login screen Picture 108 click the button...

Page 116: ...creen Click on the selection arrow and a list of available languages opens Select the desired language for the user interface with a mouse click The setting changes immediately after the selection To...

Page 117: ...4 List of power down times The Energy Star guidelines define the default time until the device goes into standby to be 15 minutes In stand by mode its power consumption is six Watts Picture 114 shows...

Page 118: ...volume level The color of the graphic will change depending on the selected volume level Volume level Volume bar color Up to 30 Green 40 to 60 Yellow 70 or higher Red To return to the Login screen Pi...

Page 119: ...en from the operators position Picture 3 For the foot pedal a specific action can be defined Select from the drop down list which action should be executed when the pedal is operated Drop down list it...

Page 120: ...order i e starting with the right side followed by the left side in the second step Click the button Splitting Start Page and select either the left page or the right page as start page To return to...

Page 121: ...rent colored types of guide plates Black White The standard guide plate is black colored For transparent documents a white guide plate is available as an option Other When replacing the guide plate wi...

Page 122: ...ted The target used for white balance is much brighter than the scanning target Go to the Adjustments function and modify the Brightness Correction setting Image is brighter than expected The document...

Page 123: ...board failure The S2N board is either not found or found defective Make sure board is sitting correctly on the motherboard 6 E06 POWER SUPPLY FAILED Power supply failed A problem with the internal pow...

Page 124: ...ong S2N Board CCD Ports Wrong S2N board detected not enough CCD ports The S2N board found is not the right one for this device Error can occur after a repair exchange Exchange with correct board 56 Er...

Page 125: ...s error Test data transfer to camera failed Check cables connectors to camera 4 and S2N PCI board 69 Error 69 ADC error camera 1 Camera 1 adc error Test data transfer through analog digital converter...

Page 126: ...for details and readjust 160 W160 NO WHITE BALANCE DATA No white balance data No white balance data was found Perform white balance 180 Deskew failed The deskew function failed Reposition document 18...

Page 127: ...resolution Sensor Resolution 90 000 pixels 4x 22 500 Scan Modes 24 bit color 8 bit indexed color 8 bit grayscale 1 bit Black White enhanced halftone Illumination Light Source Two lamps with 204 white...

Page 128: ...Dimensions and Weight Scanner outer dimensions 220 x 1399 x 555 mm H x W x D Scanner outer dimensions incl floor stand 1070 x 1399 x 555 mm H x W x D Weight of Scanner incl Accessories 61 kg Weight of...

Page 129: ...rsion number and configuration details Serial number All is in conformity with the following European standards and IEC directives EMC Directive 2004 108 EEC as per EN 55022 2006 Class B EN 61000 3 2...

Page 130: ...nd configuration details For unique identification of the product configuration please submit the 12 digit serial number found on the product to the manufacturer This device complies with Part 15 Clas...

Page 131: ...Manual Page 131 For your notes...

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